# Trouble with associating Amazon Alexa and Homey

**URL:** <https://community.homey.app/t/trouble-with-associating-amazon-alexa-and-homey/86103>\
**Category:** Questions & Help\
**Tags:** app, homey-pro\
**Created:** [August 4, 2023, 10:07am UTC](https://community.homey.app/t/trouble-with-associating-amazon-alexa-and-homey/86103 "2023-08-04T10:07:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Mister\_So](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mister_so/32/82680_2.png) [@Mister\_So](https://community.homey.app/u/Mister_So)\
**Post date:** [August 4, 2023, 10:07am UTC](https://community.homey.app/t/trouble-with-associating-amazon-alexa-and-homey/86103/1 "2023-08-04T10:07:30Z")

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Hello, i’ve received my brand new Homey Pro 2023.

I tried to add Alexa App but it does not work.

After downloading Alexa app and entering homey account details, Alexa search devices but there is a error message that says "Alexa can’t connect to your device " (In the photo

 ![IMG_2313](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/0/d00ef56934677397d6215f317a00b36e79f65e75.png)  
it appears in french Alexa ne peut pas se connecter à votre appareil).

I have an Amazon Echo Show 10 (3rd generation) et an Amazon Echo (2nd gen), none of these device can be add to Homey.

If it does not work, i will return my Homey back beacause without Alexa my actual devices can’t work.

Can you help me please.  
Thanks

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<div class="post-metadata">

**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [August 4, 2023, 12:38pm UTC](https://community.homey.app/t/trouble-with-associating-amazon-alexa-and-homey/86103/2 "2023-08-04T12:38:11Z")

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Please refer to the compatibility list in the app. If your Echos are not listed, you can ask the app developer to add them.  
Your devices don’t work without Alexa ? Explain this in more detail.

> **[Amazon Alexa](https://homey.app/fr-fr/app/com.amazon.alexa/Amazon-Alexa/)**
>
> Control your amazon devices from Homey.
