# Stuck in restart

**URL:** <https://community.homey.app/t/stuck-in-restart/114103>\
**Category:** Questions & Help\
**Created:** [August 8, 2024, 7:13pm UTC](https://community.homey.app/t/stuck-in-restart/114103 "2024-08-08T19:13:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Tom\_Becher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_becher/32/80551_2.png) [@Tom\_Becher](https://community.homey.app/u/Tom_Becher)\
**Post date:** [August 8, 2024, 7:13pm UTC](https://community.homey.app/t/stuck-in-restart/114103/1 "2024-08-08T19:13:59Z")

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Just plugged in my new homey pro. Downloaded the software without problems. However, now in starup mode its stuck. 30 minutes + and still circling colored lights. What next?

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 8, 2024, 7:20pm UTC](https://community.homey.app/t/stuck-in-restart/114103/2 "2024-08-08T19:20:15Z")

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Hi Tom,

Circling colored lights means it’s ready for business.  
Did you already add the Pro to the phone app? It’s not going to connect itself.

> **[Setting up Homey Pro (Early 2023)](https://support.homey.app/hc/en-us/articles/9256599631388-Setting-up-Homey-Pro-Early-2023)**
>
> Congratulations! You are the proud owner of a brand new Homey Pro (Early 2023). 🎉
>  
> 
> 1. Plug in the power adapter
> To install Homey Pro for the first time, simply plug in the power adapter and conne...

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**Author:** ![Tom\_Becher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_becher/32/80551_2.png) [@Tom\_Becher](https://community.homey.app/u/Tom_Becher)\
**Post date:** [August 8, 2024, 7:35pm UTC](https://community.homey.app/t/stuck-in-restart/114103/3 "2024-08-08T19:35:05Z")

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Ok. Yes, used the app on my phone to set up. So, even when the lights started circling, the app said to wait as it was still restarting.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 8, 2024, 7:45pm UTC](https://community.homey.app/t/stuck-in-restart/114103/4 "2024-08-08T19:45:45Z")

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It might be possible it’s still updating.  
Otherwise follow the kb article, because the led should ‘breathe’ blue after a few minutes:

 ![1000010297](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/8/b8af0e77b77f4de66171572ac1c6387a891f7a4f.jpeg)

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**Author:** ![Tom\_Becher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_becher/32/80551_2.png) [@Tom\_Becher](https://community.homey.app/u/Tom_Becher)\
**Post date:** [August 8, 2024, 8:22pm UTC](https://community.homey.app/t/stuck-in-restart/114103/5 "2024-08-08T20:22:27Z")

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I’m adding devices successfully, but my ring is showing a circling rainbow.one of you said this is right, the other reply says no. I’m confused.

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**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\
**Post date:** [August 8, 2024, 9:22pm UTC](https://community.homey.app/t/stuck-in-restart/114103/6 "2024-08-08T21:22:33Z")

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> [@Tom\_Becher](#):
>
> I’m confused.

It depends on what stage you are,  
you are not quirt clear about that

> **[Understanding the LED Ring of Homey Pro (Early 2023)](https://support.homey.app/hc/en-us/articles/7257933460764-Understanding-the-LED-Ring-of-Homey-Pro-Early-2023)**
>
> Next to being stunningly beautiful, the LED Ring of Homey Pro (Early 2023) is also used to visualize what Homey Pro is doing.
> 
> 
> 
> 
> 
> Spectrum — Homey Pro is working normally, and the screensaver is s...

But is you are adding devices you have setup it correctly, so than:

> **Spectrum** — Homey Pro is working normally, and the screensaver is set to _Spectrum_ .

Probably only the Mobile App missed that Homey was ready so it stayed on the screen “Homey is staring…” or something like that

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**Author:** ![Tom\_Becher](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_becher/32/80551_2.png) [@Tom\_Becher](https://community.homey.app/u/Tom_Becher)\
**Post date:** [August 11, 2024, 8:23pm UTC](https://community.homey.app/t/stuck-in-restart/114103/7 "2024-08-11T20:23:35Z")

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OK, I got it now.
