# Timeout problems with GE Enbrighten dimmers

**URL:** <https://community.homey.app/t/timeout-problems-with-ge-enbrighten-dimmers/116723>\
**Category:** Questions & Help\
**Tags:** z-wave\
**Created:** [September 26, 2024, 12:49am UTC](https://community.homey.app/t/timeout-problems-with-ge-enbrighten-dimmers/116723 "2024-09-26T00:49:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![M\_E](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_e/32/80256_2.png) [@M\_E](https://community.homey.app/u/M_E)\
**Post date:** [September 26, 2024, 12:49am UTC](https://community.homey.app/t/timeout-problems-with-ge-enbrighten-dimmers/116723/1 "2024-09-26T00:49:35Z")

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My network is about 50 z-wave devices with the Homey Pro in the physical center of the network.

**GE Enbrighten dimmer problem**  
If any of those commands either end up in or pass through a GE Enbrighten dimmer (500 or 700 series) then I start seeing delays and timeouts.

**Other devices are fine**  
Commands to Sonos, RM4 Pro or any GE Enbrighten switch respond quickly and I can slam the network with a bunch of requests with almost no delay.

**Happens without a large network**  
Tried turning off every breaker in my house except for one with an outlet and one with a dimmer and the dimmer still started to have timeouts when I turned it on/off 4 times in a row (no nodes between it and the Homey Pro).

**Help?**  
Is there a known issue with GE Enbrighten switches or any suggestions about what might be done to alleviate the problem?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 26, 2024, 2:39pm UTC](https://community.homey.app/t/timeout-problems-with-ge-enbrighten-dimmers/116723/2 "2024-09-26T14:39:05Z")

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Because it seems to be an issue with only a specific device _type_, and not z-wave in general, the developer is probably needed to take a look at this;  
You can reach him/her by email, als mentioned at the homey.app GE app page.

> [@\[HOWTO\] Find app support topics or support links](https://community.homey.app/t/howto-find-app-support-topics-or-support-links/68698):
>
> (NL versie vind je [hier](https://community.homey.app/t/howto-uitleg-hoe-vind-je-het-juiste-app-topic-of-de-juiste-support-links/68702) ) Dear Homey and forum user, Try to ask your question, or post your message, into related topics please: There’s a system with dedicated forum topics for most apps. This way, you will be able to get support the quickest way, and to get directly in touch with fellow app users and the developer(s). If not, there are often alternative support links present, like email or github issue tracker. How to: 1.Goto the app store → [https://homey.app](https://homey.app) 2.Search for the app

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<div class="post-metadata">

**Author:** ![M\_E](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_e/32/80256_2.png) [@M\_E](https://community.homey.app/u/M_E)\
**Post date:** [September 27, 2024, 6:15am UTC](https://community.homey.app/t/timeout-problems-with-ge-enbrighten-dimmers/116723/3 "2024-09-27T06:15:09Z")

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Thanks Peter!

Still getting used to the structure of the Homeyverse.  
Reaching out to them now.