# Support for Aeotech zigbee (Smartthings) products? **URL:** \ **Category:** Questions & Help\ **Tags:** zigbee\ **Created:** [September 13, 2021, 2:29pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601 "2021-09-13T14:29:12Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![johhag87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johhag87/32/33966_2.png) [@johhag87](https://community.homey.app/u/johhag87)\ **Post date:** [September 13, 2021, 2:29pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/1 "2021-09-13T14:29:12Z")
hi. Anyone know when Homey gets support for Aeotech zigbee (Smartthings) products? If you can expect something in the near future or it will take a long time? Know that there is an app via homey community store but I would have liked to connect the sensors directly to Homey. ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 13, 2021, 2:35pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/2 "2021-09-13T14:35:15Z")
You can make an app request here. > [@\[Requests\] Homey Pro Community App Requests](https://community.homey.app/t/homey-community-app-requests/2713): > > Homey Pro Community App Requests Welcome to the Homey Pro Community app request topic. This topic is to centralize all app requests for Homey Pro Apps, made by the community. (This does not account for app(s) for Homey (bridge), only for the Homey Pro, as Athom only wants apps made by brands or by themselves.) For Requests at Athom please use the Official link in the Appstore, see the description in this Topic: [[Requests] Official Homey App and Device Request](https://community.homey.app/t/requests-official-homey-app-and-device-request/103771) The more information that you… I thought there’s alr a request done, or isn’t this the same? [https://community.homey.app/t/homey-community-app-requests/2713/522?u=peter\_kawa](https://community.homey.app/t/homey-community-app-requests/2713/522) ---
**Author:** ![johhag87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johhag87/32/33966_2.png) [@johhag87](https://community.homey.app/u/johhag87)\ **Post date:** [September 13, 2021, 3:11pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/3 "2021-09-13T15:11:19Z")
Yes it is one of the units. Do I need to make a similar request for the others or does it fit within this? ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 13, 2021, 3:26pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/4 "2021-09-13T15:26:08Z")
If it fits your needs you don’t need to do a similar request imho. Maybe PMing the requester GaryOz is an idea to merge your requests into one request? And… waving a bit with dollars may increase the chance for your request to be turned into an app 😉🙃 > [@\[Requests\] Homey Pro Community App Requests](https://community.homey.app/t/homey-community-app-requests/2713/523): > > This topic has been cleaned up: There were 49 duplicate requests! These have been removed. So please first search this topic if your request isn’t already here!, and if so and you want to contribute any (extra) information please contact the original poster, or contact me via PM to update that post. The good news: 47 app requests have been added into the app store so far. These have also been deleted from this topic, if you don’t see yours anymore, but your device(s) (still) isn’t supported… ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 13, 2021, 3:50pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/5 "2021-09-13T15:50:44Z")
You don’t need to make an app request in the community, because the app (actually only Z-Wave devices are supported) was taken over by Aeotec itself a few months ago. So I don’t think that a community developer is allowed to develope an app. I guess it’s better to ask Aeotec: > **[Aeotec support](https://aeotec.com/support/)** > > Support for Aeotec Zigbee and Z-Wave products. ---
**Author:** ![johhag87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johhag87/32/33966_2.png) [@johhag87](https://community.homey.app/u/johhag87)\ **Post date:** [September 13, 2021, 4:30pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/6 "2021-09-13T16:30:46Z")
Thanks for that information. Has sent a request to Aeotec. Then we’ll see what they answer. Write their answer here when it comes ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [September 13, 2021, 8:35pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/7 "2021-09-13T20:35:09Z")
Thanks Dirk, didn’t know that yet. ---
