# Status of a security contact ( Door or window contact)

**URL:** <https://community.homey.app/t/status-of-a-security-contact-door-or-window-contact/140297>\
**Category:** Questions & Help\
**Tags:** homey-pro\
**Created:** [July 24, 2025, 8:11am UTC](https://community.homey.app/t/status-of-a-security-contact-door-or-window-contact/140297 "2025-07-24T08:11:48Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![John\_van\_den\_Bremer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/john_van_den_bremer/32/120728_2.png) [@John\_van\_den\_Bremer](https://community.homey.app/u/John_van_den_Bremer)\
**Post date:** [July 24, 2025, 8:11am UTC](https://community.homey.app/t/status-of-a-security-contact-door-or-window-contact/140297/1 "2025-07-24T08:11:48Z")

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Recently, I can’t see anymore the status of a my security contacts when I open Homey on my Iphone and iPad. I have to perform some random activity in the app first, and then the blue dot reappears on the relevant tiles if the contact is in alarm.  
When I open the Homey on my computer, I immediately see that a contact is in alarm.  
What could be the cause of this?  
Thanks in advance for your response. Sincerely, John