# Stuck in setup mode (Pulsating blue)

**URL:** <https://community.homey.app/t/stuck-in-setup-mode-pulsating-blue/90220>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [September 25, 2023, 3:40pm UTC](https://community.homey.app/t/stuck-in-setup-mode-pulsating-blue/90220 "2023-09-25T15:40:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jonas\_Mann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonas_mann/32/80178_2.png) [@Jonas\_Mann](https://community.homey.app/u/Jonas_Mann)\
**Post date:** [September 25, 2023, 3:40pm UTC](https://community.homey.app/t/stuck-in-setup-mode-pulsating-blue/90220/1 "2023-09-25T15:40:35Z")

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Hi,

Since yesterday my Homey (Early 2023) has been stuck in what appears to be setup mode (Led ring pulsating blue)  
I haven’t done anything to put it in setup mode, and I am not able to get it out of setup mode (Pull the power a few seconds)

I have no access to the homey from either app or web.

What should I do?

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hugo/32/11530_2.png) [@Hugo](https://community.homey.app/u/Hugo)\
**Post date:** [September 25, 2023, 4:25pm UTC](https://community.homey.app/t/stuck-in-setup-mode-pulsating-blue/90220/2 "2023-09-25T16:25:08Z")

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A pull the plug is: powerless for about 10 minutes.  
And if that doesn’t help.  
Support@athom?

> **[Support | Homey](https://homey.app/en-us/support/)**

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<div class="post-metadata">

**Author:** ![Jonas\_Mann](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonas_mann/32/80178_2.png) [@Jonas\_Mann](https://community.homey.app/u/Jonas_Mann)\
**Post date:** [September 25, 2023, 5:14pm UTC](https://community.homey.app/t/stuck-in-setup-mode-pulsating-blue/90220/3 "2023-09-25T17:14:51Z")

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Hi Hugo - Thank you. I did the trick.