# Sonos App v6.2.3 crashed for Homey bridge = resolved **URL:** \ **Category:** Apps\ **Tags:** app, sonos, homey-bridge\ **Created:** [February 23, 2024, 11:19pm UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749 "2024-02-23T23:19:30Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![RalphC71](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralphc71/32/49935_2.png) [@RalphC71](https://community.homey.app/u/RalphC71)\ **Post date:** [February 23, 2024, 11:19pm UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/1 "2024-02-23T23:19:30Z")
With version 6.2.3, Sonos app shows crashed in my Homey environment (bridge, premium). Re-install without remove does not work. I’m afraid I’ll loose all flow and cards related to Sonos. Has anyone else got the same, and tried to remove and reinstall? And did that work? Or should we wait on a fix from Homey? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 24, 2024, 7:14am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/2 "2024-02-24T07:14:18Z")
> [@RalphC71](#): > > Has anyone else got the same > [@Sonos -apparaat gecrashed](https://community.homey.app/t/sonos-apparaat-gecrashed/104755): > > Sinds een paar dagen is de Sonos app v6.2.3 gecrashed op iPhone na meer dan een jaar probleemloos functioneren. Herstarten iPhone werkt niet. Sonos app zelf werkt normaal. Wat is de oorzaak en wat is de oplossing ---
**Author:** ![Yuri\_Floris](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yuri_floris/32/87001_2.png) [@Yuri\_Floris](https://community.homey.app/u/Yuri_Floris)\ **Post date:** [February 24, 2024, 9:44am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/3 "2024-02-24T09:44:55Z")
Hier hetzelfde probleem. Help!! ---
**Author:** ![Jasper\_Peeters](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jasper_peeters/32/48190_2.png) [@Jasper\_Peeters](https://community.homey.app/u/Jasper_Peeters)\ **Post date:** [February 24, 2024, 12:03pm UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/4 "2024-02-24T12:03:50Z")
Zelfde probleem ---
**Author:** ![Matthias\_Fuhr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthias_fuhr/32/80101_2.png) [@Matthias\_Fuhr](https://community.homey.app/u/Matthias_Fuhr)\ **Post date:** [February 24, 2024, 4:27pm UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/5 "2024-02-24T16:27:58Z")
Same issue here 😳 ---
**Author:** ![Robin\_van\_Dierendonc](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_van_dierendonc/32/79245_2.png) [@Robin\_van\_Dierendonc](https://community.homey.app/u/Robin_van_Dierendonc)\ **Post date:** [February 24, 2024, 10:10pm UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/6 "2024-02-24T22:10:46Z")
Same here ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 25, 2024, 7:13am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/7 "2024-02-25T07:13:15Z")
Everyone has already contacted Athom about this I assume? This forum isn’t tracked by them, so only posting here isn’t going to fix the problem. ---
**Author:** ![RalphC71](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralphc71/32/49935_2.png) [@RalphC71](https://community.homey.app/u/RalphC71)\ **Post date:** [February 25, 2024, 9:04am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/8 "2024-02-25T09:04:33Z")
Yes I added ticket in support before posting here. No reply yet. ---
**Author:** ![Wietse\_NL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wietse_nl/32/101605_2.png) [@Wietse\_NL](https://community.homey.app/u/Wietse_NL)\ **Post date:** [February 25, 2024, 9:20am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/9 "2024-02-25T09:20:37Z")
Same here ---
**Author:** ![Matthias\_Fuhr](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthias_fuhr/32/80101_2.png) [@Matthias\_Fuhr](https://community.homey.app/u/Matthias_Fuhr)\ **Post date:** [February 25, 2024, 9:24am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/10 "2024-02-25T09:24:25Z")
Processing time for support request are currently stated with 3 weeks 😳 ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [February 25, 2024, 9:33am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/11 "2024-02-25T09:33:07Z")
It’s usually much quicker than that, and they may not even react other than just pushing out a new version of the app. ---
**Author:** ![Tino\_Loos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tino_loos/32/79384_2.png) [@Tino\_Loos](https://community.homey.app/u/Tino_Loos)\ **Post date:** [February 25, 2024, 10:42am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/12 "2024-02-25T10:42:27Z")
I have the same problem. It looks reinstalling the app doesn’t fix the problem. ---
**Author:** ![RalphC71](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralphc71/32/49935_2.png) [@RalphC71](https://community.homey.app/u/RalphC71)\ **Post date:** [February 25, 2024, 10:44am UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/13 "2024-02-25T10:44:53Z")
This is always their standard remark when adding a ticket… Just to manage expectations I guess. We’ll see what happens this time. I’ll post update here if I get something. ---
**Author:** ![Christopher\_Charpent](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/christopher_charpent/32/82452_2.png) [@Christopher\_Charpent](https://community.homey.app/u/Christopher_Charpent)\ **Post date:** [February 25, 2024, 1:48pm UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/14 "2024-02-25T13:48:18Z")
😳 Christopher Charpentier ---
**Author:** ![RalphC71](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ralphc71/32/49935_2.png) [@RalphC71](https://community.homey.app/u/RalphC71)\ **Post date:** [February 26, 2024, 5:58pm UTC](https://community.homey.app/t/sonos-app-v6-2-3-crashed-for-homey-bridge-resolved/104749/15 "2024-02-26T17:58:03Z")
Issue has been resolved by Athom, ticket closed. No need to reinstall.