# Topic Waiting for an Invite but ordered the Homey Bridge **URL:** \ **Category:** Off-Topic\ **Created:** [September 9, 2021, 1:40pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402 "2021-09-09T13:40:35Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 13, 2021, 11:10am UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/41 "2021-09-13T11:10:24Z")
I think there’s a mismatch between what Athom (and, apparently, you) and Homey _users_ think is the main product here. For a lot of users, it’s the Bridge. That’s the device that will allow them to automate their home. It’s not important _how_ it works, just _that_ it works. For Athom, the main product is Homey Cloud, and the Bridge is of secondary concern. Which is a great way of making lots of people buying the Bridge angry: they buy a device thinking that it’s all they need to automate their home, only to find out that it requires some crucial part (Homey Cloud) to be available to them before they can start using it. It’s also the reason, I think, why Athom went ahead with selling lots of Bridges: they apparently couldn’t foresee that people buying a device want it to actually work when they receive it. ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [September 14, 2021, 1:26pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/42 "2021-09-14T13:26:50Z")
[![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/b/fbcacad698839484e8788b05a1ff0572535cde8b.jpeg "The new Homey service — Ask Me Anything") ](https://www.youtube.com/watch?v=8OlQMGb19GQ) ---
**Author:** ![Whitefarmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/whitefarmer/32/44785_2.png) [@Whitefarmer](https://community.homey.app/u/Whitefarmer)\ **Post date:** [September 14, 2021, 4:29pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/43 "2021-09-14T16:29:38Z")
Hi all, I’m New to homey, want to use it to interconnect KAKU, RING DAISY. Is there any insight on how long it can take before being invited? Send my invititation request last weekend, ordered the bridge, got it today,but i cant play with it because i have to wait to be invited. For me a reason to send it back asap… Edit: Sorry, i’m in the wrong topic. There is a LOT of confusion about the being invited issue! Greetings John ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [September 14, 2021, 4:44pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/44 "2021-09-14T16:44:53Z")
Nobody will be able to say exactly. I recommend you ask directly on YouTube tomorrow at 7 p.m. The link is 3 posts above your question. ---
**Author:** ![Whitefarmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/whitefarmer/32/44785_2.png) [@Whitefarmer](https://community.homey.app/u/Whitefarmer)\ **Post date:** [September 14, 2021, 5:01pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/45 "2021-09-14T17:01:07Z")
Sorry, Tomorrow is for me UN-acceptable. I thought Homey was a PRO company it’s 2021 what are we waiting for. I wanted to buy the PRO, saw the bridge and thought it was the sollution. The fact that waiting on being invited makes me not happy. (I thought that invitiation was instant) Thanks for your respond and time ---
**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\ **Post date:** [September 14, 2021, 5:12pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/46 "2021-09-14T17:12:38Z")
> [@Whitefarmer](#): > > Tomorrow is for me UN-acceptable Then all you have to do is send the bridge back and buy a Homey Pro. You can start right away with the Pro. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 14, 2021, 5:14pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/47 "2021-09-14T17:14:10Z")
> [@Whitefarmer](#): > > Tomorrow is for me UN-acceptable. > **[Returning a product](https://support.homey.app/hc/en-us/articles/360024756873-How-to-return-a-product)** > > Are you not satisfied with your Homey? We are sorry to hear that. > Requesting a Refund > If, for any reason, you want to return the product you purchased from our online store to request a refund, ple... > To contact support use [this form.](https://support.athom.com/hc/en-us/articles/360015784034) You can fill out “return” in the Diagnostics report field when applying for a return. ---
**Author:** ![Whitefarmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/whitefarmer/32/44785_2.png) [@Whitefarmer](https://community.homey.app/u/Whitefarmer)\ **Post date:** [September 14, 2021, 5:18pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/48 "2021-09-14T17:18:09Z")
Maybe in a few years. For now i’ll see if my anger drops, if not i’ll stick with a less smarter home. My bad, but i am really pissed. Good Lucky you all,stay healthy ---
**Author:** ![JohanSundgren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johansundgren/32/44670_2.png) [@JohanSundgren](https://community.homey.app/u/JohanSundgren)\ **Post date:** [September 16, 2021, 10:35pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/49 "2021-09-16T22:35:07Z")
Gees, calm down. See it this way, if you get the beta invite and it’s crap you would yell about it. Wait some time to get access to a working version. And be happy you got a bridge! The may very well sell out the next days and then you all would yell about that. Be happy about your bridge, have a beer and wait (patiently) for a beta invite. And don’t cry if it’s not what you expected. ---
