# Sunricher CCT remote dimmer switch not recognised by Homey

**URL:** <https://community.homey.app/t/sunricher-cct-remote-dimmer-switch-not-recognised-by-homey/94625>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [November 14, 2023, 6:33pm UTC](https://community.homey.app/t/sunricher-cct-remote-dimmer-switch-not-recognised-by-homey/94625 "2023-11-14T18:33:30Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![DirkG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirkg/32/118897_2.png) [@DirkG](https://community.homey.app/u/DirkG)\
**Post date:** [November 15, 2023, 10:28am UTC](https://community.homey.app/t/sunricher-cct-remote-dimmer-switch-not-recognised-by-homey/94625/3 "2023-11-15T10:28:48Z")

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This is the procedure for getting the Zigbee ID (internal designation!) and other necessary information from a Zigbee device:

- add the device as generic Zigbee device
- go to [https://developer.athom.com/tools/zigbee](https://developer.athom.com/tools/zigbee) and interview the device (column _ **Action** _ → 3 dots → Interview)
- copy the information and provide it to the app developer

In this case, please ask the app developer of the EasyLighting app if he would add this device.  
Please do this in the corresponding forum post for the app:

> [@\[APP\]\[Pro\] EasyLighting - Make smart home easy](https://community.homey.app/t/app-pro-easylighting-make-smart-home-easy/65588):
>
> This App adds support for the Zigbee devices and the Z-wave devices of Sunricher. [App Links](https://homey.app/en-us/app/com.easyhome.easylighting/EasyLighting/) Feedback Any requestions please post them below.

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_[View the full topic](https://community.homey.app/t/sunricher-cct-remote-dimmer-switch-not-recognised-by-homey/94625)._