# TADO app. ERROR 403 on flowcard "Set temperature" and manual change of temperature

**URL:** <https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541>\
**Category:** Apps\
**Tags:** app\
**Created:** [March 11, 2025, 10:00pm UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541 "2025-03-11T22:00:19Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Anders\_Lindgren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_lindgren/32/70910_2.png) [@Anders\_Lindgren](https://community.homey.app/u/Anders_Lindgren)\
**Post date:** [March 11, 2025, 10:00pm UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/1 "2025-03-11T22:00:19Z")

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Using TADO app in Homey for my “Smart air conditioning”. Today I discovered that TADO has changed the minimum allowed setpoint from 16 degrees to 10 degrees in thei own app on android and on the web.  
And now in my homey flow I get error 403-forbidden on the card “Set temperature”. I also get an error when manually changing temperature in Homey TADO app.  
I have reported this to Homey support. But I think if more people has same problem and report it to Athom, they might pick it upp quicker.

Update: Athom is now onboard and working on an final solution. As a temporary meassure try to repair app installation.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [March 11, 2025, 11:03pm UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/2 "2025-03-11T23:03:35Z")

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You can give the [tadoZones community app](https://community.homey.app/t/app-pro-tadozones-community-with-geofence-capacity/63740) a go. It can run next to Athom’s app, so no pain to test it.  
This app is way more extended, and support is way quicker.  
It also supports the new login procedure already.

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**Author:** ![Jorg\_Vreeswijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorg_vreeswijk/32/86499_2.png) [@Jorg\_Vreeswijk](https://community.homey.app/u/Jorg_Vreeswijk)\
**Post date:** [March 12, 2025, 6:18am UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/3 "2025-03-12T06:18:31Z")

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I’m experiencing a similar problem with mij thermostats, since a couple of days. I noticed there was an update the 10th, maybe that update broke something?

> 1.3.2  
> 10 feb 2025  
> Fixed issue where the “Turned on” card would randomly trigger. Fixed errors in German translations.

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**Author:** ![AnonymousMiz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anonymousmiz/32/39777_2.png) [@AnonymousMiz](https://community.homey.app/u/AnonymousMiz)\
**Post date:** [March 12, 2025, 7:35am UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/4 "2025-03-12T07:35:56Z")

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✅ Done. I get the same error since a couple of days.

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**Author:** ![Jorg\_Vreeswijk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jorg_vreeswijk/32/86499_2.png) [@Jorg\_Vreeswijk](https://community.homey.app/u/Jorg_Vreeswijk)\
**Post date:** [March 12, 2025, 7:36am UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/5 "2025-03-12T07:36:48Z")

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I got a super quick response from Atom support that fixed my issue (403 forbidden):

> Select the device (Long press) → Settings → Maintenance → Try to repair

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**Author:** ![AnonymousMiz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anonymousmiz/32/39777_2.png) [@AnonymousMiz](https://community.homey.app/u/AnonymousMiz)\
**Post date:** [March 12, 2025, 7:41am UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/6 "2025-03-12T07:41:09Z")

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Wow, same here… great support! It fixed my issue too.

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**Author:** ![Wietse\_Willebrands](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wietse_willebrands/32/16094_2.png) [@Wietse\_Willebrands](https://community.homey.app/u/Wietse_Willebrands)\
**Post date:** [March 12, 2025, 3:02pm UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/7 "2025-03-12T15:02:42Z")

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That did the trick!

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**Author:** ![Sylvain\_Alberola](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sylvain_alberola/32/126421_2.png) [@Sylvain\_Alberola](https://community.homey.app/u/Sylvain_Alberola)\
**Post date:** [March 12, 2025, 3:39pm UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/8 "2025-03-12T15:39:06Z")

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That did the trick for me too 👍

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**Author:** ![Doekse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/doekse/32/109415_2.png) [@Doekse](https://community.homey.app/u/Doekse)\
**Post date:** [March 12, 2025, 4:39pm UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/9 "2025-03-12T16:39:05Z")

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tado° is currently reworking parts of its API backend, with the updates expected to be completed by the end of March. While no major issues are anticipated during this period, an unexpected problem occurred when updating refresh tokens, leading to a `403 Forbidden` error.

The good news is indeed that repairing your tado° device resolves the issue.

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**Author:** ![Soren\_Helmer\_Lund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/soren_helmer_lund/32/113977_2.png) [@Soren\_Helmer\_Lund](https://community.homey.app/u/Soren_Helmer_Lund)\
**Post date:** [March 14, 2025, 7:47am UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/10 "2025-03-14T07:47:28Z")

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Thanks, it is Homey that need access to the Tado account, so the trick worked for me as well…

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**Author:** ![ArReZz\_R](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arrezz_r/32/120751_2.png) [@ArReZz\_R](https://community.homey.app/u/ArReZz_R)\
**Post date:** [March 15, 2025, 9:13am UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/11 "2025-03-15T09:13:05Z")

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Perfect! Worked

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**Author:** ![Guix\_L](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guix_l/32/49965_2.png) [@Guix\_L](https://community.homey.app/u/Guix_L)\
**Post date:** [March 16, 2025, 3:14pm UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/12 "2025-03-16T15:14:18Z")

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Nice back to work now ! thanks for the support 🙂

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**Author:** ![ShymonT](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shymont/32/130952_2.png) [@ShymonT](https://community.homey.app/u/ShymonT)\
**Post date:** [March 27, 2025, 10:36am UTC](https://community.homey.app/t/tado-app-error-403-on-flowcard-set-temperature-and-manual-change-of-temperature/132541/13 "2025-03-27T10:36:08Z")

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Same here ! Thanks 🙂
