# Tradfri & homey **URL:** \ **Category:** Questions & Help\ **Created:** [September 2, 2019, 6:03pm UTC](https://community.homey.app/t/tradfri-homey/17626 "2019-09-02T18:03:43Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Rexxje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rexxje/32/12397_2.png) [@Rexxje](https://community.homey.app/u/Rexxje)\ **Post date:** [September 2, 2019, 6:03pm UTC](https://community.homey.app/t/tradfri-homey/17626/1 "2019-09-02T18:03:43Z")
Hi! Is there anyone else having problems with the TRÅDFRI lights last days? They are not responding to homey but still can get controlled by the Tradfri app. I reinstalled the TRÅDFRI gateway app and it worked for 1 day, now i get the error again. ![20190902_200431](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/8/8f792c2d133d17c6ab3f9ec38353e336094c76f7.jpeg) Kind regards ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 2, 2019, 6:12pm UTC](https://community.homey.app/t/tradfri-homey/17626/2 "2019-09-02T18:12:39Z")
It works for me. Does your gateway have a fixed IP-address? Also, do you use the Hue app for Homey as well? ---
**Author:** ![Rexxje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rexxje/32/12397_2.png) [@Rexxje](https://community.homey.app/u/Rexxje)\ **Post date:** [September 2, 2019, 6:30pm UTC](https://community.homey.app/t/tradfri-homey/17626/4 "2019-09-02T18:30:10Z")
Hi Robert, Thanks for your reply, i’m not sure about the fixed ip and don’ know how to check it. I don’t have the hue app installed ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 2, 2019, 6:32pm UTC](https://community.homey.app/t/tradfri-homey/17626/5 "2019-09-02T18:32:40Z")
Fixed IP is something that you need to configure in your router. But it’s not even related to that. Typically, in situations where you get unexpected errors, it helps to pull the plug (remove the power cable from Homey) for 10 minutes or so. ---
**Author:** ![Rexxje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rexxje/32/12397_2.png) [@Rexxje](https://community.homey.app/u/Rexxje)\ **Post date:** [September 2, 2019, 6:55pm UTC](https://community.homey.app/t/tradfri-homey/17626/6 "2019-09-02T18:55:04Z")
I just tried to remove the power cable for 10 minutes but unfortunately it didn’t fix my problem ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 2, 2019, 7:19pm UTC](https://community.homey.app/t/tradfri-homey/17626/7 "2019-09-02T19:19:44Z")
In that case, I don’t know what’s wrong ☹ ---
**Author:** ![Rexxje](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rexxje/32/12397_2.png) [@Rexxje](https://community.homey.app/u/Rexxje)\ **Post date:** [September 2, 2019, 7:30pm UTC](https://community.homey.app/t/tradfri-homey/17626/8 "2019-09-02T19:30:50Z")
I just changed all the settings in the gateway app, it looks like it works now, Thanks for your help! ---
**Author:** ![PascalB](https://avatars.discourse-cdn.com/v4/letter/p/dbc845/32.png) [@PascalB](https://community.homey.app/u/PascalB)\ **Post date:** [September 2, 2019, 7:40pm UTC](https://community.homey.app/t/tradfri-homey/17626/9 "2019-09-02T19:40:02Z")
Sometimes it also helps to do a power cycle of the IKEA Tradfri hub! ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [August 30, 2024, 5:07am UTC](https://community.homey.app/t/tradfri-homey/17626/10 "2024-08-30T05:07:55Z")