# Suddenly unable to install any new devices

**URL:** <https://community.homey.app/t/suddenly-unable-to-install-any-new-devices/101983>\
**Category:** Questions & Help\
**Tags:** devices\
**Created:** [January 22, 2024, 5:12pm UTC](https://community.homey.app/t/suddenly-unable-to-install-any-new-devices/101983 "2024-01-22T17:12:45Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Michael\_Evans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_evans/32/80256_2.png) [@Michael\_Evans](https://community.homey.app/u/Michael_Evans)\
**Post date:** [January 22, 2024, 5:33pm UTC](https://community.homey.app/t/suddenly-unable-to-install-any-new-devices/101983/2 "2024-01-22T17:33:57Z")

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> [@Multiple Apps not installing/starting](https://community.homey.app/t/multiple-apps-not-installing-starting/101658):
>
> If anyone could shed some light on my issues it would be great. I have a ticket open with support and waiting for a reply. A couple of days ago I had an issue with the Aqara app not installing properly. It would show as installed on my HP23 but wouldn’t work. If I pressed restart it would notify that the app was not installed. Raised a ticket with support and magically later that day it suddenly worked. Yesterday morning I noticed a couple of Zigbee devices had gone offline so I restarted …

Sounds like you might be having the same issue as me. Waiting for support to come back to me.

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