# Subscription still required

**URL:** <https://community.homey.app/t/subscription-still-required/156964>\
**Category:** Questions & Help\
**Tags:** homey-pro, homey-shs\
**Created:** [July 7, 2026, 12:21am UTC](https://community.homey.app/t/subscription-still-required/156964 "2026-07-07T00:21:42Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\
**Post date:** [July 7, 2026, 12:21am UTC](https://community.homey.app/t/subscription-still-required/156964/1 "2026-07-07T00:21:42Z")

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I’ve got a Homey SHS running most of my devices and flows. Today it has all stopped and tells me I need a subscription but I also have a homey pro and was told that the access I have through that would apply to the SHS. Is there something I’m missing? Do I have to connect something somewhere?

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [July 7, 2026, 12:38am UTC](https://community.homey.app/t/subscription-still-required/156964/2 "2026-07-07T00:38:58Z")

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> [@Targaid](#):
>
> I also have a homey pro and was told that the access I have through that works apply to the SHS

Who told you that? Homey Pro and Homey SHS are different products. Yes, SHS also needs a subscription, even if you have a Homey Pro. It’s not like you get a discount on a second Homey Pro when you already have one, right? The same applies to SHS, it’s a different product and it requires a €5/month subscription or a €150 lifetime license

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 7, 2026, 10:31am UTC](https://community.homey.app/t/subscription-still-required/156964/3 "2026-07-07T10:31:35Z")

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Just FYI @Targaid , there’s a KB article about that (and many other info)  
[https://support.homey.app/hc/en-us/articles/24288404310684-Manage-your-Homey-Self-Hosted-Server-subscription](https://support.homey.app/hc/en-us/articles/24288404310684-Manage-your-Homey-Self-Hosted-Server-subscription)

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**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\
**Post date:** [July 17, 2026, 4:13pm UTC](https://community.homey.app/t/subscription-still-required/156964/4 "2026-07-17T16:13:59Z")

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Looking back it was the AI assistant, but I had asked the question kinda the other way around. I started with a SHS and asked if I’d still need second subscription to add the Pro I was thinking of buying. Its answer was technically correct but from a certain point of view (to quote a certain dissembling Jedi). It clearly thought I was talking about the Pro. Talking to AI is a minefield.

As to the devices point you make well, yes. Again; from a certain point of view. I’d refer this more to my Amazon Echo devices. If I decide to use Alexa+ without a Prime account I have to pay a subscription but I don’t have to pay one to use every Echo device I own. Same with a Nabu Casa subscription if I had gone the HA route. I’d pay one subscription regardless of the number of devices I ran HA on. I realise that Homey devices don’t work quite the same way but I just paid £400 for a Pro (that turned out to be the old model and refurbished at that, but that’s a different topic) I thought that my Homey account would cover access to the software not each device. When/if I buy a new Homey device I’m paying for the hardware unlike with a SHS so I understand why if I only have a SHS I should pay for access to the software but if I already have a ‘lifetime subscription’ via my hardware… Doesn’t matter. I’ve deleted the SHS and I’ll see how far I get with just the Pro. 🙂

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**Author:** ![Targaid](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/targaid/32/164689_2.png) [@Targaid](https://community.homey.app/u/Targaid)\
**Post date:** [July 25, 2026, 2:39pm UTC](https://community.homey.app/t/subscription-still-required/156964/5 "2026-07-25T14:39:34Z")

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Thanks. I had actually read that but it doesn’t actually answer my question.

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [July 25, 2026, 3:50pm UTC](https://community.homey.app/t/subscription-still-required/156964/6 "2026-07-25T15:50:32Z")

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> [@Targaid](#):
>
> I understand why if I only have a SHS I should pay for access to the software but if I already have a ‘lifetime subscription’ via my hardware…

Seems very logical to me.  
Homey SHS is a complete seperate installation and you could easily use this for a complete other home. And probably would, because there is not much sense in having both a Homey Pro and a Homey SHS serving the same home for most users.  
Hence, you have to pay for SHS, even if you have a Homey Pro.
