# Thermostat control unavailable in mobile app

**URL:** <https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938>\
**Category:** Questions & Help\
**Created:** [September 29, 2024, 6:25pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938 "2024-09-29T18:25:44Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 29, 2024, 9:44pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938/2 "2024-09-29T21:44:47Z")

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Yes. It seems to be a mobile Homey app issue, with thermostat devices

> [@\[APP\]\[Pro\] Intergas Incomfort - Comfortable temperatures in your home](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/34):
>
> But when I want to edit the thermostat device using the _mobile app_, this screen below pops up.  
> After hitting “Try again”, I can’t do anything, a fixed reload sign appears.  
> I have to force close the Homey app to be able to use it again
> 
> > ![1000034667](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/47ac46299b944f00ea99b80b983bc79d711a6827.jpeg)
> 
> A Homey reboot didn’t make a difference
> 
> “Workaround”:  
> Use the Web app.
> 
> `mobile OS: Android`  
> `2 x Homey pro 2019 - v12.0.1`  
> `App v1.5.0`
> 
> _Not sure if it’s an app specific problem, because the same error was also reported by another app’s dev @ [Slack](https://athomcommunity.slack.com/archives/C04SUGZ9E/p1727514133423039?thread_ts=1727514133.423039&cid=C04SUGZ9E)_

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