# Sony TV romte problem in Flows

**URL:** https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602
**Category:** Flows
**Tags:** homey-bridge
**Created:** [March 19, 2024, 11:35am UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602 "2024-03-19T11:35:13Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![LundinGBG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lundingbg/32/79677_2.png) [@LundinGBG](https://community.homey.app/u/LundinGBG)
#### Post date: [March 19, 2024, 11:35am UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/1 "2024-03-19T11:35:13Z")

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Why can’t it just work, I’m going crazy on this soon! 🤔

I have a Homey Bridge that I am quite happy with, with Premium account.  
I want to make a flow for my TV in the bedroom. I have added my sony tv to my devices. I bring up the control/remote under units and press “Menu Main”, it working fine and my TV menu appers.

BUT. When I add the exact same command/button to a flow and do a test it doesn’t work at all! Is there any kind person who knows what I’m doing wrong? 🤔

Thanks in advance!

 ![20240319_121922](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d16ad35cd2918753a344b2f3ca8499d83743e706.jpeg)  
 ![20240319_122003](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/7/f72a24294736349fac3e058e194ffaf02926e37e.jpeg)  
 ![20240319_122908](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/a/fa21fe16a025e91dfc49fa69063d113b78197504.jpeg)

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### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [March 19, 2024, 11:51am UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/2 "2024-03-19T11:51:38Z")

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I assume Homey Bridge has a line-of-sight to your TV?

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### Author: ![LundinGBG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lundingbg/32/79677_2.png) [@LundinGBG](https://community.homey.app/u/LundinGBG)
#### Post date: [March 19, 2024, 11:58am UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/3 "2024-03-19T11:58:36Z")

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Yes of course. About 30cm. 😃  
I have another flow with other commands, it works fine.

 ![20240319_125329](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/7/073ac4be916327b2e496565d823b5a220a4de370.jpeg)  
 ![20240319_125712](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/6/86fffc048262755ce4f2fefe572c58867a956323.jpeg)

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<div class="post-metadata">

### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [March 19, 2024, 12:23pm UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/4 "2024-03-19T12:23:10Z")

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If other commands work and only the “Menu Main” one doesn’t, it sounds like that’s just an invalid command for your TV.

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### Author: ![LundinGBG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lundingbg/32/79677_2.png) [@LundinGBG](https://community.homey.app/u/LundinGBG)
#### Post date: [March 19, 2024, 12:32pm UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/5 "2024-03-19T12:32:21Z")

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But I still can’t get it together. When I open the remote control under my devices, the command works. But not when I put the same command in a flow??

Thank you so much for trying to help me 😀

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### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [March 19, 2024, 12:42pm UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/6 "2024-03-19T12:42:37Z")

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Ah okay, I misunderstood.

Have you tried attaching the “Send command” card directly to the Start button, instead of passing it through the “Stängt av alla lampor” card?

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### Author: ![LundinGBG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lundingbg/32/79677_2.png) [@LundinGBG](https://community.homey.app/u/LundinGBG)
#### Post date: [March 19, 2024, 1:42pm UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/7 "2024-03-19T13:42:38Z")

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Yes, same result. It was the first thing i tried before asking the forum.

// Per

 ![20240319_144040](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/1/1188d2a2de20fa7f259e85c7a5c4b2164dbc047f.jpeg)

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<div class="post-metadata">

### Author: ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)
#### Post date: [March 19, 2024, 1:55pm UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/8 "2024-03-19T13:55:23Z")

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It’s starting to sound like a bug, especially if sending the command through the device directly works as expected. You can submit a support request here: [https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request](https://support.homey.app/hc/en-us/articles/360015784034-Submitting-a-support-request)

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<div class="post-metadata">

### Author: ![LundinGBG](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lundingbg/32/79677_2.png) [@LundinGBG](https://community.homey.app/u/LundinGBG)
#### Post date: [March 19, 2024, 5:03pm UTC](https://community.homey.app/t/sony-tv-romte-problem-in-flows/106602/9 "2024-03-19T17:03:39Z")

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We solved the problem. For some strange reason the Sony TV app had disappeared from my account.

Many thanks for your help. I really appreciate it! 🤩 😀

// Per
