# Somfy does not work anymore **URL:** \ **Category:** Questions & Help\ **Created:** [September 13, 2018, 6:16pm UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640 "2018-09-13T18:16:52Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Dirk\_Baert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirk_baert/32/881_2.png) [@Dirk\_Baert](https://community.homey.app/u/Dirk_Baert)\ **Post date:** [September 13, 2018, 6:16pm UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/1 "2018-09-13T18:16:52Z")
Since the homey update i got 15hrs ago ,my somfy devices do not work anymore, anybody got the same probleem? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [September 13, 2018, 7:29pm UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/2 "2018-09-13T19:29:24Z")
What version did you get installed? Probably just pull the Plug from Homey and test after restarting. ---
**Author:** ![Tupangitim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tupangitim/32/941_2.png) [@Tupangitim](https://community.homey.app/u/Tupangitim)\ **Post date:** [September 14, 2018, 11:49am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/3 "2018-09-14T11:49:36Z")
Mine is working. Maybe you just need to restart the app. ---
**Author:** ![Dirk\_Baert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirk_baert/32/881_2.png) [@Dirk\_Baert](https://community.homey.app/u/Dirk_Baert)\ **Post date:** [September 14, 2018, 1:13pm UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/4 "2018-09-14T13:13:23Z")
Restarted homey, deleted the app. Paired the device again and it’s OK. Thanks guys. ---
**Author:** ![Torbjorn\_Nesheim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/torbjorn_nesheim/32/15341_2.png) [@Torbjorn\_Nesheim](https://community.homey.app/u/Torbjorn_Nesheim)\ **Post date:** [September 15, 2018, 1:25pm UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/5 "2018-09-15T13:25:30Z")
Hi Just noticed that all my Somfy devices are dead, at least as seen from the Homey. I´ve tried to remove app, reboot and reinstall/pair…but still dead. Any ideas? ---
**Author:** ![SecuJake](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/secujake/32/159110_2.png) [@SecuJake](https://community.homey.app/u/SecuJake)\ **Post date:** [September 15, 2018, 10:56pm UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/6 "2018-09-15T22:56:21Z")
Same here, tried everything but deleting the app. I’ll see if that works. [edit] after deleting and adding the Somfy RTS app again, it still doesn’t work. ---
**Author:** ![Dirk\_Baert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirk_baert/32/881_2.png) [@Dirk\_Baert](https://community.homey.app/u/Dirk_Baert)\ **Post date:** [September 16, 2018, 7:20am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/7 "2018-09-16T07:20:55Z")
Jan, Did you unplugged homey? Grtz Dirk ---
**Author:** ![Dirk\_Baert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirk_baert/32/881_2.png) [@Dirk\_Baert](https://community.homey.app/u/Dirk_Baert)\ **Post date:** [September 16, 2018, 10:24am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/8 "2018-09-16T10:24:41Z")
Did you unplugged homey? ---
**Author:** ![Torbjorn\_Nesheim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/torbjorn_nesheim/32/15341_2.png) [@Torbjorn\_Nesheim](https://community.homey.app/u/Torbjorn_Nesheim)\ **Post date:** [September 16, 2018, 11:08am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/9 "2018-09-16T11:08:09Z")
Tried most suggested methods(including restart and unplugging)…no result. What worked(do not know exactly what did it): Uninstall somfy app Install «other somfy app» Restart App works Install original Somfy app Remove «other app» ---
**Author:** ![Dirk\_Baert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirk_baert/32/881_2.png) [@Dirk\_Baert](https://community.homey.app/u/Dirk_Baert)\ **Post date:** [September 16, 2018, 4:39pm UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/10 "2018-09-16T16:39:26Z")
Did you used the beta or the stable version ? Could be important for SecuJake ? ---
**Author:** ![Pieter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pieter/32/9496_2.png) [@Pieter](https://community.homey.app/u/Pieter)\ **Post date:** [September 18, 2018, 6:43am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/11 "2018-09-18T06:43:19Z")
Do you still have all the options? I used the steps described in this topic to get the blinds working again but the go to MY function seems to be missing. Problems also started after updating Homey to 1.5.12. I saw that something should be fixed in 1.5.13 ([https://github.com/athombv/homey/issues/2806](https://github.com/athombv/homey/issues/2806), anyone who knows the release schedule?) but I haven’t seen anyone mentioning the MY function. I tried both the stable and the beta app. The function should be available in both but isn’t (also, I noted that the beta app has less settings than the stable one…) ---
**Author:** ![SecuJake](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/secujake/32/159110_2.png) [@SecuJake](https://community.homey.app/u/SecuJake)\ **Post date:** [September 23, 2018, 8:22am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/12 "2018-09-23T08:22:36Z")
Are you using the Somfy or the Sunway app? currently i’m using the Somfy 3.1.1 Beta app… ---
**Author:** ![Dirk\_Baert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dirk_baert/32/881_2.png) [@Dirk\_Baert](https://community.homey.app/u/Dirk_Baert)\ **Post date:** [September 23, 2018, 9:02am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/13 "2018-09-23T09:02:21Z")
I’m using the somfy stable version 3.0.4 and all functions are working ---
**Author:** ![SecuJake](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/secujake/32/159110_2.png) [@SecuJake](https://community.homey.app/u/SecuJake)\ **Post date:** [September 23, 2018, 9:42am UTC](https://community.homey.app/t/somfy-does-not-work-anymore/1640/14 "2018-09-23T09:42:10Z")
@Dirk_Baert, thanks! Unplugging Homey worked.