# The new Homey Pro — Ask Me Anything

**URL:** <https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378>\
**Category:** Official Announcements\
**Tags:** homey-pro, homey-pro-2023\
**Created:** [October 13, 2022, 12:11pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378 "2022-10-13T12:11:06Z")\
**Posts on this page:** 20\
**Page:** 32

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**Author:** ![Richard\_Vermeulen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_vermeulen/32/10636_2.png) [@Richard\_Vermeulen](https://community.homey.app/u/Richard_Vermeulen)\
**Post date:** [June 9, 2023, 9:27am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/663 "2023-06-09T09:27:16Z")

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Matter is now in beta. but does anyone know how it works? I have added the aquara hub but cannot find it anywhere in Homey and if I try to connect it again I get the message that it is already connected?

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [June 9, 2023, 10:19am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/664 "2023-06-09T10:19:01Z")

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I’m not a 100% sure, but the aqara hub probably isn’t 1 of the currently 3 supported device types:

> Lights  
> Sockets  
> Sensors

That are mentioned in the [support page](https://support.homey.app/hc/en-us/articles/9075551662108-Matter-Beta-for-Homey-Pro-Early-2023) about the beta.

Edit: though as Robert mentions below, I don’t know how it works with the hub being a border router.  
But I assume you add the sensors etc separately afterwards?

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [June 9, 2023, 10:19am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/665 "2023-06-09T10:19:51Z")

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I assume they added the Aqara hub as a border router.

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**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\
**Post date:** [June 14, 2023, 9:13am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/666 "2023-06-14T09:13:54Z")

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I couldn’t find it (yes, I’ve searched 🙂 ), but upgrading to my new Homey Pro made my home/away detection stop functioning. It worked with my old homey and as far as I can see all the settings look ok (in account home/away detection is on). Someone encountered the same issue and maybe has a solution for me?

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [June 14, 2023, 9:27am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/667 "2023-06-14T09:27:38Z")

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No problem with this. Have you checked the location of your home?

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**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\
**Post date:** [June 14, 2023, 9:30am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/668 "2023-06-14T09:30:57Z")

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yes, I did and the Homey is on the correct address…

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [June 14, 2023, 9:38am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/669 "2023-06-14T09:38:06Z")

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I know, with the old Homey it worked and normally nothing change on the smartphone, but did you checked the Homey app settings on your smartphone, e.g. the access of the location.

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**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\
**Post date:** [June 14, 2023, 10:47am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/670 "2023-06-14T10:47:39Z")

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Yes, checked that also and everything is correct. It doesn’t detect (or show) that either me or my wife is in the house or not.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 14, 2023, 11:14am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/671 "2023-06-14T11:14:01Z")

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Are you sure you enabled location, both app and in the system (in case of Android) AND also enabled Home/Away Detection for every user ? Now it’s on two places…

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**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\
**Post date:** [June 14, 2023, 11:32am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/672 "2023-06-14T11:32:55Z")

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not quite sure what you mean with that it is in two places, but I have the settings correct I believe…

 ![IMG_8539](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/a/eabe7f630bad3d9c9142d3a35431a6118ae42a39.png)  
 ![IMG_8538.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/8/d83b057eb72ca501079d8bd001fe1d2c1173f4bb.jpeg)

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 14, 2023, 11:53am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/673 "2023-06-14T11:53:21Z")

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And **Settings → Location** → there you have specified your address, right ? If so, than it’s strange… you can always consider to you other aps like [Smart Presence App for Homey | Homey](https://homey.app/en-us/app/nl.terryhendrix.smartpresence/Smart-Presence/) but native location function works for me (at least on Android)

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**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\
**Post date:** [June 14, 2023, 12:31pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/674 "2023-06-14T12:31:27Z")

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yup, that’s correct as well. Won’t post a screenshot for privacy reasons, but trust me that Homey’s location is correct 😉

Will have a look at the smart presence app, thanks!

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 14, 2023, 1:15pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/675 "2023-06-14T13:15:09Z")

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But it’s really strange, actually with new app and also maybe new Homey, it starts working for me even better then Smart Presence, so it’s surprising to hear that. But again, Android used here. Maybe someone else will share more.

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 14, 2023, 3:03pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/676 "2023-06-14T15:03:55Z")

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Can you also check if re-entering position on [My Homey](https://my.homey.app/homeys) helps ?

![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/e/8ea00eca750cc395f1f18219e3b6f18a608906f4.png)

It’s tricky as I don’t see Save button or something, but via pressing Enter I managed to keep the position updated (interestingly phone app shows correct position).

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**Author:** ![Astra77](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/astra77/32/1216_2.png) [@Astra77](https://community.homey.app/u/Astra77)\
**Post date:** [June 15, 2023, 6:54am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/677 "2023-06-15T06:54:21Z")

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To be sure I’ve changed my location and then changed it back again to my home address, but unfortunately no differences. I’ve created a bug report, maybe Homey knows what’s going on.

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**Author:** ![Guray\_Kircuvaloglu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guray_kircuvaloglu/32/79277_2.png) [@Guray\_Kircuvaloglu](https://community.homey.app/u/Guray_Kircuvaloglu)\
**Post date:** [June 15, 2023, 6:14pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/678 "2023-06-15T18:14:46Z")

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![IMG_4062](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/a/8ab5d2a7c392fbba20b1e7a01804cde8ff048d9c.jpeg)

Where is the matter ? I can’t found. Can someone help me?

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<div class="post-metadata">

**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [June 15, 2023, 6:23pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/679 "2023-06-15T18:23:56Z")

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> [Homey Mobile App Changelog](https://homey.app/en-us/wiki/homey-mobile-app-changelog/):
> 
> ## v7.1.0
> 
> - Added support for Matter on Homey Pro (Early 2023), note that your device should also be on iOS 16.5+ or Android 8+ with the latest Play Services and **that Homey Pro should be updated to at least firmware v10.0.0-rc114.**

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<div class="post-metadata">

**Author:** ![Guray\_Kircuvaloglu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guray_kircuvaloglu/32/79277_2.png) [@Guray\_Kircuvaloglu](https://community.homey.app/u/Guray_Kircuvaloglu)\
**Post date:** [June 15, 2023, 6:50pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/680 "2023-06-15T18:50:17Z")

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i have v10.0.0-rc.110 and how can I update firmware v10.0.0-rc114 ? because when I check, homey say is “no update”. my homey app on iOS is v7.1.0.

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 15, 2023, 6:55pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/681 "2023-06-15T18:55:36Z")

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> [@Guray\_Kircuvaloglu](#):
>
> how can I update firmware v10.0.0-rc114

You must enable experimental updates on [Homey Developer Tools](https://tools.developer.homey.app/tools/settings)

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<div class="post-metadata">

**Author:** ![Guray\_Kircuvaloglu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guray_kircuvaloglu/32/79277_2.png) [@Guray\_Kircuvaloglu](https://community.homey.app/u/Guray_Kircuvaloglu)\
**Post date:** [June 15, 2023, 7:25pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/683 "2023-06-15T19:25:39Z")

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thank you very much

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