# Switchbot app missing token after month using the app **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [June 12, 2022, 11:21am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643 "2022-06-12T11:21:08Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![nattelip](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nattelip/32/10013_2.png) [@nattelip](https://community.homey.app/u/nattelip)\ **Post date:** [June 12, 2022, 11:21am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/1 "2022-06-12T11:21:08Z")
switchbot app 1,4 on homey pro latest version . i cant see where i have to add te missing token. in the app setings i only see log possibilities which aint working because of the missing token. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 12, 2022, 11:43am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/2 "2022-06-12T11:43:52Z")
> ![Screenshot_20220612-134125_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb9d0631c11675baca93340707c4fb94ecec7a40.jpeg) When that makes no sense, better ask in the app topic: > [@\[APP\]\[Cloud & Pro\] SwitchBot (Release 1.1.35, Test 1.1.38)](https://community.homey.app/t/app-pro-switchbot-version-1-1-4-live-1-1-6-test/42296): > > This app is used to control SwitchBot devices. It supports both BLE and the hub methods for Curtains, Bots and the temperature / Humidity modules. If you are interested in purchasing SwitchBot products and would like to support me then use the following link to their store as I will get 10% commission on your purchase. [SwitchBot | Homey](https://homey.app/en-gb/app/com.switchbot/SwitchBot/test/) When adding BLE devices, it is strongly recommended that you keep Homey and the device as close together as possible. If the distance is too large then Hom… _Where to find this info: App support and/or forum links are present at the bottom of app store pages (if provided for)._ ---
**Author:** ![nattelip](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nattelip/32/10013_2.png) [@nattelip](https://community.homey.app/u/nattelip)\ **Post date:** [June 12, 2022, 11:50am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/3 "2022-06-12T11:50:09Z")
I only see this in configure app. Where to paste the token ![Screenshot_20220612_134750_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6abfd6ee51c0501cc54bce1c38565efa8d2193c8.jpeg) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [June 12, 2022, 11:55am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/4 "2022-06-12T11:55:23Z")
Euh… > ![Screenshot_20220612-135451_Chrome](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/4/2405df13444d5cf242ecd7456ad69fdde126b525.jpeg) 😉 ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [June 12, 2022, 12:17pm UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/5 "2022-06-12T12:17:48Z")
As the new version uses OAuth2 to login, you no longer need to copy a token from the SwitchBot app. So, if you have the error coming up saying it has a missing token then try to user the repair option on one of the devices. That should walk you through the login procedure again to obtain a new token. It appears that SwitchBot are not renewing the refresh token as part of fetching a new access token and it only last for 1 month. Therefore, I think the devices will need to be repaired every month. I will ask my contact if this can be changed as it is not very convenient. ---
**Author:** ![nattelip](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nattelip/32/10013_2.png) [@nattelip](https://community.homey.app/u/nattelip)\ **Post date:** [June 12, 2022, 12:40pm UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/6 "2022-06-12T12:40:57Z")
@Adrian_Rockall thanks for the constructive post, that worked. ---
**Author:** ![Franky\_V](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franky_v/32/7787_2.png) [@Franky\_V](https://community.homey.app/u/Franky_V)\ **Post date:** [December 30, 2022, 6:23pm UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/7 "2022-12-30T18:23:57Z")
Any news on fixing this monthly renewal? It is very annoying and bad for the wife-acceptance-factor (and my personal annoyance factor also 😉)… ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [December 31, 2022, 8:34am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/8 "2022-12-31T08:34:52Z")
Sadly, no good news for this yet. I will chase up my contact again. ---
**Author:** ![LumeijStraat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lumeijstraat/32/56449_2.png) [@LumeijStraat](https://community.homey.app/u/LumeijStraat)\ **Post date:** [February 18, 2023, 5:33pm UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/9 "2023-02-18T17:33:59Z")
Also not good for male partner-acceptance factor ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 19, 2023, 9:01am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/10 "2023-02-19T09:01:05Z")
I have had confirmation from my contact at SwitchBot that the token will now last 1 year. You might require one more repair to replace the old 1 month token with a new 1 year token. ---
**Author:** ![fisheromega](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fisheromega/32/78957_2.png) [@fisheromega](https://community.homey.app/u/fisheromega)\ **Post date:** [August 7, 2025, 11:46am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/11 "2025-08-07T11:46:31Z")
Mine expires every couple of days. I have to repair the connection each time. ---
**Author:** ![WeWillSee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wewillsee/32/120753_2.png) [@WeWillSee](https://community.homey.app/u/WeWillSee)\ **Post date:** [February 13, 2026, 6:51am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/12 "2026-02-13T06:51:10Z")
@Adrian_Rockall here also token expires from time to time trying to repai reput password but keeps saying invalid token ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [February 13, 2026, 7:54am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/13 "2026-02-13T07:54:16Z")
Have you tried restarting the app and / or Homey? Do you have a Homey Pro or are you using Homey? ---
**Author:** ![WeWillSee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wewillsee/32/120753_2.png) [@WeWillSee](https://community.homey.app/u/WeWillSee)\ **Post date:** [February 13, 2026, 10:44am UTC](https://community.homey.app/t/switchbot-app-missing-token-after-month-using-the-app/64643/14 "2026-02-13T10:44:12Z")
Ap yes no solution. Homey pro no. You mean restart by pulling out power and plugging back in?