# Sonoff POWR320D

**URL:** <https://community.homey.app/t/sonoff-powr320d/157456>\
**Category:** Apps\
**Created:** [July 22, 2026, 7:31am UTC](https://community.homey.app/t/sonoff-powr320d/157456 "2026-07-22T07:31:18Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mauro\_Martini](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mauro_martini/32/169598_2.png) [@Mauro\_Martini](https://community.homey.app/u/Mauro_Martini)\
**Post date:** [July 22, 2026, 7:31am UTC](https://community.homey.app/t/sonoff-powr320d/157456/1 "2026-07-22T07:31:18Z")

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I have a Sonoff R320D that I have connected to my Cloud account via the Ewelink app. The device shows up but I cannot get it to work. I get a timeout error of 10000ms.

Is this device supported? I have added it as a switch.

I only need on/off functionality

Thanks

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**Author:** ![Mauro\_Martini](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mauro_martini/32/169598_2.png) [@Mauro\_Martini](https://community.homey.app/u/Mauro_Martini)\
**Post date:** [July 22, 2026, 8:57am UTC](https://community.homey.app/t/sonoff-powr320d/157456/2 "2026-07-22T08:57:17Z")

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Update: Now also getting error: missing session

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [July 22, 2026, 9:26am UTC](https://community.homey.app/t/sonoff-powr320d/157456/3 "2026-07-22T09:26:39Z")

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Have you tried deleting the device and adding it again? Maybe you need to re-login

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<div class="post-metadata">

**Author:** ![Mauro\_Martini](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mauro_martini/32/169598_2.png) [@Mauro\_Martini](https://community.homey.app/u/Mauro_Martini)\
**Post date:** [July 22, 2026, 9:47am UTC](https://community.homey.app/t/sonoff-powr320d/157456/4 "2026-07-22T09:47:31Z")

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Yes - multiple times

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [July 22, 2026, 4:10pm UTC](https://community.homey.app/t/sonoff-powr320d/157456/5 "2026-07-22T16:10:35Z")

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You’d best contact Drenso, the app developers \> details on the app page at homey.app store

> [@Welcome to the forum!](https://community.homey.app/t/welcome-to-the-forum/31/1):
>
> 1. If you have questions about a community app or want to report a bug, please use the appropriate topic, the developer platform (e.g. GitHub, Bitbucket) or contact the app developer. Links can be found in the App Store, otherwise please search for an appropriate topic in the forum.