# The new Homey Pro — Ask Me Anything

**URL:** <https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378>\
**Category:** Official Announcements\
**Tags:** homey-pro, homey-pro-2023\
**Created:** [October 13, 2022, 12:11pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378 "2022-10-13T12:11:06Z")\
**Posts on this page:** 20\
**Page:** 19

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**Author:** ![Tobias\_Iversen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobias_iversen/32/61177_2.png) [@Tobias\_Iversen](https://community.homey.app/u/Tobias_Iversen)\
**Post date:** [February 10, 2023, 6:56pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/395 "2023-02-10T18:56:29Z")

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From the blog:

“As it stands, we hope to ship the first 100 units to developers mid-January. Then, about until order #61891, we hope to ship in the first half of February.”

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**Author:** ![anon78407409](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@anon78407409](https://community.homey.app/u/anon78407409)\
**Post date:** [February 10, 2023, 8:35pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/397 "2023-02-10T20:35:32Z")

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Ooh. My orders are both at early 51k.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 10, 2023, 10:53pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/398 "2023-02-10T22:53:06Z")

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> [@mroek](#):
>
> it seems likely that to migrate to the new Homey Pro, one will have to re-pair all Zigbee devices.

It’s not they’re wanting to leave it like that:

 ![Screenshot from 2023-02-10 23-52-20](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/4752e342f5c3a3751c229214684917dc60a3320a.png)

[Source](https://homey.app/en-us/blog/january-development-blog-homey-pro-early-2023/)

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**Author:** ![mroek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mroek/32/38044_2.png) [@mroek](https://community.homey.app/u/mroek)\
**Post date:** [February 10, 2023, 11:20pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/399 "2023-02-10T23:20:30Z")

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No, but from the sound of it it would seem that it is a really long shot that they will get this working. It would be very welcome if they could, though.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 10, 2023, 11:59pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/400 "2023-02-10T23:59:45Z")

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I assume it isn’t in place when the first batches gets shipped, so it is a bit of a choice: Just wait, or let your ‘classic’ Homey do the zigbee for the time being, or crawl through your house with a screwdriver during a ‘re-pair’ weekend ;-).  
And yes, maybe it turns out to be not doable, or way too much work (=cost).

But, don’t underestimate the community developers, maybe someone comes up with a tool or script at some point.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 11, 2023, 6:55am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/401 "2023-02-11T06:55:07Z")

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> [@Peter\_Kawa](#):
>
> But, don’t underestimate the community developers, maybe someone comes up with a tool or script at some point.

Apps don’t have access to that part of the core (and from how I understand the Zigbee protocol, it’s impossible to push a new network key without having to re-pair a device; even more scrutinised and popular Zigbee implementations like Zigbee2MQTT [don’t offer such an upgrade path](https://www.zigbee2mqtt.io/guide/faq/#requires-repairing)).

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**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\
**Post date:** [February 11, 2023, 10:32am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/403 "2023-02-11T10:32:18Z")

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Let’s keep the language english in the thread.

Homey Bridge is just an (set of) antenna, so your question is wrong.  
Homey (Cloud) has no virtual devices (not build in, and no apps).  
Homey Pro (any version) has some limited build in (experimental), and 2 apps that give more options.

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**Author:** ![anon78407409](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@anon78407409](https://community.homey.app/u/anon78407409)\
**Post date:** [February 11, 2023, 12:52pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/404 "2023-02-11T12:52:44Z")

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I’ve reset every device, one by one, and gone through all of the different automations I want. My old Homey was then sold, and all the devices are ready to be included again.  
I believe setting up everything from scratch (although tedious) is the best way to secure a good setup.

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**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\
**Post date:** [February 11, 2023, 9:15pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/405 "2023-02-11T21:15:04Z")

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Anyone know if the Homey2023 handles Zigbee rerouting/re-meshing better than previous, where re-routing never occured (as far as I understand).  
If a router device is removed/lost, will all devices routing throu that one try a different route, like Z-Wave devices do?

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [February 12, 2023, 6:14am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/406 "2023-02-12T06:14:50Z")

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> [@Anders\_Gregow](#):
>
> where re-routing never occured

Actually it does, just eg. developer interface shows ? instead of new route (for me) but the sensor still works.  
Always prefer in such case re-pairing without removal however. Homey 2023 use new Zigbee chip, so I would be happy to read about experience as well, as I do have currently 78 ZigBee devices.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 12, 2023, 7:08am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/407 "2023-02-12T07:08:29Z")

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> [@Anders\_Gregow](#):
>
> Anyone know if the Homey2023 handles Zigbee rerouting/re-meshing better than previous, where re-routing never occured (as far as I understand).  
> If a router device is removed/lost, will all devices routing throu that one try a different route, like Z-Wave devices do?

