# Tado app v1.4.2 error **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro\ **Created:** [April 12, 2025, 10:13pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550 "2025-04-12T22:13:14Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Dricus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dricus/32/16461_2.png) [@Dricus](https://community.homey.app/u/Dricus)\ **Post date:** [April 12, 2025, 10:13pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/1 "2025-04-12T22:13:14Z")
With the Tado app v1.4.2 keep getting the error “Token cannot be refreshed” for all my devices when a flow is triggered. The devices don’t give an error when I control them directly within Homey. Everything was working fine before the update. I repaired every device multiple times. Restarted Homey Pro 2019. Still the error persists. I can’t fix it. Anyone got ideas? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [April 12, 2025, 10:31pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/2 "2025-04-12T22:31:13Z")
By repairing one of the devices the problem was solved for this person: > [@Tado kann nicht gesteuert werden](https://community.homey.app/t/tado-kann-nicht-gesteuert-werden/134456): > > hat noch jemand von euch das Problem dass die Tado Thermostate aus Homey nicht gesteuert werden können seit dem App update 1.4.x? ich habe jetzt die Tado App version 1.4.2 Installiert. Die Fehler Meldung die erscheint wenn ich Thermostate steuern möchte ist: Token cannot be refreshed > [@Tado kann nicht gesteuert werden](https://community.homey.app/t/tado-kann-nicht-gesteuert-werden/134456/5): > > Geht auf einem der tado-Geräte auf “Einstellungen”, dann auf “Wartung”, dann auf “versuchen zu reparieren”. Außerdem kann ich die [tadoZones-App](https://community.homey.app/t/app-pro-tadozones-community-with-geofence-capacity/63740) sehr empfehlen. Sie kann einfach neben der tado-App (Athom) installiert werden, um Dinge auszuprobieren. Do you get a login prompt when you repair a tado device? ---
**Author:** ![Dricus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dricus/32/16461_2.png) [@Dricus](https://community.homey.app/u/Dricus)\ **Post date:** [April 12, 2025, 10:44pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/3 "2025-04-12T22:44:11Z")
Yes I do get a login page and I can login. According to Tado Homey is logged in. Repaired all devices multiple times. I can control them within Homey, but not thru a flow. ---
**Author:** ![Dricus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dricus/32/16461_2.png) [@Dricus](https://community.homey.app/u/Dricus)\ **Post date:** [April 13, 2025, 10:27am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/4 "2025-04-13T10:27:54Z")
Removed the app, fixed the flows… Works 2 times and the error is back ---
**Author:** ![Stijn\_Van\_Heeswijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stijn_van_heeswijk/32/73136_2.png) [@Stijn\_Van\_Heeswijk](https://community.homey.app/u/Stijn_Van_Heeswijk)\ **Post date:** [April 13, 2025, 5:30pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/6 "2025-04-13T17:30:36Z")
the same problem here! ---
**Author:** ![Dricus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dricus/32/16461_2.png) [@Dricus](https://community.homey.app/u/Dricus)\ **Post date:** [April 13, 2025, 5:53pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/7 "2025-04-13T17:53:03Z")
Now I am using Tado zones as a backup. So I have a redundant setup if the Tado app is F#-ed. ---
**Author:** ![Jesper\_Dalgaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jesper_dalgaard/32/121733_2.png) [@Jesper\_Dalgaard](https://community.homey.app/u/Jesper_Dalgaard)\ **Post date:** [April 14, 2025, 6:15am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/9 "2025-04-14T06:15:11Z")
Same problem here! ☹ ---
**Author:** ![toarni](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/toarni/32/120885_2.png) [@toarni](https://community.homey.app/u/toarni)\ **Post date:** [April 14, 2025, 6:40am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/10 "2025-04-14T06:40:22Z")
Same problem here with the new 1.4.x. Access token is working but refresh token isn’t. So have to repair a tado device nearly every time. ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [April 14, 2025, 6:55am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/11 "2025-04-14T06:55:06Z")
Thanks for the feedback everyone, we’ll have a look at it ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [April 14, 2025, 1:12pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/12 "2025-04-14T13:12:33Z")
