# Strange Homey Bridge problem

**URL:** <https://community.homey.app/t/strange-homey-bridge-problem/110574>\
**Category:** Questions & Help\
**Tags:** homey-bridge\
**Created:** [May 27, 2024, 6:29pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574 "2024-05-27T18:29:14Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Tim\_Jorstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_jorstad/32/79143_2.png) [@Tim\_Jorstad](https://community.homey.app/u/Tim_Jorstad)\
**Post date:** [May 27, 2024, 6:29pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/1 "2024-05-27T18:29:14Z")

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Hi, Im havning trouble with my Homey Bridge, it suddenly stopped “working” and startet flashing blue.  
So I thought I would set it up again as I have done earlier when changing wifi settings.

The issue now is that I get this fault message:

 ![IMG_2310](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/4/34dde939c8b641503d951833f325a62cc5d74de0.png)

I have no idea how to get around this, I have tried to turn of 5ghz and other things that I have read on this forum. So please, anyone else seen this before?

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**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\
**Post date:** [May 27, 2024, 6:37pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/2 "2024-05-27T18:37:52Z")

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Maybe next post can help: [Homey Bridge blinking blue](https://community.homey.app/t/homey-bridge-blinking-blue/104119)

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**Author:** ![Tim\_Jorstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_jorstad/32/79143_2.png) [@Tim\_Jorstad](https://community.homey.app/u/Tim_Jorstad)\
**Post date:** [May 27, 2024, 6:48pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/3 "2024-05-27T18:48:38Z")

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Hi, I have done this, deleted the bridge from my Homey, but when I try to add it again I get the fault message I posted in the picture.

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**Author:** ![sp100](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sp100/32/80176_2.png) [@sp100](https://community.homey.app/u/sp100)\
**Post date:** [May 27, 2024, 7:16pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/4 "2024-05-27T19:16:50Z")

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Hi!  
I have the same problem.

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**Author:** ![Hielke\_de\_Jong](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hielke_de_jong/32/79029_2.png) [@Hielke\_de\_Jong](https://community.homey.app/u/Hielke_de_Jong)\
**Post date:** [May 27, 2024, 7:24pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/6 "2024-05-27T19:24:51Z")

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maybe an idea to add a translation of the error 🙂 Can only read the English part

Searching on the poart I understand: [Help with homey bridge](https://community.homey.app/t/help-with-homey-bridge/108758)

Did you already report it to Athom Support?

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<div class="post-metadata">

**Author:** ![Tim\_Jorstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_jorstad/32/79143_2.png) [@Tim\_Jorstad](https://community.homey.app/u/Tim_Jorstad)\
**Post date:** [May 27, 2024, 8:03pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/7 "2024-05-27T20:03:50Z")

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It says: Could not connect to the Bridge. A problem occurred when bridge was added to your home.

I have sent an email to them.

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 27, 2024, 11:14pm UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/8 "2024-05-27T23:14:05Z")

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Afaik they do not respond to emails, pls goto  
homey.app/support

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**Author:** ![Tim\_Jorstad](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_jorstad/32/79143_2.png) [@Tim\_Jorstad](https://community.homey.app/u/Tim_Jorstad)\
**Post date:** [May 28, 2024, 8:19am UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/9 "2024-05-28T08:19:13Z")

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Hi,

They did respond today, they wanted me to try something so ill see if that works then and let you know the result.

Tim

tir. 28. mai 2024 kl. 01:24 skrev 🇳🇱 2x Homey Pro 2019 _Classic_ via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\>:

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**Author:** ![ACHL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/achl/32/122377_2.png) [@ACHL](https://community.homey.app/u/ACHL)\
**Post date:** [January 29, 2026, 10:12am UTC](https://community.homey.app/t/strange-homey-bridge-problem/110574/10 "2026-01-29T10:12:09Z")

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I had the same problem and Redis driver error with my Homey bridge.

I found a post here that made me aware that I have a cloud instance running which I can Restart (press the button) at the bottom of [Homey Developer Tools](https://tools.developer.homey.app/tools/system) , I did that and after that I was able to re-add my Homey bridge and everything works now!
