# The Rituals app login suddenly doesn't work anymore **URL:** \ **Category:** Apps\ **Created:** [September 19, 2024, 8:24am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345 "2024-09-19T08:24:28Z")\ **Posts on this page:** 14\ **Page:** 3
**Author:** ![Blooddrunk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blooddrunk/32/82094_2.png) [@Blooddrunk](https://community.homey.app/u/Blooddrunk)\ **Post date:** [May 7, 2025, 4:49am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/43 "2025-05-07T04:49:42Z")
I am having a same issue. I’ve set up a restart flow 5 minutes before rituals should turn on, so lets see if it works. ---
**Author:** ![Unscripted](https://avatars.discourse-cdn.com/v4/letter/u/c4cdca/32.png) [@Unscripted](https://community.homey.app/u/Unscripted)\ **Post date:** [May 7, 2025, 4:28pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/44 "2025-05-07T16:28:33Z")
Same here. Expired password notification (why?), after that the issues started. Now it keeps saying ‘Unauthorized’. Tried reinstalling the app, re-adding the device, nothing works. ---
**Author:** ![Blooddrunk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blooddrunk/32/82094_2.png) [@Blooddrunk](https://community.homey.app/u/Blooddrunk)\ **Post date:** [May 8, 2025, 6:24am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/45 "2025-05-08T06:24:05Z")
So, it doesn’t work anyway. Currently completely useless and unreliable app 😒 ---
**Author:** ![Anton\_Hooghiemstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anton_hooghiemstra/32/14090_2.png) [@Anton\_Hooghiemstra](https://community.homey.app/u/Anton_Hooghiemstra)\ **Post date:** [May 19, 2025, 6:42am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/46 "2025-05-19T06:42:26Z")
Athom made a fix for password issue, app version 5.3.1. But i also had contact with Rituals because i had some other issue’s with the Rituals app of Genie, including the level of scent there is in the Genie. They told me that this “feature” of the app was removed because it didn’t worked as expected. So, the level indicator in the Homey app doesn’t work any more. ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [July 13, 2025, 10:13am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/47 "2025-07-13T10:13:19Z")
Is this app still not working please? ---
**Author:** ![Anton\_Hooghiemstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anton_hooghiemstra/32/14090_2.png) [@Anton\_Hooghiemstra](https://community.homey.app/u/Anton_Hooghiemstra)\ **Post date:** [July 13, 2025, 10:09pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/48 "2025-07-13T22:09:45Z")
App is now working fine with app version 5.3.1 ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [July 14, 2025, 7:41am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/49 "2025-07-14T07:41:44Z")
The devices are still in status “unavailable” and when I tried to repair them I get “Incorrect Username or Password”. The password worked before and I haven’t changed anything. Do I need to reinstall the app and re-do all my flows? Thanks! ---
**Author:** ![Anton\_Hooghiemstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anton_hooghiemstra/32/14090_2.png) [@Anton\_Hooghiemstra](https://community.homey.app/u/Anton_Hooghiemstra)\ **Post date:** [July 14, 2025, 7:59am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/50 "2025-07-14T07:59:16Z")
Did you create a new login in the rituals app, because the native rituals app did ask for that. That was around april this year. If not, then logout of the rituals app en login again with new credentials. Add the genie to homey again with thenew credentials. It should work again. ---
**Author:** ![Pat\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pat_m/32/56295_2.png) [@Pat\_M](https://community.homey.app/u/Pat_M)\ **Post date:** [July 14, 2025, 10:48am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/51 "2025-07-14T10:48:46Z")
Thank you for good info! I reinstalled and used my newer logins, it now works again! Many thanks! ---
**Author:** ![Blooddrunk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blooddrunk/32/82094_2.png) [@Blooddrunk](https://community.homey.app/u/Blooddrunk)\ **Post date:** [June 3, 2026, 5:11am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/52 "2026-06-03T05:11:19Z")
Hello, anybody facing a same issue with nonfunctional Rituals app? Stopped working like 2 days ago. It asks me to sign up again, but credentials don’t work. Thanks for your help. ![IMG4121](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/9/c90cf557333d1a92d7777a371b07d1467f27aaa3.jpeg) ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [June 3, 2026, 6:41am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/53 "2026-06-03T06:41:41Z")
We are aware of the issue and will reach out to Rituals about this. ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [June 3, 2026, 8:30am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/54 "2026-06-03T08:30:10Z")
We’ve identified the issue and are currently working on a solution ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [June 3, 2026, 10:05am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/55 "2026-06-03T10:05:09Z")
Same here… ---
**Author:** ![Blooddrunk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blooddrunk/32/82094_2.png) [@Blooddrunk](https://community.homey.app/u/Blooddrunk)\ **Post date:** [June 4, 2026, 10:25am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/56 "2026-06-04T10:25:15Z")
Hello, it works again. [Previous page](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345.md?page=2)