# Something went wrong - Unable to make flows **URL:** \ **Category:** Questions & Help\ **Created:** [October 11, 2023, 1:16pm UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517 "2023-10-11T13:16:08Z")\ **Posts on this page:** 10\ **Page:** 3
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 15, 2023, 7:49am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/41 "2023-10-15T07:49:34Z")
> [@Jan\_Severin](#): > > As I unfortunately have no programming knowledge, I really hope to get a guide on how to fix the error? Surely you realise that if such a guide existed, it would mean the error is known and therefore it would have been fixed already, negating the need for such a guide? You should contact Athom, perhaps they can help you better than I can. ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [October 15, 2023, 9:18am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/42 "2023-10-15T09:18:29Z")
Thank you very much for taking the time to help me. 😀 👍 👍 I have contacted Athom who have written back that they are very busy and I can expect a 2-3 week wait before they get back to me 😂 👎 👎 ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [October 15, 2023, 2:15pm UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/43 "2023-10-15T14:15:45Z")
@Jan_Severin Last week I did get a answer within 3 day so maybe you have to wait not that long. ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [October 15, 2023, 2:33pm UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/44 "2023-10-15T14:33:36Z")
Thanks for the information 👍😊 Den 15. okt. 2023, fra 16.25, A E via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\> skrev: ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [October 17, 2023, 8:38pm UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/45 "2023-10-17T20:38:07Z")
![Skærmbillede 2023-10-17 kl. 22.29.56](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/7/f71d1fe362a8f72eee2ef812bccb6dcf9ecf5515.png) Hello I have found this error message. Could this be the reason why I cannot get full access to the functions of homey Pro. I have not been able to find a place in firefox where I can allow tracking? ---
**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\ **Post date:** [October 18, 2023, 5:57am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/46 "2023-10-18T05:57:06Z")
> [@Jan\_Severin](#): > > I have found this error message. It’s not an error message. > [@](#): > > Could this be the reason why I cannot get full access to the functions of homey Pro. I doubt it. > [@](#): > > I have not been able to find a place in firefox where I can allow tracking? > **[How do I turn on the Do Not Track feature? | Firefox Help](https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature)** > > Firefox lets you tell websites not to track your browsing behavior. Learn what tracking is and how to turn on the “Do Not Track” feature. ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [October 18, 2023, 6:48am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/47 "2023-10-18T06:48:38Z")
Thanks for the information. Nice to know that’s not the cause.😊👍 Den 18. okt. 2023, fra 08.07, Robert Klep via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\> skrev: ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [November 2, 2023, 9:53am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/48 "2023-11-02T09:53:58Z")
It is now 22 days since I asked Athom/Homey for help. Apart from the fact that they have announced that you should expect a 2-3 week waiting period, I have heard nothing. ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [November 10, 2023, 5:52am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/49 "2023-11-10T05:52:13Z")
@Jan_Severin Was this the solution for your problem? Or was this another problem? > [@Homey Pro 2023 - Browser access https://my.homey.app/ something went wrong](https://community.homey.app/t/homey-pro-2023-browser-access-https-my-homey-app-something-went-wrong/89092/4): > > Hello For your information It took Peter a few minutes to correct the error. Nice to know they have fixed their software so hopefully it won’t happen again. Peter is super skilled and has helped me in the past grinning +1 +1 +1 Peter (Athom) Nov 9, 2023, 11:42 GMT+1 Hi Jan, Thank you for the feedback, there was an issue with your zones where 1 zone had itself as it’s zone parent, which causes an infinite loop when looking for zones. Since the list view of the devices does not sho… ---
**Author:** ![Jan\_Severin](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_severin/32/71011_2.png) [@Jan\_Severin](https://community.homey.app/u/Jan_Severin)\ **Post date:** [November 10, 2023, 9:15am UTC](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517/50 "2023-11-10T09:15:03Z")
Hi Mike When I logged into Homey via my web browser I got the error “Something went wrong”. It turned out to be a software bug which Peter from Homey fixed. Homey knew about the error which they have fixed in their system so hopefully it won’t happen to any of us again. [Previous page](https://community.homey.app/t/something-went-wrong-unable-to-make-flows/91517.md?page=2)