# The main zone is still active

**URL:** <https://community.homey.app/t/the-main-zone-is-still-active/67914>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [August 25, 2022, 7:45pm UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914 "2022-08-25T19:45:25Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 25, 2022, 7:45pm UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/1 "2022-08-25T19:45:25Z")

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Hi, I have Homey Bridge and I have a problem.

I have inactive zone status in all rooms, and the main zone shows active all the time.

The problem is that because of this I can’t get the flow “when I strafe inactive since …”

any ideas?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 25, 2022, 10:06pm UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/2 "2022-08-25T22:06:55Z")

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Is there a motion sensor / door\_window sensor / cam etc. in Main Zone which keeps it’s alarm state active?  
B/c that would keep the zone active as well.

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 26, 2022, 4:34am UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/3 "2022-08-26T04:34:32Z")

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I am sending a screen from the whole house, see all rooms are not active except the main Home and I have no motion detectors, etc.

 ![Zrzut ekranu 2022-08-26 o 06.32.52](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/f/ef864a593315b42e714fc7af141ad89dc44c4c06.jpeg)

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 26, 2022, 12:26pm UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/4 "2022-08-26T12:26:55Z")

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Ah, are any other zones subzones of ‘Home’?  
Because zone ‘1. Salon’ for instance, is / was just active (Balcony window switch)  
If a subzone is active, the main zone is too.  
The cams activate your zones as well.

I don’t know why ‘Home’ is still active. Doesn’t it become inactive after x minutes?

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 26, 2022, 7:48pm UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/5 "2022-08-26T19:48:11Z")

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I have all sensors, except for the three excluded from zone activity, these are motion sensors.

I have nothing more from the devices and the zone, as it was active, is so and it does not want to turn off; (

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 26, 2022, 9:22pm UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/6 "2022-08-26T21:22:32Z")

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I think I found the culprit, in the developer settings I found information that my homey did not format to the factory settings and there were old z-wave devices, they probably pretend that something works …

The worst thing is that when I test, Homey shows that the connection is correct and I cannot click the Remove button; (

Any ideas?

 ![Zrzut ekranu 2022-08-26 o 23.17.00](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/6/86a7d0f228944187a73fb27bffb934a936847b07.png)

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 27, 2022, 5:44am UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/8 "2022-08-27T05:44:43Z")

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Are you sure Homey Bridge has this option, I don’t see it?

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 27, 2022, 7:09am UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/9 "2022-08-27T07:09:11Z")

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Removing all z-wave devices, then ghost devices and deleting the entire homey bridge account and setting up a new one to a new email address helped. complicated but it works

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 27, 2022, 11:04am UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/10 "2022-08-27T11:04:18Z")

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Glad it’s solved. I forgot you have a bridge 😁, the zwave hints are from a Homey Pro 🤪🤗

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**Author:** ![Damian](https://avatars.discourse-cdn.com/v4/letter/d/34f0e0/32.png) [@Damian](https://community.homey.app/u/Damian)\
**Post date:** [August 28, 2022, 6:55am UTC](https://community.homey.app/t/the-main-zone-is-still-active/67914/11 "2022-08-28T06:55:31Z")

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My joy did not last long, I have the same problem again; (
