# Tado flow trigger "turned on" every 15 min **URL:** \ **Category:** Apps\ **Tags:** tado\ **Created:** [November 21, 2024, 12:19am UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134 "2024-11-21T00:19:56Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 12:19am UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/1 "2024-11-21T00:19:56Z")
I have a flow that is triggered when the heating is turned on. This worked ok for years, but since I started using the heating this winter, the flow is triggered every 15 min. I contacted Athome (because it’s their app) but still haven’t heard from them. Is anyone else experiencing this issue? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 21, 2024, 1:33am UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/2 "2024-11-21T01:33:28Z")
I think without at least a screenshot of your flow no one can tell? 😉 Do you use the tado app, or tadoZones community app (just to make sure)? ---
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 2:47am UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/3 "2024-11-21T02:47:35Z")
![1000008722](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/a/ea5aa802133c375febe23f589528d494a5590975.jpeg) This flow runs every 15 min. It’s the"official" app by Athom ---
**Author:** ![Patrick\_Van\_Deursen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_van_deursen/32/56539_2.png) [@Patrick\_Van\_Deursen](https://community.homey.app/u/Patrick_Van_Deursen)\ **Post date:** [November 21, 2024, 12:24pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/4 "2024-11-21T12:24:41Z")
I just added a note in the advanced devices app, as I was also struggling with the if target temp changed. in my case it works sometimes, and slowly, but not always: > [@\[APP\]\[Pro\] Device Capabilities - Enhance the capabilities of devices](https://community.homey.app/t/app-pro-device-capabilities-enhance-the-capabilities-of-devices/43287/1841): > > Since a couple of days this flow has no longer been reliable: It does not fire off automatically, although the Tado Geo does, but the icon of the advanced device does not change (I checked with a notification behind the tado geo, and that I do receive. strangely enough if I start the tado manually, then the icon of the AD does change… ---
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 1:15pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/5 "2024-11-21T13:15:05Z")
I am pretty sure it’s an issue with the app. I made a new flow with the same trigger as shown above and with the only action to write to the timeline (notification) In the timeline exactly every 15 min. a message is written. When I restart the Tado app, that’s the starting point of the 15 min. cycle. ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [November 21, 2024, 1:29pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/6 "2024-11-21T13:29:57Z")
If you’r sure it is an App error, then contact Athom: ## Ondersteuning Heb je een probleem met deze app? Neem contact op met ons support team zodat we het probleem kunnen oplossen. [Ga naar Homey Support](https://support.homey.app/hc/en-us/requests/new) EDIT: you already did that, sorry ---
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 1:36pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/7 "2024-11-21T13:36:50Z")
Like said in my starting post, I reported the problem to Athom a while ago, but didn’t get a response. I was curious if other people where facing the same issue as I don’t want to uninstall and reinstall everything if it ain’t gonna fix the issue. ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [November 21, 2024, 1:50pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/8 "2024-11-21T13:50:29Z")
Is your thermostat working as a switching thermostat or as a modulating thermostat? Is this probably changed? ---
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 2:24pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/9 "2024-11-21T14:24:15Z")
It’s modulating. No changes since installation. ---
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 2:26pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/10 "2024-11-21T14:26:04Z")
Do you have a Tado (not X) system? ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [November 21, 2024, 2:48pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/11 "2024-11-21T14:48:25Z")
> [@CoonHouse](#): > > have a Tado (not X) Yes, I have a Tado(not X), but I don’t have the Tado App installed on my old 2016 Homey because small memory, I can see my Tado on Home Assistant. Sorry, I have no idea what the course of your problem is, maybe the length of the ON period gives an indication? There seems to be a new value been sent around every 15 min: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/b/5b7e3ee365d9a4d4fabb987e0a9e47c2e30bccb5.png) Maybe that’s the reason. ---
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 3:52pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/12 "2024-11-21T15:52:19Z")
Oke, that’s unfortunately. Would like to know if I am the only one experiencing this. Is that data from HA, or from Tado? In Homey the 15 min. cycle depends on the start of the Tado app. So when I restart the app at xx:21 it triggers at xx:36, xx:51, xx:06, etc. ![1000008726](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/f/8f7861d0eda2e3d6004d02cdc0e67461162f1e2f.jpeg) I will wait if someone with the Tado app can confirm/decline of this is an app issue, otherwise I guess I have to reinstall the app and recreate all my flows. Thanks for your input! ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [November 21, 2024, 5:20pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/13 "2024-11-21T17:20:03Z")
Try the tadoZones app, Wilco. It can run next to the Athom app, simultaneously; so no need to uninstall stuff when testing. Curious if it’s tado, or the Athom app. > [@CoonHouse](#): > > Is that data from HA Yes, that’s a HA graph. ---
**Author:** ![CoonHouse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/coonhouse/32/2764_2.png) [@CoonHouse](https://community.homey.app/u/CoonHouse)\ **Post date:** [November 21, 2024, 6:29pm UTC](https://community.homey.app/t/tado-flow-trigger-turned-on-every-15-min/121134/14 "2024-11-21T18:29:46Z")
Thanks, I will try. I did see that app but from the info page I noticed the “turned on” and “turned off” cards are not shown. So I thought it could not replace the “official” app. But good to know I can use both apps side by side.