# The Rituals app login suddenly doesn't work anymore **URL:** \ **Category:** Apps\ **Created:** [September 19, 2024, 8:24am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345 "2024-09-19T08:24:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dennis\_Bech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_bech/32/114204_2.png) [@Dennis\_Bech](https://community.homey.app/u/Dennis_Bech)\ **Post date:** [September 19, 2024, 8:24am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/1 "2024-09-19T08:24:28Z")
I have had this for 3 years with no problems in homey now all of a sudden it doesn’t work and can’t be put in what to do ![IMG_5458](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/6/86f60d15f9ebb499215500d6ed8f49c22e85885b.jpeg) ![IMG_5457](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/0/203d126e4466b7568f07c7513da90bf263d1605f.jpeg) ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 19, 2024, 9:12am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/4 "2024-09-19T09:12:53Z")
You can e-mail Rituals for support: [support@rituals.com](mailto:support@rituals.com) ---
**Author:** ![Robin\_De\_Lange](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_de_lange/32/25173_2.png) [@Robin\_De\_Lange](https://community.homey.app/u/Robin_De_Lange)\ **Post date:** [September 19, 2024, 11:16am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/5 "2024-09-19T11:16:07Z")
Same here, but I saw also that there was a new Genie app (again). maybe Rituals change something in their API. Athom self is maker of the rituals app. you can fill in a [support form.](https://homey.app/nl-nl/support/) I will do the same. ---
**Author:** ![Robin\_De\_Lange](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_de_lange/32/25173_2.png) [@Robin\_De\_Lange](https://community.homey.app/u/Robin_De_Lange)\ **Post date:** [September 19, 2024, 11:45am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/6 "2024-09-19T11:45:09Z")
Had contact with Athom, they know there is a problem and contacted rituals. there are working on it ---
**Author:** ![ZvFreak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zvfreak/32/29094_2.png) [@ZvFreak](https://community.homey.app/u/ZvFreak)\ **Post date:** [September 20, 2024, 2:16pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/7 "2024-09-20T14:16:27Z")
Had contact with Rituals, they know about the problem. Sunday 22/09/24 they have an update planned and should resolve some problems. (Connecting a genie with android, no cartridge installed, alexa integration and so on.) ---
**Author:** ![Dennis\_Bech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_bech/32/114204_2.png) [@Dennis\_Bech](https://community.homey.app/u/Dennis_Bech)\ **Post date:** [September 20, 2024, 2:54pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/8 "2024-09-20T14:54:12Z")
We hope it will works again😊 ---
**Author:** ![Peter\_Heemskerk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_heemskerk/32/114149_2.png) [@Peter\_Heemskerk](https://community.homey.app/u/Peter_Heemskerk)\ **Post date:** [September 22, 2024, 3:46pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/9 "2024-09-22T15:46:02Z")
I hope the update will come soon because i can also not add my genie anymore! ---
**Author:** ![Dennis\_Bech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_bech/32/114204_2.png) [@Dennis\_Bech](https://community.homey.app/u/Dennis_Bech)\ **Post date:** [September 22, 2024, 4:26pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/10 "2024-09-22T16:26:17Z")
Same hear:-( ---
**Author:** ![Annie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/annie/32/14900_2.png) [@Annie](https://community.homey.app/u/Annie)\ **Post date:** [September 23, 2024, 7:09am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/11 "2024-09-23T07:09:11Z")
The native Rituals Genie app is updated on 22-09. But still the “too many requests” popup when trying to add a Genie in Homey. ---
**Author:** ![Dennis\_Bech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_bech/32/114204_2.png) [@Dennis\_Bech](https://community.homey.app/u/Dennis_Bech)\ **Post date:** [September 23, 2024, 7:31am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/12 "2024-09-23T07:31:25Z")
Yes same here ---
**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\ **Post date:** [September 23, 2024, 8:12am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/13 "2024-09-23T08:12:50Z")
> [@Annie](#): > > The native Rituals Genie app is updated on 22-09. But still the “too many requests” popup when trying to add a Genie in Homey. me too, no Homey Pro, no HA works ---
**Author:** ![JJJJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jjjj/32/47639_2.png) [@JJJJ](https://community.homey.app/u/JJJJ)\ **Post date:** [September 23, 2024, 10:07am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/14 "2024-09-23T10:07:02Z")
same here ---
**Author:** ![Theo\_van\_der\_Mark](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theo_van_der_mark/32/64824_2.png) [@Theo\_van\_der\_Mark](https://community.homey.app/u/Theo_van_der_Mark)\ **Post date:** [September 23, 2024, 8:44pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/15 "2024-09-23T20:44:43Z")
Same problem here! ---
**Author:** ![Dennis\_Bech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_bech/32/114204_2.png) [@Dennis\_Bech](https://community.homey.app/u/Dennis_Bech)\ **Post date:** [September 24, 2024, 9:57am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/16 "2024-09-24T09:57:56Z")
Now I get Internel server error ---
**Author:** ![Venco](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/venco/32/16441_2.png) [@Venco](https://community.homey.app/u/Venco)\ **Post date:** [September 24, 2024, 8:56pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/17 "2024-09-24T20:56:15Z")
same here, not so good. Does honey have agreements with their own integration partners? What happens if your alarm system suddenly stops working. however good experiences with the honey team so let’s hope they sort it and the genie starts working again ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [September 24, 2024, 9:35pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/18 "2024-09-24T21:35:06Z")
Yes same here🤬 ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [September 25, 2024, 5:10am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/19 "2024-09-25T05:10:36Z")
> [@Venco](#): > > Does honey have agreements with their own integration partners? They often say they do, but I doubt they are SLA’s. > [@Venco](#): > > What happens if your alarm system suddenly stops working. You shouldn’t use Homey for anything important and critical, like alarm systems, heating systems, or devices that spray smells into the air. At least not without a good and tested backup in place. ---
**Author:** ![Emile](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emile/32/115314_2.png) [@Emile](https://community.homey.app/u/Emile)\ **Post date:** [September 25, 2024, 2:57pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/20 "2024-09-25T14:57:01Z")
We’ve reached out to Rituals with the problem. Let’s hope they fix it quickly. ---
**Author:** ![Moshe\_Dahan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/moshe_dahan/32/87120_2.png) [@Moshe\_Dahan](https://community.homey.app/u/Moshe_Dahan)\ **Post date:** [September 25, 2024, 8:48pm UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/21 "2024-09-25T20:48:49Z")
Same problem here! ---
**Author:** ![Peter\_Heemskerk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_heemskerk/32/114149_2.png) [@Peter\_Heemskerk](https://community.homey.app/u/Peter_Heemskerk)\ **Post date:** [September 26, 2024, 4:38am UTC](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345/22 "2024-09-26T04:38:04Z")
They have updated the app and now i can add it again and it works! So thanks [Next page](https://community.homey.app/t/the-rituals-app-login-suddenly-doesnt-work-anymore/116345.md?page=2)