**Author:** ![Joeri](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joeri/32/34198_2.png) [@Joeri](https://community.homey.app/u/Joeri)\ **Post date:** [September 20, 2021, 4:44pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/50 "2021-09-20T16:44:22Z")
I have received my Homey Bridge today and I’m aware of the fact that it is a Beta version. I have already subscribed myself for it, but when will I receive this activation code? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/b/6b8e7649ec6d474527609dafb178833aa27c6ed4.jpeg) ---
**Author:** ![OrelSlo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/orelslo/32/44559_2.png) [@OrelSlo](https://community.homey.app/u/OrelSlo)\ **Post date:** [September 20, 2021, 5:16pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/51 "2021-09-20T17:16:10Z")
I agree with you. 1. Everyone who buys homey bridge should automatically get the code to test it. 2. There should be a waiting list visible. How do I know how long I have to wait to receive the code. 1 month, 2,3,4 … ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 20, 2021, 5:16pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/52 "2021-09-20T17:16:47Z")
Contact Athom, but they are probably not going to give a clear answer to it. [![](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/b/fbcacad698839484e8788b05a1ff0572535cde8b.jpeg "The new Homey service — Ask Me Anything") ](https://www.youtube.com/watch?v=8OlQMGb19GQ) ---
**Author:** ![xAPPO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xappo/32/13726_2.png) [@xAPPO](https://community.homey.app/u/xAPPO)\ **Post date:** [September 20, 2021, 11:53pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/53 "2021-09-20T23:53:47Z")
Let’s state things as they are. They sold the hardware before the software was ready. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 21, 2021, 6:05pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/54 "2021-09-21T18:05:46Z")
![FB_IMG_1632247452177](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/eba12bd8fc2ff21e1c2479551042ff7de8b39cf0.jpeg) ---
**Author:** ![Stikstof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stikstof/32/76870_2.png) [@Stikstof](https://community.homey.app/u/Stikstof)\ **Post date:** [September 21, 2021, 6:43pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/55 "2021-09-21T18:43:18Z")
Here’s an invite code for a lucky finder: 43WTJL ---
**Author:** ![Joeri](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joeri/32/34198_2.png) [@Joeri](https://community.homey.app/u/Joeri)\ **Post date:** [September 21, 2021, 8:50pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/56 "2021-09-21T20:50:58Z")
The invite code is in and I had it within 5 days, so please be patient Beta users. Now I want to update my account to Homey Premium for €2.99 per month. How do I do that? ---
**Author:** ![Joeri](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joeri/32/34198_2.png) [@Joeri](https://community.homey.app/u/Joeri)\ **Post date:** [September 21, 2021, 8:52pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/57 "2021-09-21T20:52:26Z")
I have received my access code within 5 days, so you have to be patient. ---
**Author:** ![Joeri](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joeri/32/34198_2.png) [@Joeri](https://community.homey.app/u/Joeri)\ **Post date:** [September 21, 2021, 8:53pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/58 "2021-09-21T20:53:31Z")
You will receive the code within 5 days. I want to know how I need to update my account to Homey Premium for €2.99 per month. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 21, 2021, 8:56pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/59 "2021-09-21T20:56:24Z")
> [@Joeri](#): > > I want to know how I need to update my account to Homey Premium for €2.99 per month. look here: > [@\[Info\] Homey - Homey Bridge - Homey Pro Maximums / Limitations](https://community.homey.app/t/info-homey-homey-bridge-homey-pro-maximums-limitations/51811/1): > > **Beta Period** > Premium \*\* subscription is NOT yet available so during the Beta Period (duration not specified) everyone is using Homey Premium (unlimited # of devices). Athom will announce when subscription become available and the Beta Period is ending. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 21, 2021, 9:31pm UTC](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402/60 "2021-09-21T21:31:00Z")
For anyone who’s still waiting: I received my code today, after 14 days, without the use of referrals. 14 days of having all the time in the world!😁 [Previous page](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402.md?page=2) [Next page](https://community.homey.app/t/topic-waiting-for-an-invite-but-ordered-the-homey-bridge/51402.md?page=4)