# Third Reality Button syncs, but has no response

**URL:** <https://community.homey.app/t/third-reality-button-syncs-but-has-no-response/137040>\
**Category:** Questions & Help\
**Created:** [May 25, 2025, 1:58am UTC](https://community.homey.app/t/third-reality-button-syncs-but-has-no-response/137040 "2025-05-25T01:58:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tim\_Kanter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_kanter/32/120933_2.png) [@Tim\_Kanter](https://community.homey.app/u/Tim_Kanter)\
**Post date:** [May 25, 2025, 1:58am UTC](https://community.homey.app/t/third-reality-button-syncs-but-has-no-response/137040/1 "2025-05-25T01:58:55Z")

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I have a Third Reality single button that I’ve synced to my homey pro mini with homey bridge, but will not function. It synced up perfectly, I can see the battery level, but it will not control any devices when I utilize it in a flow. It sees the button, but cannot receive commands from it. Is there something I’m missing to make this work? I am trying to program it to turn off some lights.

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**Author:** ![Tim\_Kanter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_kanter/32/120933_2.png) [@Tim\_Kanter](https://community.homey.app/u/Tim_Kanter)\
**Post date:** [May 27, 2025, 1:39am UTC](https://community.homey.app/t/third-reality-button-syncs-but-has-no-response/137040/2 "2025-05-27T01:39:41Z")

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I figured it out. I had the smart buttons in echo zigbee mode, and not regular zigbee mode. Press the reset button on the back 5 times in 5 second to switch between the two modes. Leaving this up in case someone else does the same dumb thing I did.