# The new Device Update function not working very well **URL:** https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746 **Category:** Questions & Help **Created:** [June 4, 2026, 9:29am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746 "2026-06-04T09:29:50Z") **Posts on this page:** 15 **Page:** 1
### Author: ![Lacobo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lacobo/32/154741_2.png) [@Lacobo](https://community.homey.app/u/Lacobo) #### Post date: [June 4, 2026, 9:29am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/1 "2026-06-04T09:29:50Z")
The new Device Updates function has not been able to update even one device šŸ™ƒ : ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a9869f3b9912abf3475bdf316ba0d7c28454e2d0.png) Was anyone more successful? ---
### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa) #### Post date: [June 4, 2026, 10:36am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/2 "2026-06-04T10:36:13Z")
Itā€™s still in beta. This might help though: For battery operated devices, first wake up the device by pressing the pair button briefly, then start the update process Ć”nd keep pressing the pair button briefly every other second, to keep the device awake ---
### Author: ![Lacobo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lacobo/32/154741_2.png) [@Lacobo](https://community.homey.app/u/Lacobo) #### Post date: [June 4, 2026, 10:56am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/3 "2026-06-04T10:56:30Z")
Thanks Peter! Iā€™ll try that tonight. ---
### Author: ![Lacobo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lacobo/32/154741_2.png) [@Lacobo](https://community.homey.app/u/Lacobo) #### Post date: [June 12, 2026, 4:47pm UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/4 "2026-06-12T16:47:48Z")
The button-trick didnā€™t do it. Itā€™s a matter (pun intended) of repeating the update until the unitā€™s update-percentage gets to 100% and reboots. ---
### Author: ![Frank\_Petersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_petersen/32/79177_2.png) [@Frank\_Petersen](https://community.homey.app/u/Frank_Petersen) #### Post date: [July 1, 2026, 7:27am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/5 "2026-07-01T07:27:40Z")
i have almost 100 devices of different kinds, i have never seen one update, yet! šŸ«Ŗ Mine i completely empty ---
### Author: ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa) #### Post date: [July 1, 2026, 10:43am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/6 "2026-07-01T10:43:23Z")
So another ā€œit doesnā€™t workā€ post without any detail šŸ«£ Just an idea: When you list the devices + fw version, it might help Athom, you and other users to extend the nĀŗ of supported devicesā€¦ Note: not each and every device can be supported, it depends on the manufacturers & firmware availability. ---
### Author: ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven) #### Post date: [July 1, 2026, 10:54am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/7 "2026-07-01T10:54:55Z")
Which protocol? Only Zigbee and Z-Wave are supported, but only very few apps. WiFi devices can just be updated in the manufacturer app, same for hub-connected devices, so they donā€™t show in Homey ---
### Author: ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech) #### Post date: [July 1, 2026, 11:00am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/8 "2026-07-01T11:00:50Z")
> [@smarthomesven](#): > > Only Zigbee and Z-Wave are supported, but only very few apps. And Matter devices. I believe that most reports here on the forum of users that have actually got the option to update the firmware, relate to Matter devices. ---
### Author: ![deejayreissue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/deejayreissue/32/81912_2.png) [@deejayreissue](https://community.homey.app/u/deejayreissue) #### Post date: [July 1, 2026, 9:52pm UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/9 "2026-07-01T21:52:24Z")
Why does the app say thereā€™s an update if the device isnā€™t supported for this feature yet? > [@Peter\_Kawa](#): > > So another ā€œit doesnā€™t workā€ post without any detail šŸ«£ > > Just an idea: When you list the devices + fw version, it might help Athom, you and other users to extend the nĀŗ of supported devicesā€¦ > > Note: not each and every device can be supported, it depends on the manufacturers & firmware availability. ---
### Author: ![JMDPC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jmdpc/32/121098_2.png) [@JMDPC](https://community.homey.app/u/JMDPC) #### Post date: [July 2, 2026, 12:45am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/10 "2026-07-02T00:45:10Z")
My Aqara FP300ā€™s running on matter over thread updated a couple of days ago ---
### Author: ![Frank\_Petersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_petersen/32/79177_2.png) [@Frank\_Petersen](https://community.homey.app/u/Frank_Petersen) #### Post date: [July 25, 2026, 8:09am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/11 "2026-07-25T08:09:07Z")
Hi . This week i started to get all the updates for the Sonoff devices, temp sensors and termostats. And when it updates the device it takes hours, the temp sensors was drained of battery power, during the update. so i had to change all the batteries afterwards. They start out with 3 out of 4 (prox. 70-75%) on battery power indikators. ---
### Author: ![tozerj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tozerj/32/121229_2.png) [@tozerj](https://community.homey.app/u/tozerj) #### Post date: [July 29, 2026, 5:01pm UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/12 "2026-07-29T17:01:20Z")
Iā€™ve used the firmware update feature several times. It has worked well for Third Reality devices, both main and battery powered, with an ocassional failure that can be resolved by a second attempt. It has also worked for Sonoff devices. If itā€™s battery powered, I trigger the update and then check a few hours later. It will install the update when itā€™s ready to install it, and that might be an hour later. Attempting to wake it up, seems more likely to cause an update failure. And, I have tried to update my numerous Zooz devices without any success. It will start the update process and fail everytime, sometimes at less than 100% and sometimes after reaching 100% but it always fails. ---
### Author: ![Frank\_Petersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_petersen/32/79177_2.png) [@Frank\_Petersen](https://community.homey.app/u/Frank_Petersen) #### Post date: [August 23, 2026, 9:29am UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/13 "2026-08-23T09:29:39Z")
Hi All. i have tryed to update my IKEA devices after last IKEA update. I tryed to push button in Ā½ an hour but no change. Now iā€™m on the 12 hour without any change. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/8/d80ea9e7c6acdedc9a993128b7050683dfc5cf21.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/0/d093b4dca3e118a768de238e2e8e794890529c66.jpeg) ---
### Author: ![Lacobo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lacobo/32/154741_2.png) [@Lacobo](https://community.homey.app/u/Lacobo) #### Post date: [August 23, 2026, 6:06pm UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/14 "2026-08-23T18:06:35Z")
My Ikea Zigbee buttons and lamps are updating fine. The updates are more stable than the Matter updates. ---
### Author: ![Frank\_Petersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_petersen/32/79177_2.png) [@Frank\_Petersen](https://community.homey.app/u/Frank_Petersen) #### Post date: [August 28, 2026, 2:16pm UTC](https://community.homey.app/t/the-new-device-update-function-not-working-very-well/155746/15 "2026-08-28T14:16:07Z")
My ikea devices are not updating evn if i push buttons for +15 min. All of them are failing updates!