# The new Homey Pro — Ask Me Anything

**URL:** <https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378>\
**Category:** Official Announcements\
**Tags:** homey-pro, homey-pro-2023\
**Created:** [October 13, 2022, 12:11pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378 "2022-10-13T12:11:06Z")\
**Posts on this page:** 20\
**Page:** 31

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [May 17, 2023, 2:33pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/643 "2023-05-17T14:33:01Z")

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@JPe4619 no not remove.  
Homey Pro (early 2023) will show a button when you open the device to **repair** it, that will also fix all flows etc. I guess it is more like a replace function, but they call it repair.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 17, 2023, 2:44pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/644 "2023-05-17T14:44:28Z")

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From januari blog:

 ![Screenshot_20230517-163716_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/2/52f7d49f0d2f8679ae8a313a6c756dcb50adde77.jpeg)

Start-of-April blog:

 ![Screenshot_20230517-164118_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/0/a094e6b29e87d50889ae0e2c526e69b0cc98d304.jpeg)  
No zigbee mentioned here, but it still needs re-pairing if I’m correct.

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**Author:** ![Matthieu\_Moreau](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthieu_moreau/32/57526_2.png) [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Post date:** [May 17, 2023, 2:51pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/645 "2023-05-17T14:51:54Z")

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so we have to redo the flows

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [May 17, 2023, 3:04pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/646 "2023-05-17T15:04:28Z")

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My info was wrong, do as Caseda and Peter said, don’t think you have to redo your flows

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**Author:** ![Glenn\_Seegers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_seegers/32/8353_2.png) [@Glenn\_Seegers](https://community.homey.app/u/Glenn_Seegers)\
**Post date:** [May 17, 2023, 3:04pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/647 "2023-05-17T15:04:28Z")

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Nope, you only have to re-pair your device

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**Author:** ![Matthieu\_Moreau](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthieu_moreau/32/57526_2.png) [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Post date:** [May 17, 2023, 4:00pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/648 "2023-05-17T16:00:54Z")

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that’s to say ?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 17, 2023, 6:07pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/649 "2023-05-17T18:07:48Z")

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![Screenshot_20230517-200724_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/6/e65618257cb75fcffd398c833fb103bc44b1f6bb.jpeg)

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**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\
**Post date:** [May 19, 2023, 12:49pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/650 "2023-05-19T12:49:36Z")

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Anyone already noticed that after migration by every device the “flows” tab empty is? So, I cannot see anymore in which flows the device is used.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 19, 2023, 1:26pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/651 "2023-05-19T13:26:38Z")

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Yep, reported as well but if you can submit report to Athom, would be great.  
We complained about that on SLACK only…

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**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\
**Post date:** [May 20, 2023, 10:15am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/652 "2023-05-20T10:15:38Z")

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I filed a report/bug using the reporting system in the new app

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**Author:** ![Kraineff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kraineff/32/47228_2.png) [@Kraineff](https://community.homey.app/u/Kraineff)\
**Post date:** [May 23, 2023, 7:03am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/653 "2023-05-23T07:03:36Z")

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Hello! I just received my Homey Pro 2023 and ZWave region is locked in app, I can not change it to EU as I made on my old Homey Pro!

Left (Old Homey), Right (New Homey)

 ![photo_2023-05-23 12.03.05](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/7/976032088bd695291855ff533a70c1b45bf42317.jpeg) ![photo_2023-05-23 12.03.08](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7cc1e98ae7af13cac8552abb2d6426be4d3cdf34.jpeg)

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**Author:** ![Kraineff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kraineff/32/47228_2.png) [@Kraineff](https://community.homey.app/u/Kraineff)\
**Post date:** [May 23, 2023, 8:51am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/654 "2023-05-23T08:51:33Z")

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Found a way to bypass this, Turn Off Geolocation for Homey App, change in app geolocation to France for example, and set English, then restart Homey and ZWave Software Region will be EU, then I added all my EU devices and revert all settings and geolocation to my current. Now all works!

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**Author:** ![Matthieu\_Moreau](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthieu_moreau/32/57526_2.png) [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\
**Post date:** [May 26, 2023, 8:16am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/655 "2023-05-26T08:16:19Z")

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Good morning @Peter_Kawa ,

and how to do that?

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [May 26, 2023, 8:21am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/656 "2023-05-26T08:21:41Z")

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Share a new security key? By repairing the Zigbee device, see post [#643](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/643).

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**Author:** ![Tinge76](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tinge76/32/25010_2.png) [@Tinge76](https://community.homey.app/u/Tinge76)\
**Post date:** [June 4, 2023, 9:39pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/657 "2023-06-04T21:39:50Z")

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Are there OTA options on Zigbee and Zwave? In case, hove does it work?  
In case not, will this be implemented i near future (hopefully)?

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [June 5, 2023, 10:09am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/658 "2023-06-05T10:09:25Z")

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In the YouTube video “The New Homey Pro - Ask Me Anything” ([Link](https://www.youtube.com/live/y60nM-D47F0?feature=share&t=1303)) these questions were answered. Afaik this is still the current status. So I guess nothing in that direction will be realized in the near future.

But with an Aeotec Z-Stick Gen5 (+), the Aeotec App and a PC you’re able to do firmware updates of Z-Wave devices without excluding them from Homey. At least that’s how I understood it.

For more information, please visit the following website:  
– [Z-Stick Gen 5 (+) as Secondary Controller in Homey](https://aeotec.freshdesk.com/support/solutions/articles/6000263528-z-stick-gen-5-as-secondary-controller-in-homey)

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**Author:** ![GeirL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geirl/32/70689_2.png) [@GeirL](https://community.homey.app/u/GeirL)\
**Post date:** [June 5, 2023, 6:18pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/659 "2023-06-05T18:18:03Z")

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Hi! GOT my new Pro 2023 today. Updated it to rc110. However I get the “zigbee is busy” whenever I try to do something with zigbee (pair, repair, check network in dev tools +++).  
Any hints to get zigbee in a working state?

 ![IMG_3138](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/0/0013728d585224b183f9b1d1aa7be26c95e5ce8b.jpeg)

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**Author:** ![Arjan-21](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjan-21/32/27181_2.png) [@Arjan-21](https://community.homey.app/u/Arjan-21)\
**Post date:** [June 5, 2023, 6:21pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/660 "2023-06-05T18:21:05Z")

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I had the same bug. But updating to rc110 fixed it for me.

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**Author:** ![GeirL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geirl/32/70689_2.png) [@GeirL](https://community.homey.app/u/GeirL)\
**Post date:** [June 5, 2023, 6:32pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/661 "2023-06-05T18:32:53Z")

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I was hoping it would be fixed for me too. Also tried restarting, but same issue.

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 5, 2023, 8:09pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/662 "2023-06-05T20:09:51Z")

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PTP ? I have Zigbee working for me but it’s kind of unreliable …did you restore already from HP19 or starting from scratch? …you can always try backup, Gomwy reset, restore back.

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