# Temperature & Humidity sensor can't add to Home

**URL:** <https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923>\
**Category:** Questions & Help\
**Created:** [September 22, 2020, 9:10am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923 "2020-09-22T09:10:38Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 9:10am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/1 "2020-09-22T09:10:38Z")

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I can’t add Temperature and Humidity sensor Aqara. Homey says: “Could not find a Homey application for this device, it has been added as Basic Zigbee Device.”

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 22, 2020, 9:30am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/3 "2020-09-22T09:30:17Z")

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You know that you have to install apps for the devices?

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 9:43am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/4 "2020-09-22T09:43:33Z")

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Yes, of course, the application is installed and reinstalled after it didn’t work correctly

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 22, 2020, 10:18am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/5 "2020-09-22T10:18:50Z")

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Are you running the experimental v5 firmware?

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 22, 2020, 10:19am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/6 "2020-09-22T10:19:02Z")

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@RoyWissenburg give you already a hint.

Which Homey firmware do you have installed?  
Which Aqara & Xiaomi ZigBee App version do you have installed?

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 10:22am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/7 "2020-09-22T10:22:41Z")

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no, the initial one

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 10:24am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/8 "2020-09-22T10:24:19Z")

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Aqara & Xiaomi ZigBee v0.8.0

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 22, 2020, 10:30am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/9 "2020-09-22T10:30:31Z")

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First of all I would do a [PTP](https://community.homey.app/t/how-to-ptp/17304) and then try it again.  
When pairing, the sensor should be in a very short distance to homey (\< 10 cm).

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 10:35am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/10 "2020-09-22T10:35:01Z")

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OK, I’ll try PTP. For pairing I tried even to put the sensor on the top of Homey

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 10:58am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/11 "2020-09-22T10:58:45Z")

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PTP done, no change, still same result.

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 22, 2020, 11:12am UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/12 "2020-09-22T11:12:19Z")

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Have you already installed devices via the app?

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<div class="post-metadata">

**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [September 22, 2020, 1:33pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/13 "2020-09-22T13:33:02Z")

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@Peter_Molnar you have installed Homey v5 **experimental release** , while not all apps are updated yet to work on this version.

That is the reason while having installed this app, you get this error message.

In the app’s topic, as shared by @RoyWissenburg, you find the latest update on the progress to rewrite the app for Homey v5…

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<div class="post-metadata">

**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [September 22, 2020, 1:39pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/14 "2020-09-22T13:39:41Z")

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Really @Peter_Molnar? That makes me sad… 🙁

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 22, 2020, 1:47pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/15 "2020-09-22T13:47:21Z")

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> [@TedTolboom](#):
>
> you have installed Homey v5 **experimental release**

He’s saying [he’s not](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/7), though.

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<div class="post-metadata">

**Author:** ![TedTolboom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tedtolboom/32/12081_2.png) [@TedTolboom](https://community.homey.app/u/TedTolboom)\
**Post date:** [September 22, 2020, 2:00pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/16 "2020-09-22T14:00:02Z")

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If that is really not the case…

@Peter_Molnar can you please share a screenshot of the ID’s of the device once added as standard Zigbee device?

Shown in the devices settings \> Advanced Settings \> Zigbee device information

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 4:14pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/17 "2020-09-22T16:14:12Z")

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Don’t be sad, thanks anyway.👍

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 4:20pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/18 "2020-09-22T16:20:08Z")

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Attached

 ![DA789817-5B62-4D62-B4D7-849644FC335E.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/8/187884453c490aabd674a6b1fcc84e3a28d77df4.png)

 ![B100E61E-EFDE-47CF-971F-8CED3B4A4C8F.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/d/2db3800f7d6599dbde5e403895a3e0852146fc3f.png)

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 4:22pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/19 "2020-09-22T16:22:59Z")

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It’s v5.0.0-rc.26. Is it the experimental one ?

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<div class="post-metadata">

**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [September 22, 2020, 4:31pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/20 "2020-09-22T16:31:15Z")

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Uh yes.

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<div class="post-metadata">

**Author:** ![Peter\_Molnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_molnar/32/17275_2.png) [@Peter\_Molnar](https://community.homey.app/u/Peter_Molnar)\
**Post date:** [September 22, 2020, 4:34pm UTC](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923/21 "2020-09-22T16:34:13Z")

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So, thanks to find the reason. I’ll reinstall.

[Next page](https://community.homey.app/t/temperature-humidity-sensor-cant-add-to-home/34923.md?page=2)
