# Support.athom.com IPhone issues? (Cookies)

**URL:** <https://community.homey.app/t/support-athom-com-iphone-issues-cookies/5827>\
**Category:** Questions & Help\
**Created:** [December 23, 2018, 7:48pm UTC](https://community.homey.app/t/support-athom-com-iphone-issues-cookies/5827 "2018-12-23T19:48:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sjalabert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjalabert/32/11432_2.png) [@Sjalabert](https://community.homey.app/u/Sjalabert)\
**Post date:** [December 23, 2018, 7:48pm UTC](https://community.homey.app/t/support-athom-com-iphone-issues-cookies/5827/1 "2018-12-23T19:48:22Z")

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It is not possible to register a issue @support.athom.com (see below)

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/6a2fec12b3a7eecdcd69a79d339d954e579fd678.jpeg)

What did I wrong

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**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\
**Post date:** [December 24, 2018, 7:58am UTC](https://community.homey.app/t/support-athom-com-iphone-issues-cookies/5827/2 "2018-12-24T07:58:15Z")

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Did you enable cookies? Filing new issues can be done on:  
[https://support.athom.com/hc/nl/requests/new](https://support.athom.com/hc/nl/requests/new)

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**Author:** ![Sjalabert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sjalabert/32/11432_2.png) [@Sjalabert](https://community.homey.app/u/Sjalabert)\
**Post date:** [December 24, 2018, 8:37am UTC](https://community.homey.app/t/support-athom-com-iphone-issues-cookies/5827/3 "2018-12-24T08:37:24Z")

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ThX is solved (it was possible to register a new ticket, but not to login @zendesk). I have to disable ‘voorkom volgen’ in the settings menu :s Disabled it for a few seconds. (addes a new movie to my ticket).