Issue should be fixed with the latest [test build](https://homey.app/a/com.tado2/test/)! Let me know 🙌 ---
**Author:** ![Dricus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dricus/32/16461_2.png) [@Dricus](https://community.homey.app/u/Dricus)\ **Post date:** [April 14, 2025, 5:10pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/13 "2025-04-14T17:10:45Z")
Tried the 1.4.3 test build. The errors are gone. Tested it as following: - changed the temperature of all radiator valves and thermostat individually - Ran a couple of cruciale flows that makes use of the Tado app Results are all good. ---
**Author:** ![Adrie\_Verdoes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrie_verdoes/32/123720_2.png) [@Adrie\_Verdoes](https://community.homey.app/u/Adrie_Verdoes)\ **Post date:** [April 14, 2025, 7:37pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/14 "2025-04-14T19:37:57Z")
Still the same issue here, also with v1.4.3 test build. This issue occurs since 11 March. ---
**Author:** ![Dricus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dricus/32/16461_2.png) [@Dricus](https://community.homey.app/u/Dricus)\ **Post date:** [April 14, 2025, 8:00pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/15 "2025-04-14T20:00:40Z")
I re-tested the experimental version and it still works for me. Does it show experimental on the app page? I had to install it twice before it got installed. ![1000026503](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/0/101895c0f0c141fab9b7bc1ea445a9aa5b8f6800.jpeg) ---
**Author:** ![Sander\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sander_h/32/121141_2.png) [@Sander\_H](https://community.homey.app/u/Sander_H)\ **Post date:** [April 14, 2025, 10:36pm UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/16 "2025-04-14T22:36:42Z")
I had the same problem but… After you have connect again to the Tado server you can add and mod your Tado system again. Go to an Tado device in homey, and press repair. Login into Tado and after that you can add. ---
**Author:** ![Jesper\_Dalgaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jesper_dalgaard/32/121733_2.png) [@Jesper\_Dalgaard](https://community.homey.app/u/Jesper_Dalgaard)\ **Post date:** [April 15, 2025, 6:49am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/17 "2025-04-15T06:49:46Z")
Works for me, thanks 🙂 ---
**Author:** ![Piewhi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/piewhi/32/176781_2.png) [@Piewhi](https://community.homey.app/u/Piewhi)\ **Post date:** [April 15, 2025, 7:56am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/18 "2025-04-15T07:56:58Z")
After 10 minutes, the token is no longer available and you have to reconnect, or am I missing something? ---
**Author:** ![Dricus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dricus/32/16461_2.png) [@Dricus](https://community.homey.app/u/Dricus)\ **Post date:** [April 15, 2025, 8:16am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/19 "2025-04-15T08:16:30Z")
Does it show experimental if you check the app? Did you repair all devices? ---
**Author:** ![Piewhi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/piewhi/32/176781_2.png) [@Piewhi](https://community.homey.app/u/Piewhi)\ **Post date:** [April 15, 2025, 8:33am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/20 "2025-04-15T08:33:13Z")
Yes, I repaired all devices. The experimental version is not available (Homey Pro 2023) **Found it, I had forgotten to add /test to the App Store URL** ---
**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\ **Post date:** [April 15, 2025, 8:43am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/21 "2025-04-15T08:43:59Z")
If people are still experiencing this issue even with the [experimental version](https://homey.app/nl-nl/app/com.tado2/tado%C2%B0/test/), feel free to send me a DM with your email address. I’ll connect you with our development team so they can take a closer look! ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [April 15, 2025, 9:28am UTC](https://community.homey.app/t/tado-app-v1-4-2-error/134550/22 "2025-04-15T09:28:21Z")
Just for your information on installing test versions: > [@Rainsensor solar Tuya zigbee, did anyone try this?](https://community.homey.app/t/rainsensor-solar-tuya-zigbee-did-anyone-try-this/120477/10): > > Or, you just click the test button to switch from the live version’s app page to the test version’s grinning. [Next page](https://community.homey.app/t/tado-app-v1-4-2-error/134550.md?page=2)