# Suddenly flows and dimmers stopped working from app **URL:** \ **Category:** Questions & Help\ **Tags:** app, z-wave, devices\ **Created:** [February 22, 2021, 1:15pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477 "2021-02-22T13:15:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 22, 2021, 1:15pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/1 "2021-02-22T13:15:41Z")
Hello, To day i switch off power to install a new fibaro walli dimmer. I installed the fibaro walli dimmer in 2 times (because the first time did not work). Then all my wlli dimmers stoped working and flows linked to them too. But the walli switches and plugs work. Now i tried to exclude from zwave some walli dimmer devices and put them back **but they are still not working when i switch them on off from the app.** I am wanting not to reset to factory the homey that s why i am asking for some help here. Any tools to debug or someone met that problem already ? Thank you… ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 22, 2021, 1:38pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/2 "2021-02-22T13:38:17Z")
Did an PTP and many reboots but did not work. Actually the buttons on and off are not working in the app ![Screenshot_20210222-143500_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/8/e8bdc5254c45155346c0e798544dda12cac51684.jpeg) But the dimming in the app works ![Screenshot_20210222-143751_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/c/9cfb9527192f4b7f4d8a1fd5e085ca124629f705.jpeg) ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 22, 2021, 3:09pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/3 "2021-02-22T15:09:39Z")
I had a reply from support. It seems i am not the only one. Do other confirm? ## I don’t want to wait for an update so i plan to reset all. Do you think it would work? Hi, Thank you for reporting this issue, and our apologies for your inconvenience! This issue is already reported by other users and Development is working hard to fix this issue. We hope to resolve this problem with the next update. Best Regards, ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 22, 2021, 3:14pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/4 "2021-02-22T15:14:54Z")
> [@mattrix](#): > > I don’t want to wait for an update so i plan to reset all. Do you think it would work? Why not ask Athom? They seem to know what the issue is, so I assume they also know if a reset would fix it. ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 22, 2021, 3:20pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/5 "2021-02-22T15:20:50Z")
Ok i asked… ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 22, 2021, 5:35pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/6 "2021-02-22T17:35:05Z")
Homey confirms a lot of users are facing this huge problem. Looking on the forum i feel i am lonely. Hopefully it s solved fast because it s a huuuuge problem. ---
**Author:** ![ChrisBoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisboer/32/1252_2.png) [@ChrisBoer](https://community.homey.app/u/ChrisBoer)\ **Post date:** [February 22, 2021, 9:07pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/7 "2021-02-22T21:07:42Z")
There was an update on the fibaro software today this is the problem other people have the same issue. ---
**Author:** ![Rim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rim/32/16844_2.png) [@Rim](https://community.homey.app/u/Rim)\ **Post date:** [February 22, 2021, 10:28pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/8 "2021-02-22T22:28:03Z")
Hi there. I have experienced exactly the same problem. ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 23, 2021, 6:32am UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/9 "2021-02-23T06:32:22Z")
Thanks for sharing this info that brings us to ZE question. Is it possible to downgrade that app! ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 25, 2021, 4:56pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/10 "2021-02-25T16:56:23Z")
App still doWn after 4 days. More than not cool. ---
**Author:** ![Caseda](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/caseda/32/138695_2.png) [@Caseda](https://community.homey.app/u/Caseda)\ **Post date:** [February 25, 2021, 5:04pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/11 "2021-02-25T17:04:13Z")
so you already updated to v3.0.7 from today right? ---
**Author:** ![ChrisBoer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chrisboer/32/1252_2.png) [@ChrisBoer](https://community.homey.app/u/ChrisBoer)\ **Post date:** [February 25, 2021, 9:38pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/12 "2021-02-25T21:38:39Z")
> [@Fibaro update 3.0.6](https://community.homey.app/t/fibaro-update-3-0-6/43497): > > Vandaag is de fibaro app geupdate en nu werken mijn walli dimmers enkel bij manuele bediening. Niet meer in de app als ik het apparaat aanraak en niet meer in flows. De bewegingssensors staan constant in sabotage en bewegingsalarm. En van de rookmelders kan ik alleen maar gissen of ze nog werken. Iemand suggesties? Na update v3.0.7 schijnt het weer te werken @mattrix ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 26, 2021, 6:20am UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/13 "2021-02-26T06:20:35Z")
Yes it s working again Wooooof I am happy i didn’t install homey to thousands of clients yet ! ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [February 26, 2021, 11:54am UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/14 "2021-02-26T11:54:11Z")
> [@mattrix](#): > > I am happy i didn’t install homey to thousands of clients yet ! If I was u I didn’t do that anyway! ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 26, 2021, 12:28pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/15 "2021-02-26T12:28:40Z")
@Rocodamelshekima And what system would you choose for deploying? ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [February 26, 2021, 1:37pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/16 "2021-02-26T13:37:57Z")
For selling to clients I would choose a professional, reliable system. Not a Jan and Annie system. If thousands of clients are gonna call u every week something is not working u would be in the aap gelogeerd! ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 26, 2021, 1:59pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/17 "2021-02-26T13:59:35Z")
@Rocodamelshekima Am asking you which one you would go for? ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [February 26, 2021, 3:25pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/18 "2021-02-26T15:25:52Z")
**If** i had a company and **if** that company was selling HA things and **if** that company had thousands of clients …Too many **if** s! And **if** (hey, there is another **if** again) u was looking for a system to sell and it’s not gonna be a Homey then ur on the wrong forum for asking. ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [February 26, 2021, 4:18pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/19 "2021-02-26T16:18:22Z")
HA is for sure not the way to go for deployment. It s long to set up, the app is horrible. Homey is faster for deploying. ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [February 26, 2021, 4:19pm UTC](https://community.homey.app/t/suddenly-flows-and-dimmers-stopped-working-from-app/43477/20 "2021-02-26T16:19:24Z")
Was actually talking about Home Automation thingies, sorry for the confusion.