# Sonoff device will not couple unless directly

**URL:** <https://community.homey.app/t/sonoff-device-will-not-couple-unless-directly/116278>\
**Category:** Devices\
**Tags:** zigbee\
**Created:** [September 18, 2024, 11:25am UTC](https://community.homey.app/t/sonoff-device-will-not-couple-unless-directly/116278 "2024-09-18T11:25:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![janklamer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/janklamer/32/24666_2.png) [@janklamer](https://community.homey.app/u/janklamer)\
**Post date:** [September 18, 2024, 11:25am UTC](https://community.homey.app/t/sonoff-device-will-not-couple-unless-directly/116278/1 "2024-09-18T11:25:36Z")

</div>

“for a change” homey “forgot” a sensor and i had to delete and pair again.

… Not really for a change, my homey does that all the time, average once a week.

This time resetting homey, restartimg the app, none let me add the device again.

I remembered some Fibaro screendrivers had the same issue: they only coupled directly.

So I dismounted the doorsensor, kept it next to homey and bingo, worked. Back at the door, still worked through a router.

These are the things that drive me to home assistant: this inconsequent and erratic zigbee notwork. 🤬