# Transfer from Futurehome to Homey Pro **URL:** \ **Category:** Questions & Help\ **Created:** [June 24, 2025, 12:35pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651 "2025-06-24T12:35:08Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Sven-Egil](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sven-egil/32/120883_2.png) [@Sven-Egil](https://community.homey.app/u/Sven-Egil)\ **Post date:** [August 5, 2025, 3:51am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/41 "2025-08-05T03:51:11Z")
I not use FH-Hub after i disconnected Charge from it. I can not connect Homey to FH Charger, follow the steps in set up, Charger blinks green, and nothing happens, after a bit i got “Time out error”. So something works, to a step, but crashes. ---
**Author:** ![SWG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/swg/32/123014_2.png) [@SWG](https://community.homey.app/u/SWG)\ **Post date:** [August 5, 2025, 5:45am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/42 "2025-08-05T05:45:14Z")
By using FH app and hub to trigger the zigbee; [[APP][Pro] Futurehome SDCO Smoke and CO-detector - #38 by Thies](https://community.homey.app/t/app-pro-futurehome-sdco-smoke-and-co-detector/138932/38) But I dont get it to work.. I have two chargers, and none of them works this with. I have had the homey half a meter away from it, but nothing helps. My steps; - I get the yellow circling circle, then when using “charger setup” and hit “start zigbee”. - I get the blue dot at the bottom, after 5s. - Another 5s, I get the green light from charger - When I try to include it in Homey with “Charge” nothing happens. Sometimes I get the timeout, sometimes another error. What to do? Just try again and it will work at some time? ---
**Author:** ![Guthormsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guthormsen/32/123626_2.png) [@Guthormsen](https://community.homey.app/u/Guthormsen)\ **Post date:** [August 5, 2025, 7:31am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/43 "2025-08-05T07:31:15Z")
Im also wondering about that. It’s nice to know if the alarm will trigger all the smoke detectors if the hub is down for any reason. If a flow is absolutely needed I think I have to change to “dummer” smoke detectors. another solution is to by a UPS just for homey hub. ---
**Author:** ![joymyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joymyr/32/139206_2.png) [@joymyr](https://community.homey.app/u/joymyr)\ **Post date:** [August 14, 2025, 7:16am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/44 "2025-08-14T07:16:54Z")
@Doekse Any status on the water leakage sensor as well? I have added it as a generic z-wave device, and below is the information i get from it. Is there anything I can do to help with the integration? I’m new to Homey, but if you can point me in the right direction I’m happy to have a look at it. ![Skjermbilde 2025-08-14 kl. 09.05.33](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/b/7bde00a7fead54c7934bd90c69a3f891113e8c03.png) ![Skjermbilde 2025-08-14 kl. 09.05.45](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/58fc143533ba13b5e95f4217a27d975007a03526.png) ![Skjermbilde 2025-08-14 kl. 09.05.55](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7b11359ff263daf44acac79c9df3c2382d1d519.png) ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [August 14, 2025, 2:04pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/45 "2025-08-14T14:04:31Z")
We still need a physical device sample before we can proceed with the integration. We’re in touch with Elektroimportøren to see if they have any devices lying around that we can use. Problem is that these sensors haven’t been on sale for a long long time. ---
**Author:** ![joymyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joymyr/32/139206_2.png) [@joymyr](https://community.homey.app/u/joymyr)\ **Post date:** [August 14, 2025, 8:07pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/46 "2025-08-14T20:07:06Z")
Eldirekte has them [Futurehome Vannlekkasjesensor Z-Wave | ELdirekte](https://www.eldirekte.no/futurehome-vannlekkasjesensor-z-wave/cat-p/c/p1500017940) ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [August 15, 2025, 7:48am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/47 "2025-08-15T07:48:58Z")
Thanks for the lead! We’ll have a look ---
**Author:** ![joymyr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joymyr/32/139206_2.png) [@joymyr](https://community.homey.app/u/joymyr)\ **Post date:** [August 19, 2025, 7:25am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/48 "2025-08-19T07:25:29Z")
In the mean time I made an app that’s in testing now: [FuturehomeWaterLeakSensor | Homey](https://homey.app/a/no.joymyr.futurehome_waterleak/test/) . It’s not perfect as I’m new to Homey, but it seems to work ok. I guess it will be replaced in the official app eventually anyway, but at least the water sensor can be used in automations now. ![Screenshot Aug 19 2025 fra Google Foto](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/6/262886d571e5f3aa16652da5b3b0238a157b8d87.jpeg) ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [August 19, 2025, 7:27am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/49 "2025-08-19T07:27:11Z")
We’ve ordered samples through ELdirekte, so support will be added to the official app soon! Great to see the community has already created an app in the meantime 😄 ---
**Author:** ![David\_Davidsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_davidsen/32/121102_2.png) [@David\_Davidsen](https://community.homey.app/u/David_Davidsen)\ **Post date:** [August 23, 2025, 5:37pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/50 "2025-08-23T17:37:57Z")
Could this issue be every one that is using a homey bridge? Just wondering, since I also have this problem, and using a bridge to communicate withe the charge. I have tried everything that I can think of, but only getting Bluetooth error when I use the charge setup. ---
**Author:** ![ThomasSim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomassim/32/121430_2.png) [@ThomasSim](https://community.homey.app/u/ThomasSim)\ **Post date:** [August 23, 2025, 5:52pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/51 "2025-08-23T17:52:29Z")
I bought a Homey Pro in case the issue was bridge. It was not. ---
**Author:** ![David\_Davidsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_davidsen/32/121102_2.png) [@David\_Davidsen](https://community.homey.app/u/David_Davidsen)\ **Post date:** [August 24, 2025, 10:32am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/52 "2025-08-24T10:32:05Z")
Ok. Thanks for clarifying this 👍 ---
