# TRANSMIT\_COMPLETE\_NO\_ACK aafter update **URL:** \ **Category:** Apps\ **Created:** [August 26, 2024, 6:30pm UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052 "2024-08-26T18:30:38Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Paul\_Planje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_planje/32/73356_2.png) [@Paul\_Planje](https://community.homey.app/u/Paul_Planje)\ **Post date:** [August 26, 2024, 6:30pm UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052/1 "2024-08-26T18:30:39Z")
After Update 1 out of 3 devices is not working TRANSMIT\_COMPLETE\_NO\_ACK I did a reboot the the two were working. The one who is not working is the closes to the Hub Homey Pro 2019, Shelly Mini Z-wave, Shelly Appv3.31.0 What can I do` ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [August 26, 2024, 6:38pm UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052/2 "2024-08-26T18:38:21Z")
1. Do the PTP - Power The Plug of Homey 2. Repeat the same for given devices 3. Try to ping them 4. If then have route unknown, try to HEAL them in the [Homey Developer Tools](https://tools.developer.homey.app/tools/zwave) 5. Copy prior re-pair their ID, remove and pair again, use script available here on the forum to fix existing flows. ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 27, 2024, 12:31pm UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052/3 "2024-08-27T12:31:46Z")
After update of what? - Shelly App Last update release v3.31.0 was on Aug. 23, 2024 - Homey Pro (2016—2019) Firmware Last update release v12.0.1 was on Aug. 26, 2024 You published the post in the Apps category, which might suggest that it’s about the Shelly app, but for me it’s still not clear, sorry. Because so many questions are asked in the wrong categories. And if it’s about the Shelly app, then you should describe your problem in the dedicated app topic anyway: [[APP][Pro&Cloud] Shelly](https://community.homey.app/t/app-pro-cloud-shelly/765) Please let me know which update you are talking about. ---
**Author:** ![Paul\_Planje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_planje/32/73356_2.png) [@Paul\_Planje](https://community.homey.app/u/Paul_Planje)\ **Post date:** [August 27, 2024, 6:09pm UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052/4 "2024-08-27T18:09:48Z")
Strange this is what it says on my screen ![image0.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/f/7fc8dabc3336bac9fa2546b5d825a5eed93b54f6.jpeg) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [August 28, 2024, 12:56am UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052/5 "2024-08-28T00:56:58Z")
Off topic: Yeah, there’s someting off / odd with the app update timestamps as it seems. The app store now says ‘updated 2 days ago’, which will be @ Aug. 26th; This corresponds with your screenshot of the app update @Paul_Planje > ![1000033499](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/8/e8691baf18d6aac94ca7565977992b8102b88ddc.jpeg) The changelog however, as @DirkG most probably referred to, says it’s updated @ Aug 23rd… > ![1000033504](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/b/3b23364d9843d39a4d56e6a8095678015518548e.jpeg) \_ ### On topic: Because the changelog mentioned _zwave updates_, it’s possible a bug has been introduced. The best idea for now is: _ **Read post # 1 of the dedicated Shelly app topic very carefully** _, this is one of the most extended howto/troubleshoot/FAQ posts of all apps here. As @DirkG alr. linked to it: > [@DirkG](#): > > … [[APP][Pro&Cloud] Shelly](https://community.homey.app/t/app-pro-cloud-shelly/765) \_ In case there’s nothing you can do about it to solve it yourself: > [@DirkG](#): > > then you should describe your problem in the dedicated app topic: [[APP][Pro&Cloud] Shelly](https://community.homey.app/t/app-pro-cloud-shelly/765) \_ _But how can you find these app topics_? > [@\[HOWTO\] Find app support topics or support links](https://community.homey.app/t/howto-find-app-support-topics-or-support-links/68698): > > (NL versie vind je [hier](https://community.homey.app/t/howto-uitleg-hoe-vind-je-het-juiste-app-topic-of-de-juiste-support-links/68702) ) Dear Homey and forum user, Try to ask your question, or post your message, into related topics please: There’s a system with dedicated forum topics for most apps. This way, you will be able to get support the quickest way, and to get directly in touch with fellow app users and the developer(s). If not, there are often alternative support links present, like email or github issue tracker. How to: 1.Goto the app store → [https://homey.app](https://homey.app) 2.Search for the app ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [August 28, 2024, 9:06am UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052/8 "2024-08-28T09:06:13Z")
> [@Paul\_Planje](#): > > Strange this is what it says on my screen So the problem started after the Shelly app update? ---
**Author:** ![Paul\_Planje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paul_planje/32/73356_2.png) [@Paul\_Planje](https://community.homey.app/u/Paul_Planje)\ **Post date:** [August 30, 2024, 1:34pm UTC](https://community.homey.app/t/transmit-complete-no-ack-aafter-update/115052/10 "2024-08-30T13:34:50Z")
Is working again beside of taking everything off from power wait 10min the next day everything was working.