# Somfy IO "not\_setable" **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [July 7, 2023, 10:26am UTC](https://community.homey.app/t/somfy-io-not-setable/84136 "2023-07-07T10:26:04Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Marco\_078](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco_078/32/67529_2.png) [@Marco\_078](https://community.homey.app/u/Marco_078)\ **Post date:** [July 7, 2023, 10:26am UTC](https://community.homey.app/t/somfy-io-not-setable/84136/1 "2023-07-07T10:26:04Z")
After browsing several Somfy topics I can’t seem to find a solution for the problem I’m facing. Hopefully somebody has a solution. My setup: Homey Pro (Early 2019) 4x Somfy RTS interior blinds (already running without a problem for 1,5 year). Controlled directly by Homey without a bridge. Recently I installed 2 exterior blinds with Somfy IO motors. I already knew that a Tahoma (or Connexoon) was needed, so I purchased a Tahoma. Setting up the Tahoma, adding the 2 IO blinds and adding the 2 remotes was easy. From this point everything works 100% from my Iphone. When adding the Tahoma to Homey as a new device…so far so good. Both the IO remotes are also recognized. The blinds them selves are not recognized by Homey. Regardsless which IO device I choose, Homey will not come up with new devices. I guess that’s normal and the “virtual remotes” from Homey need to be used when controlling the IO blinds from Homey When using the remote control on Homey I get: not\_setable. What am I doing wrong? Do I miss something? I rebooted my Homey and Tahoma several times. Running the latest firmware on all devices and even tried the experimental app from Adrian\_Rockall where some Somfy IO users were facing authentication problems (which is not applicable for my situation I recon) Feedback is much appreciated! ![Schermafbeelding 2023-07-07 120902](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/4/94e28b7b764fbbfe7f45ff3f57834d720ce74005.png) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [July 7, 2023, 7:50pm UTC](https://community.homey.app/t/somfy-io-not-setable/84136/2 "2023-07-07T19:50:55Z")
Can you send the Device Log from the App Settings page and let me know the names of your devices as they appear in the Tahoma phone app. ---
**Author:** ![Marco\_078](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco_078/32/67529_2.png) [@Marco\_078](https://community.homey.app/u/Marco_078)\ **Post date:** [July 8, 2023, 9:24am UTC](https://community.homey.app/t/somfy-io-not-setable/84136/3 "2023-07-08T09:24:05Z")
Hi Adrian, Thanks for reaching out! Just deleted the trial version and installed v4.0.37. Names of the screens in the Tahoma app in iOS are: “Screen beneden” en “Screen boven”. In my previous post I forgot to mention that I set the Tahoma box in developer mode. I send you the logs via the app. Cheers Marco ![Bestand 08-07-2023 11 19 07.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9af502de06975a09fa9f9d534bd7aae77d3d0693.png) ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [July 9, 2023, 6:43am UTC](https://community.homey.app/t/somfy-io-not-setable/84136/4 "2023-07-09T06:43:03Z")
You should find your screens with the "“Exterior blind (io)” device in Homey. ---
**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\ **Post date:** [July 9, 2023, 6:44am UTC](https://community.homey.app/t/somfy-io-not-setable/84136/5 "2023-07-09T06:44:59Z")
The “not\_setable” message comes up because Homey can only receive button press from the remotes, so they can be used to control other devices in Homey via Flows. ---
**Author:** ![Marco\_078](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco_078/32/67529_2.png) [@Marco\_078](https://community.homey.app/u/Marco_078)\ **Post date:** [July 9, 2023, 12:24pm UTC](https://community.homey.app/t/somfy-io-not-setable/84136/6 "2023-07-09T12:24:56Z")
My bad Adrian! The Dutch word for the exterior blinds (io) is too long to be displayed as one word. I switched the language of my Homey to English and found the devices. Switched back to Dutch (assuming) something was lost in translation. But when hovering over I also found them in Dutch. Thanks Adrian for your help and feedback! ![Schermafbeelding 2023-07-09 141842](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/c/4c5f62907b62a9f10fdb9b97ef28dbf0665149bc.png)