# Thermostat control unavailable in mobile app

**URL:** <https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938>\
**Category:** Questions & Help\
**Created:** [September 29, 2024, 6:25pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938 "2024-09-29T18:25:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Jari\_Peuhkurinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jari_peuhkurinen/32/101312_2.png) [@Jari\_Peuhkurinen](https://community.homey.app/u/Jari_Peuhkurinen)\
**Post date:** [September 29, 2024, 6:25pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938/1 "2024-09-29T18:25:44Z")

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Anybody else have this problem of controlling thermostat settings through mobile app (android). I use aqara radiator thermostats and Heltun floor heating thermostats. Both settings can be accessed through web app, but neither is available through mobile app.

 ![1000020173](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/0/60d251e8cb81e88e0601ee8db480f678c6c4edf6.jpeg)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 29, 2024, 9:44pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938/2 "2024-09-29T21:44:47Z")

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Yes. It seems to be a mobile Homey app issue, with thermostat devices

> [@\[APP\]\[Pro\] Intergas Incomfort - Comfortable temperatures in your home](https://community.homey.app/t/app-pro-intergas-incomfort-comfortable-temperatures-in-your-home/13590/34):
>
> But when I want to edit the thermostat device using the _mobile app_, this screen below pops up.  
> After hitting “Try again”, I can’t do anything, a fixed reload sign appears.  
> I have to force close the Homey app to be able to use it again
> 
> > ![1000034667](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/47ac46299b944f00ea99b80b983bc79d711a6827.jpeg)
> 
> A Homey reboot didn’t make a difference
> 
> “Workaround”:  
> Use the Web app.
> 
> `mobile OS: Android`  
> `2 x Homey pro 2019 - v12.0.1`  
> `App v1.5.0`
> 
> _Not sure if it’s an app specific problem, because the same error was also reported by another app’s dev @ [Slack](https://athomcommunity.slack.com/archives/C04SUGZ9E/p1727514133423039?thread_ts=1727514133.423039&cid=C04SUGZ9E)_

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**Author:** ![Jari\_Peuhkurinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jari_peuhkurinen/32/101312_2.png) [@Jari\_Peuhkurinen](https://community.homey.app/u/Jari_Peuhkurinen)\
**Post date:** [September 30, 2024, 1:39pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938/3 "2024-09-30T13:39:19Z")

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Okay, good to know. Not much of a problem, but still. Hope this gets fixed in future updates.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [September 30, 2024, 2:42pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938/4 "2024-09-30T14:42:55Z")

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Seems to be fixed with the v9.0.0 beta update (IOS app store calls it “testflight”, Android “beta program”).  
I can edit my thermostat device again.

Oh they also fixed the dashboard 😜:

> [@Homey Dashboards — Public Beta Megathread](https://community.homey.app/t/homey-dashboards-public-beta-megathread/116963):
>
> Homey Dashboards is finally here! tada Our team has truly outdone itself and shipped this grand new addition to the Homey app for iOS & Android. With many built-in widgets, an innovative column-based design that works great on both tablets and phones, a Widgets SDK for the Homey Developer Community and the same goodness for your homescreen — I’m super proud of Homey Dashboards. Homey Dashboards can now be tested, once you’ve installed the latest experimental mobile…

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**Author:** ![HomeyHiC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeyhic/32/85112_2.png) [@HomeyHiC](https://community.homey.app/u/HomeyHiC)\
**Post date:** [October 1, 2024, 12:03pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938/5 "2024-10-01T12:03:10Z")

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Yes, I have the same

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [October 1, 2024, 2:46pm UTC](https://community.homey.app/t/thermostat-control-unavailable-in-mobile-app/116938/6 "2024-10-01T14:46:56Z")

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The fix is posted above your post 😉
