# \[Solved\] V2: Homey won't speak/listen to me, App speech settings white screen, Chat function not working **URL:** \ **Category:** Questions & Help\ **Created:** [January 20, 2019, 11:47am UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480 "2019-01-20T11:47:08Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 20, 2019, 11:47am UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/1 "2019-01-20T11:47:08Z")
Yesterday I upgraded my Homey to V2. Everything seems to work, except: _Homey (early 2016 version):_ **1** - No speech **2** - No respond to ‘ok Homey’ _App:_ **3** - More --\> Settings --\> Speech, white screen, no respond. Going ‘back’ closes the app **4** - Devices --\> Chat (upper left corner), No respond/answer I had some problems installing the V2 firmware, see [https://community.homey.app/t/how-long-will-it-take-to-update-homey-to-v2](https://community.homey.app/t/how-long-will-it-take-to-update-homey-to-v2) for more info. _Other info:_ - Homey Software version: 2.0.0 - App version: 2.0.2.246 - Installed Android App on a Samsung Tab10s (SM-T800) Tablet with LineageOS 14.1-20190105-NIGHTLY-chagallwifi (latest) Can anyone please assist? I’m out of options… ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [January 21, 2019, 1:05am UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/2 "2019-01-21T01:05:05Z")
You have pulled the plug, waited 12.6 minutes and then restarted and the problem persists? It might be time to contact support : For support or issue resolution, first have a look at [https://support.athom.com](https://support.athom.com) and if you cant find an answer there then you create a new ticket here [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new). If you need help in how to create a support request you can find more information [here](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request). ---
**Author:** ![bvdbos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bvdbos/32/2352_2.png) [@bvdbos](https://community.homey.app/u/bvdbos)\ **Post date:** [January 21, 2019, 5:55am UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/3 "2019-01-21T05:55:53Z")
As for the white screen: I would delete the Homey-app from your phone and re-install it. Then that’s probably fixed. But somehow you seem to be missing your voice like discussed on Slack yesterday and I understood you already contacted Athom and send them a log? ---
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 21, 2019, 5:34pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/4 "2019-01-21T17:34:42Z")
> [@bvdbos](#): > > I understood you already contacted Athom and send them a log? Yes I did. Also tried an other Android device, same problem. Re-installing the app, with cleared cache be fore de-installing, no luck either. I will just wait and see what support will say about it. If solved and problem is recognized I will report back. ---
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 21, 2019, 5:45pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/5 "2019-01-21T17:45:38Z")
> [@Jamie](#): > > waited 12.6 minutes 😆 Where does that come from? 😏 EDIT: Got it: [https://image.gsfc.nasa.gov/poetry/venus/q89.html](https://image.gsfc.nasa.gov/poetry/venus/q89.html) Nice touch! 🤣 ---
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 21, 2019, 6:05pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/6 "2019-01-21T18:05:09Z")
OMG! I just rebooted the Homey (again) and it is speaking!! I rebooted yesterday several times, with no success… I really don’t know what just happened! Now I know for sure: The truth is out there! 👽😱 ---
**Author:** ![JPe4619](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jpe4619/32/9017_2.png) [@JPe4619](https://community.homey.app/u/JPe4619)\ **Post date:** [January 21, 2019, 6:07pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/7 "2019-01-21T18:07:23Z")
[https://firmware.athom.com/](https://firmware.athom.com/) ---
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 21, 2019, 6:13pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/8 "2019-01-21T18:13:02Z")
Seriously?😥 To bad, I hoped I just confirmed alien lifeforms… Bummer…🤪 ---
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 21, 2019, 6:18pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/9 "2019-01-21T18:18:30Z")
There is still hope, my timeline does not mention it is updated to Homey v2.0.1-rc.2 and the version mentioned at the settings is still 2.0.0! Now it is really getting spooky 🥶 ---
**Author:** ![Rocodamelshekima](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rocodamelshekima/32/8209_2.png) [@Rocodamelshekima](https://community.homey.app/u/Rocodamelshekima)\ **Post date:** [January 21, 2019, 6:23pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/10 "2019-01-21T18:23:49Z")
2.0=stable, 2.0.1-rc2 =experimental ---
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 21, 2019, 6:30pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/11 "2019-01-21T18:30:04Z")
Yeah, got it. I don’t have enabled “_Enable experimental updates_” Thanks for mentioned it. 👍 ---
**Author:** ![Vonkenboer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vonkenboer/32/4465_2.png) [@Vonkenboer](https://community.homey.app/u/Vonkenboer)\ **Post date:** [January 21, 2019, 6:38pm UTC](https://community.homey.app/t/solved-v2-homey-wont-speak-listen-to-me-app-speech-settings-white-screen-chat-function-not-working/7480/12 "2019-01-21T18:38:23Z")
Everything seems to be working. Don’t how it is solved, but, what the #hack. Thank you guys for your contributions! It’s highly appreciated! 🖖