# \[Tip\] Offline Warning Notifications: Now receive push notifications when Homey Pro goes offline

**URL:** <https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483>\
**Category:** Moderators Announcements\
**Tags:** homey-pro, homey-pro-2023\
**Created:** [August 16, 2024, 1:10pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483 "2024-08-16T13:10:00Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 16, 2024, 1:10pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/1 "2024-08-16T13:10:00Z")

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Now (soon™) available in your Mobile App as **Owner** of a Homey Pro:

# Offline Warning Notifications: Now receive push notifications when Homey Pro goes offline

From Mobile app v8.4.0 and later: [Homey Mobile App Changelog | Homey](https://homey.app/en-us/wiki/homey-mobile-app-changelog/)

As Owner of a Homey Pro you can Enable the setting in More … =\> Settings =\> General

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/7/3731de68e6f91bcb941733c81d5d0832297de648.jpeg)

The Homey Cloud infra monitors and pushes a notification to the Owner of a Homey (Pro) if Homey didn’t contact for ~ 5 minutes. This prevents notifications for normal restarts and firmware updates.  
Once the Homey connects again you get a new notification.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/4/a4fa474580a8cc8cd6e89618467da743476b286e.jpeg)

(The Push notifications are send ONLY to the Owner in the Homey Mobile App!)

To clarify, it isn’t necessary a Homey Problem, anything from Homey in connection up to the Cloud servers is monitored.

so it could be:

- the Internet
- your Internet provider
- your router/modem
- your network
- your Wifi
- your Homey (Pro)

This is available for all “local” Homey’s (Early 2016 t/m Pro Early 2023)

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [August 16, 2024, 8:39pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/2 "2024-08-16T20:39:23Z")

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Does anyone alreay have this update?

Released 7,5 hours ago according to the post above, but haven’t received it on either iOS or Android (I am beta- tester on both).

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 16, 2024, 8:47pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/3 "2024-08-16T20:47:03Z")

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> [@Henk\_Renting](#):
>
> Does anyone alreay have this update?

yes,  
I saw the announcement on the FW history and installed the 8.4.0 version from Google Play.  
could be that is is released to a smaller beta group first. I don’t know. and Google uses staged roll-out, have also been waiting on updates sometimes more than a Day.  
But If they publish I can write about it.

You have checked the installed version on your mobiles? Beside that you need to be Owner of the Homey you configure it for, I also have Homey’s over several Homey Accounts to backup more than 3 😉

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**Author:** ![GPaz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gpaz/32/3631_2.png) [@GPaz](https://community.homey.app/u/GPaz)\
**Post date:** [August 16, 2024, 9:13pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/4 "2024-08-16T21:13:04Z")

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If it helps I’m also on beta program for iOS but not been able to access yet. Latest version for me is 8.3.1.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 16, 2024, 9:17pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/5 "2024-08-16T21:17:19Z")

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> [@GPaz](#):
>
> Latest version for me is 8.3.1.

On iOS indeed no update yet and I have seen it there often that a release takes more time.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 25, 2024, 7:29pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/6 "2024-08-25T19:29:05Z")

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Split this topic on August 25, 2024, 7:29pm UTC

3 posts were merged into an existing topic: [Homey Pro 2023 wifi connection issues?](https://community.homey.app/t/homey-pro-2023-wifi-connection-issues/81229/31)

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**Author:** ![Peter\_Bittner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_bittner/32/16698_2.png) [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Post date:** [September 4, 2024, 1:57am UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/7 "2024-09-04T01:57:16Z")

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Is it possible to capture this event in a flow so that it might automate turning the router off then on again?

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [September 4, 2024, 4:50am UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/8 "2024-09-04T04:50:46Z")

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> [@Peter\_Bittner](#):
>
> possible to capture this event in a flow

No, as said, it isn’t Homey that is involved in this.

> [@Dijker](#):
>
> The Homey Cloud infra monitors and pushes a notification to the Owner of a Homey (Pro) if Homey didn’t contact for ~ 5 minutes

That said, it is useless to send that event to Homey as it probably can’t reach Homey until that issue is resolved.

Search the forum for other solutions to check from Homey if fe a host is unreachable like [[APP][Pro] Network Check](https://community.homey.app/t/app-pro-network-check/71869)

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**Author:** ![Peter\_Bittner](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_bittner/32/16698_2.png) [@Peter\_Bittner](https://community.homey.app/u/Peter_Bittner)\
**Post date:** [September 4, 2024, 10:56pm UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/9 "2024-09-04T22:56:24Z")

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Thanks. I just thought that maybe as it was Homey sending the alert that it could make that event visible in a flow.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 5, 2024, 4:49am UTC](https://community.homey.app/t/tip-offline-warning-notifications-now-receive-push-notifications-when-homey-pro-goes-offline/114483/10 "2024-09-05T04:49:17Z")

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> [@Peter\_Bittner](#):
>
> as it was Homey sending the alert

As @Dijker already explained: your Homey isn’t involved in this. It’s all done in Athom’s backend.