Rerouting is something devices do, not the controller. Some devices, notably Aqara, don’t reroute. That’s not something the new Homey Pro can fix.

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [February 12, 2023, 4:17pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/408 "2023-02-12T16:17:28Z")

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> [@robertklep](#):
>
> Some devices, notably Aqara, don’t reroute.

I want to add Aqara _contact_ sensors never changed their route at my Pro 2019

But, Aqara temperature and PIR sensors did reroute.  
Hence the ‘randomly stop to respond’ issue, when they start using a ‘not compatible’ zigbee router.

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 12, 2023, 4:41pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/409 "2023-02-12T16:41:48Z")

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I think temperature and PIR sensors do reroute for me as well, but only after quite some time (hours).

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**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\
**Post date:** [February 15, 2023, 9:02am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/410 "2023-02-15T09:02:45Z")

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I have an order number in the 50.000s

I hope I will receive it in this first batch then, I saw this statement on linkedin:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/6/86bce0a06a2a308ebb29d50adadba6be66911122.jpeg)

No clue how long it takes to get more Raspberry modules

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<div class="post-metadata">

**Author:** ![arovik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arovik/32/35065_2.png) [@arovik](https://community.homey.app/u/arovik)\
**Post date:** [February 15, 2023, 10:55am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/411 "2023-02-15T10:55:16Z")

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Can you translate it for us?

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<div class="post-metadata">

**Author:** ![KvM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kvm/32/6707_2.png) [@KvM](https://community.homey.app/u/KvM)\
**Post date:** [February 15, 2023, 10:58am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/412 "2023-02-15T10:58:41Z")

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It translates to:  
“We are upscaling the production and the first thousands (!) pre-orders will be shipped around end of the month. Following that, we will deliver as soon as Raspberry Pi can deliver us CM4 modules.”

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<div class="post-metadata">

**Author:** ![Tobias\_Iversen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobias_iversen/32/61177_2.png) [@Tobias\_Iversen](https://community.homey.app/u/Tobias_Iversen)\
**Post date:** [February 16, 2023, 6:25pm UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/413 "2023-02-16T18:25:49Z")

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Im sooooo excited! My first Homey Pro.

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<div class="post-metadata">

**Author:** ![Edwin\_Biemond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_biemond/32/72686_2.png) [@Edwin\_Biemond](https://community.homey.app/u/Edwin_Biemond)\
**Post date:** [February 17, 2023, 10:25am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/414 "2023-02-17T10:25:50Z")

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tuya zigbee smart socket was a bit challenging but the same on current homey pro I guess, forgot I had to install the test version of the app and don’t remove a few zigbee devices at the same time, it will confuse the joining. only 1 at the time , remove and add 1 to the new homey.

also had to do this from the web app, mobile apps did not work for me

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<div class="post-metadata">

**Author:** ![Idus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/idus/32/14105_2.png) [@Idus](https://community.homey.app/u/Idus)\
**Post date:** [February 18, 2023, 6:48am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/415 "2023-02-18T06:48:56Z")

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I asked about the new Zigbee-chip for the Homey (early 2023) last December since I “hit the roof” on Zigbee-devices around 20-ish. I got the reply:

> _"The current Zigbee chip on your Homey Pro can handle only a limited amount and we advise to use not more than 30-40 devices, depending on the setup of your network._  
> _The upgraded Zigbee chip can handle much more devices. We haven’t set a number yet on the amount of Zigbee devices you can add to your Homey Pro (Early 2023) because it also depends on the way you’ve build your Zigbee network, but we estimate this will be around 200 Zigbee devices."_

So I guess it should be better in handling the routing better than previous.

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [February 18, 2023, 6:51am UTC](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378/416 "2023-02-18T06:51:33Z")

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> [@Idus](#):
>
> So I guess it should be better in handling the routing better than previous.

Routing is mostly handled by the devices themselves, not the controller. If the spread of your devices isn’t good, or you have devices that don’t play well with each other, the new Homey will not be able to solve that.

[Previous page](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378.md?page=18)

[Next page](https://community.homey.app/t/the-new-homey-pro-ask-me-anything/70378.md?page=20)
