# TADO app stops working

**URL:** <https://community.homey.app/t/tado-app-stops-working/45126>\
**Category:** Questions & Help\
**Tags:** app\
**Created:** [March 23, 2021, 9:55am UTC](https://community.homey.app/t/tado-app-stops-working/45126 "2021-03-23T09:55:10Z")\
**Posts on this page:** 15\
**Page:** 3

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**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\
**Post date:** [April 9, 2021, 7:45am UTC](https://community.homey.app/t/tado-app-stops-working/45126/42 "2021-04-09T07:45:30Z")

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The language is different 🙂

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/4/a4e3030c95b0e7b202e4e79ac727da8c663a1e93.png)

I’m missing your last 3 items: (but I have no Solar device )  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/02ecc15880e739b6ac37aa200cafa89850e6eea1.png)

Edit: These 3 items are under a different Tab, called House !!

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/1/e1a29ca3a97e67430941a2a8468d07b3eaa8d17b.png)

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [April 9, 2021, 3:26pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/43 "2021-04-09T15:26:37Z")

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Hmm, they seem to be the old ones, and House is not available in the new version so everything is under thermostat.  
I think if you remove the devices and re-add them then you will be in the same position as me.

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**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [April 9, 2021, 3:35pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/44 "2021-04-09T15:35:40Z")

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Any one having the same as me with v3.1.3: that on newly added zones the set mode card isn’t doing anything? I try to turn the zone off, but nothing happens. Also, used to be I could choose between “off till I change it” and “off till next smart schedule”. Don’t know how to do that anymore.

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**Author:** ![M\_a\_r\_c\_o](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_a_r_c_o/32/146_2.png) [@M\_a\_r\_c\_o](https://community.homey.app/u/M_a_r_c_o)\
**Post date:** [April 25, 2021, 6:02pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/45 "2021-04-25T18:02:08Z")

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Thats the test version, I still use the 3.0.10 version currently on Homey version 6.0 without problems.

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [April 25, 2021, 7:06pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/46 "2021-04-25T19:06:23Z")

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I am still on v3.0.10 on Homey v6 too. There are just to many flow cards lacking in the new testversion (v3.1.4 currently). Had contact with Athom about it and they admit there are problems with the new Tado app.  
I won’t update before the version where I can select the Smart Schedule again…

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**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [April 25, 2021, 7:30pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/47 "2021-04-25T19:30:49Z")

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> [@Henk\_Renting](#):
>
> I won’t update before the version where I can select the Smart Schedule again…

It is possible to do that in the new version with the Set Mode - Program card.

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**Author:** ![M\_a\_r\_c\_o](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_a_r_c_o/32/146_2.png) [@M\_a\_r\_c\_o](https://community.homey.app/u/M_a_r_c_o)\
**Post date:** [April 25, 2021, 7:48pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/48 "2021-04-25T19:48:05Z")

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I did try the test version also and have send advise to Athom, also about a migration/conversion support to new tado app. They did listen and have programmed already improvements.

Still missing one IF flow card to know which mode is active (smart/manual/…)

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [April 25, 2021, 8:06pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/49 "2021-04-25T20:06:05Z")

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> [@Adrian\_Rockall](#):
>
> It is possible to do that in the new version with the Set Mode - Program card.

You can very well be right. Sorry, my post needed a bit more clearification.  
There’s a problem with updating the app, as Athom has told me.  
Updating to the new testapp gives me only these 4 THEN flowcards:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb69a1b75eaf9179ca3ae5e613878ad8ee9762d8.jpeg)

Athom advised me to completely delete the Tado app and re-install it and adding the Tado devices after. That would give me all the flowcards back. That would (in my opinion and case) mean too much reconfiguration.  
The other option is to wait for another testversion on which, as they said, Athom is working.

So I decided for the latter, as there is no functionality which I am missing right now.

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**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [May 2, 2021, 4:24pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/50 "2021-05-02T16:24:05Z")

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Athom added addCapability and removeCapability methods to the driver, so tey should me able to convert the old zones to the new situation. I really hope they will before it goes live, because this way it is definitely not backward compatible and fixing all flows will be a lot of work.

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**Author:** ![CreativeDigital](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/creativedigital/32/3882_2.png) [@CreativeDigital](https://community.homey.app/u/CreativeDigital)\
**Post date:** [November 17, 2021, 10:35pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/51 "2021-11-17T22:35:16Z")

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Thank you so much much posting, took me 2 evenings of searching to find it. My Homey is V1 and turns out the Tado app doesn’t work with V1! not sure what’s going on there!.  
Anyway this works works fine so far for me and has finally brought Tado back into Homey again. Very pleased thank you. 🙂

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 18, 2021, 7:16am UTC](https://community.homey.app/t/tado-app-stops-working/45126/52 "2021-11-18T07:16:32Z")

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> [@CreativeDigital](#):
>
> My Homey is V1

What is that, _V1_?

> **[Homey Pro (2016—2019) Changelog](https://homey.app/en-us/wiki/homey-pro-2016-2019-changelog/)**

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<div class="post-metadata">

**Author:** ![CreativeDigital](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/creativedigital/32/3882_2.png) [@CreativeDigital](https://community.homey.app/u/CreativeDigital)\
**Post date:** [November 18, 2021, 8:46am UTC](https://community.homey.app/t/tado-app-stops-working/45126/53 "2021-11-18T08:46:16Z")

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Sorry i meant V1 as in not Homey pro.

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<div class="post-metadata">

**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\
**Post date:** [November 18, 2021, 9:35am UTC](https://community.homey.app/t/tado-app-stops-working/45126/54 "2021-11-18T09:35:13Z")

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> [@CreativeDigital](#):
>
> Sorry

Well don’t be sorry. It’s very confusing anyway!

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<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [November 18, 2021, 9:55am UTC](https://community.homey.app/t/tado-app-stops-working/45126/55 "2021-11-18T09:55:54Z")

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> [@CreativeDigital](#):
>
> i meant V1 as in not Homey pro.

Ah. I didn’t hear of this type before 😉  
Here’s also someone with a V1 and Tado works on it

> [@Homey werkt helemaal niet meer!](https://community.homey.app/t/homey-werkt-helemaal-niet-meer/55011):
>
> Sinds drie dagen werkt mijn Homey (V1) niet meer. Kan de Homey niet bereiken (offline) en om de vijf minuten kleurt de verlichting rood en dan weer oranje. Geen enkele flow wordt nog uitgevoerd. Problemen begonnen al een week eerder toen opeens de flows met HUE en TADO niet meer werkten. Mogelijk veroorzaakt door nieuwste firmware? Zelf heb ik in de afgelopen maanden niets gewijzigd. Wifi password, account etc, allemaal nog hetzelfde. Heb de Homey al gereset en meerdere malen de stroom era…

_Spoiler alert: his V1 is a Homey pro/ball/kügel/sphere_

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<div class="post-metadata">

**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [November 8, 2025, 2:10pm UTC](https://community.homey.app/t/tado-app-stops-working/45126/56 "2025-11-08T14:10:11Z")

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Archived on November 8, 2025, 2:10pm UTC



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