**Author:** ![johhag87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johhag87/32/33966_2.png) [@johhag87](https://community.homey.app/u/johhag87)\ **Post date:** [September 17, 2021, 3:59pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/8 "2021-09-17T15:59:05Z")
Got this in response. > " At this moment i am not certain about this, i will speak with our teams that are managing the Aeotec plugin ​but at this moment i believe we are more focused on the Z-Wave aspect from our product line in Homey as the Aeotec Zigbee devices are primarily rebranded from SmartThings so we don’t have all of the technical information. > > I will try to follow up when i get more information. > > – > Cheers, > > Chris Cheng > > Field Application Engineer > > Aeotec Inc. > > [www.Aeotec.com](http://www.aeotec.com/)" I will continue to write here if they come back with more info. Maybe it’s time to fix something that works temporarily until Aeotec starts looking at Smartthing’s products? ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 18, 2021, 10:39am UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/9 "2021-09-18T10:39:49Z")
I remember that there is a SmartThings app in the community app store: [https://store.homey.community/app/com.smartthings](https://store.homey.community/app/com.smartthings) I read the description, but I don’t know how it works and if you need a SmartThings bridge. Also I don’t know, if Aeotec devices are supported. Maybe @Adrian_Rockall can give a hint? ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [September 18, 2021, 8:33pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/10 "2021-09-18T20:33:48Z")
You will need the SmartThings hub for Zigbee communications. The app supports capabilities rather than devices so it should find it. However, one big problem for motion and contact sensors is the minimum 15 second polling interval imposed by Samsung as it means detection can be missed. I originally made the app to integrate my washing machine and 15 seconds delay is not a problem for that. ---
**Author:** ![johhag87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johhag87/32/33966_2.png) [@johhag87](https://community.homey.app/u/johhag87)\ **Post date:** [September 19, 2021, 12:16pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/11 "2021-09-19T12:16:57Z")
There is another thread with another smartthings app where you connect the device directly to homey. However, has not made it work yet on my Homey. > [@Samsung SmartThings SmartSense Multi Sensor](https://community.homey.app/t/samsung-smartthings-smartsense-multi-sensor/18428/28): > > Hi @CharlieCat, I downloaded the latest build from GitHub again and tried. Same outcome. It doesn’t install without editing the app.json from sdk": 3 to sdk": 2 Then once installed it detects the 2018 Motion Sensor and pairs, but when go into the device it has no data. no motion, no temp and no battery visible. Are you using the 2018 Motion Sensors? Anything look out of place in the Interviews above? Has also now received this from Aeotech support > Definitely, i do believe it is something that our engineer who manages the Homey app has tried to work with, but he is unfamiliar with Zigbee devices and more well versed in Z-Wave. He’ll let me know if it is possible or not. Hopefully i should be able to follow up by the end of next week. > > Cheers, > Chris Cheng > Field Application Engineer > Aeotec Inc. > [www.Aeotec.com](http://www.aeotec.com/) ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 25, 2021, 12:44pm UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/12 "2021-09-25T12:44:27Z")
Yesterday a new test version of the Aeotec was released. They added 3 Zigbee devices to this app version: What’s new in v3.3.0 Add Zigbee devices. Now you can use Aeotec Zigbee Sensors with Homey. **Changelog:** **Version: 3.3.0** AEOMPSEU – add device AEOMSSEU – add device AEOWLSEU – add device > **[Aeotec](https://homey.app/en-gb/app/com.aeotec/Aeotec/)** > > Intelligent automation. ---
**Author:** ![johhag87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johhag87/32/33966_2.png) [@johhag87](https://community.homey.app/u/johhag87)\ **Post date:** [September 26, 2021, 6:42am UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/13 "2021-09-26T06:42:44Z")
Aeotec provided good support in this matter, received this on Friday. > Hi Johan > > Ticket: [https://help.aeotec.com/helpdesk/tickets/1464949](https://help.aeotec.com/helpdesk/tickets/1464949) > > Just FYI, our team has added Zigbee support for our Zigbee products over 3 sensors. > > ​ > > These 3 sensors are now supported from our product line: > > ​ > > **Version: 3.3.0** > > AEOMPSEU > > - add device > > AEOMSSEU > > - add device > > AEOWLSEU > > - add device > > ​ > > This will also work with SmartThings product versions if you have those. > > – > Cheers, > > Chris Cheng > > Field Application Engineer > > Aeotec Inc. > > [www.Aeotec.com](http://www.aeotec.com/) have connected my devices and so far they work well ---
**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\ **Post date:** [September 26, 2021, 6:48am UTC](https://community.homey.app/t/support-for-aeotech-zigbee-smartthings-products/51601/14 "2021-09-26T06:48:57Z")
See post # 12. And no, I‘m not Chris Cheng… 😉