**Author:** ![Hakon\_Hasselberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_hasselberg/32/121706_2.png) [@Hakon\_Hasselberg](https://community.homey.app/u/Hakon_Hasselberg)\ **Post date:** [September 1, 2025, 7:53pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/53 "2025-09-01T19:53:04Z")
Also tried many times adding and removing the futurehome “charge setup” and made connection there, but as soon as I try to start the Zigbee pairing I only get a timeout, bluetooth connection failure etc. I have also put the Bridge extremely close too the charger. Aprox 0,5m away from the charger. Still struggles to start the pairing Anyone solved this yet? ---
**Author:** ![Hakon\_Hasselberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_hasselberg/32/121706_2.png) [@Hakon\_Hasselberg](https://community.homey.app/u/Hakon_Hasselberg)\ **Post date:** [September 3, 2025, 6:52pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/54 "2025-09-03T18:52:35Z")
As you maybe have not got it fixed yet. I can finally tell you after tears, sweat and alot of frustration - that I finally made it work. I’ll go over what finally fixed this 1. Take your Futurehome hub extremely close to the charger. I litterally had it like 1M in a clear line below the charger. Make sure it is connected to wired to internett and power 2. Go into the app. Start pairing the Futurhome charger to the futurhome HUB. Go all the way trough the process until your finished pressing “Start” and the inclusion proccess starts searching for your charger 3. After that I just took out all the cables from the Futurhome hub and put it into the Homey Pro and placed it at the same place 4. At this point, skip the Futurehome Charge setup totally and just start the “Charge” option in the Homey App. And voila, it automaticlly found my Charger and paired up with it So my worry is that possibly the “Charge Setup” sends the wrong signals or in some other way is rejected by anything else than Futurehome HUB maybe. I honestly don’t know Can also let you know that I perfectly managed to start and stop the charging in the Homey App after this and could put the Homey Pro hub way farther away and still make it work perfectly If anyone need the Futurehome HUB if you have already sold it, traded it in for the Homey or just lost it. Let me know and you can happily borrow mine to do the pairing And if anyone actually tries this. Good luck! 🙂 ---
**Author:** ![ThomasSim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomassim/32/121430_2.png) [@ThomasSim](https://community.homey.app/u/ThomasSim)\ **Post date:** [September 4, 2025, 12:34pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/55 "2025-09-04T12:34:50Z")
Yeah, tried that a few weeks ago. And again now, does not work here 🙈 ---
**Author:** ![portal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/portal/32/125248_2.png) [@portal](https://community.homey.app/u/portal)\ **Post date:** [September 23, 2025, 11:52am UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/56 "2025-09-23T11:52:42Z")
Hello. I recently bought a Home Pro device. I have had FutureHome for 2 years, but decided to not opt in for the subscritpion (and that is when I bought the Homey Pro). I have 9 floor temepratures devices, water relay and the power meter. Without any warning, all devices got a red triangle and were not possible to operate. Further, when I tried to restart the FutureHome app in the Homey Pro app, it says that the app is not installed. Ended up uninstalling and now re-installed the FutureHome app. How can I get the devices added back in to Homey app now? Is there a way to do this without going via FutureHome app in Homey? ---
**Author:** ![David\_Davidsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_davidsen/32/121102_2.png) [@David\_Davidsen](https://community.homey.app/u/David_Davidsen)\ **Post date:** [September 23, 2025, 2:14pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/57 "2025-09-23T14:14:09Z")
I have tried everything, and I mean everything several times! I’m pretty frustrated… Could it be a software issue in the charger? Why are some people getting this paired, and others not? What ever I do, charger it’s not pairing with homey. Do anyone of you have anything different showing in the overview of systemdata? ![1000024129](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/88160d9adc6af5ca768f246bcb04d8f667dc00ed.jpeg) ---
**Author:** ![Hakon\_Hasselberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hakon_hasselberg/32/121706_2.png) [@Hakon\_Hasselberg](https://community.homey.app/u/Hakon_Hasselberg)\ **Post date:** [September 26, 2025, 7:52pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/58 "2025-09-26T19:52:34Z")
How far away from the charger are you putting the Futurehome hub? I had to litteraly put my hub outside the house directly under the charger to start the pairing from the futurehome hub. When pairing was started after countless tries to put it closer, trying both wifi and zigbee. WiFi was what worked first for me, then I changed connection and went for zigbee right after and that worked for me. Rest of the instructions i have already described above ---
**Author:** ![David\_Davidsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_davidsen/32/121102_2.png) [@David\_Davidsen](https://community.homey.app/u/David_Davidsen)\ **Post date:** [September 26, 2025, 9:07pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/59 "2025-09-26T21:07:46Z")
Thanks for replying… I took the hub out in my garage, just a few feet from the charger. I also tried to first connect to WiFi then zigbee.. Not connecting to Homey, after I “start” pairing or changing connection type to zigbee. Starting this, and just disconnect the cable for the futurehome hub. If I leave the cables in the hub, the charger connect right away to futurehome hub. No problem there. It’s just homey it would not connect to. I’m also have the homey a couple of feet from the charger. I’m clueless now… All of my other futurehome devices has paired up to homey straight away. Even the HAN sensor. ---
**Author:** ![Jorgen2](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorgen2/32/121174_2.png) [@Jorgen2](https://community.homey.app/u/Jorgen2)\ **Post date:** [September 27, 2025, 3:35pm UTC](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651/60 "2025-09-27T15:35:48Z")
Hei, Did you figure out the Bluetooth command? And how did you get it? . I know how to send Bluetooth commands to it, but would love to know this. [Previous page](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651.md?page=2) [Next page](https://community.homey.app/t/transfer-from-futurehome-to-homey-pro/138651.md?page=4)