# Telldus z-wave mini socket, can´t get it to work

**URL:** <https://community.homey.app/t/telldus-z-wave-mini-socket-can-t-get-it-to-work/6588>\
**Category:** Devices\
**Created:** [January 10, 2019, 10:20am UTC](https://community.homey.app/t/telldus-z-wave-mini-socket-can-t-get-it-to-work/6588 "2019-01-10T10:20:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Henke89](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henke89/32/3840_2.png) [@Henke89](https://community.homey.app/u/Henke89)\
**Post date:** [January 10, 2019, 10:20am UTC](https://community.homey.app/t/telldus-z-wave-mini-socket-can-t-get-it-to-work/6588/1 "2019-01-10T10:20:20Z")

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Hi

Some days ago i bought the Telldus plug-in switch mini and simply can´t get it to work… I have done the following:

1.Downloaded Telldus app  
2. Added plug-in switch mini  
3. It finds the device and tries to add it but always fails on “Retreiving command class versions”

After that i can´t add it again since it´s already paired but doesn´t show as added device…  
Then i tried again by removing the pair and that works, but when I try to add it again the same thing happen.

I have tried rebooting the homey, reinstalled telldus app etc but can´t get it to be added.

Rgs Henrik

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<div class="post-metadata">

**Author:** ![Henke89](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henke89/32/3840_2.png) [@Henke89](https://community.homey.app/u/Henke89)\
**Post date:** [January 10, 2019, 11:58am UTC](https://community.homey.app/t/telldus-z-wave-mini-socket-can-t-get-it-to-work/6588/3 "2019-01-10T11:58:39Z")

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Thank you for the resonse.

Yes i removed it that way, but I haven´t reset the device according to its manual. I have only put it in pair mode again and tried to reAdd it. I will try to reset the device when I get home, I will update with the result.

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<div class="post-metadata">

**Author:** ![Henke89](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henke89/32/3840_2.png) [@Henke89](https://community.homey.app/u/Henke89)\
**Post date:** [January 10, 2019, 7:32pm UTC](https://community.homey.app/t/telldus-z-wave-mini-socket-can-t-get-it-to-work/6588/5 "2019-01-10T19:32:57Z")

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Tried to reset the mini plug-in switch then tried to pair it again, but same result. “Retreiving command class versions” then fails… Any other idea?

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<div class="post-metadata">

**Author:** ![Henke89](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henke89/32/3840_2.png) [@Henke89](https://community.homey.app/u/Henke89)\
**Post date:** [January 25, 2019, 9:36am UTC](https://community.homey.app/t/telldus-z-wave-mini-socket-can-t-get-it-to-work/6588/7 "2019-01-25T09:36:49Z")

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Hi

I had moved it closer and thought i was close enough to add the device, but moved even closer it so it was about 1 meter from homey and then everything went smooth. Thank you for the response.