# \[SOLVED\] Servers / service / connection down? March 11 @ 04:11AM CET

**URL:** <https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983>\
**Category:** Questions & Help\
**Created:** [March 11, 2024, 4:08am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983 "2024-03-11T04:08:02Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Michel\_Bos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bos/32/5481_2.png) [@Michel\_Bos](https://community.homey.app/u/Michel_Bos)\
**Post date:** [March 11, 2024, 6:08am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/22 "2024-03-11T06:08:28Z")

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Thanks @robertklep !

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**Author:** ![Peter\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_hendrix/32/8090_2.png) [@Peter\_Hendrix](https://community.homey.app/u/Peter_Hendrix)\
**Post date:** [March 11, 2024, 6:09am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/23 "2024-03-11T06:09:09Z")

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Everything is still operational on my side.

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**Author:** ![Alex069](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alex069/32/79555_2.png) [@Alex069](https://community.homey.app/u/Alex069)\
**Post date:** [March 11, 2024, 6:11am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/24 "2024-03-11T06:11:07Z")

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Servers are down

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**Author:** ![Jari\_Peuhkurinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jari_peuhkurinen/32/101312_2.png) [@Jari\_Peuhkurinen](https://community.homey.app/u/Jari_Peuhkurinen)\
**Post date:** [March 11, 2024, 6:13am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/25 "2024-03-11T06:13:02Z")

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Finland. Nothing works since this morning. Unable to log in to mobile app or PC. Tried disconnecting, doesn’t help. So, it seems Homey relies on internet connection and is not independent. Big dissapoinment. Bought the thing just under two weeks ago, after careful consideration.

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**Author:** ![mbnn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mbnn/32/36655_2.png) [@mbnn](https://community.homey.app/u/mbnn)\
**Post date:** [March 11, 2024, 6:14am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/26 "2024-03-11T06:14:46Z")

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Can also confirm that since about 6.45 I get time out issues on Homey frontpage and port forwarding and other areas. I thought we could work local? Turning off alarm (integra local) and some other parts also dont work.

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**Author:** ![Rett\_Pop](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rett_pop/32/69805_2.png) [@Rett\_Pop](https://community.homey.app/u/Rett_Pop)\
**Post date:** [March 11, 2024, 6:15am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/27 "2024-03-11T06:15:17Z")

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Automations are working for me. Both with local devices and with cloud integrations. But can not open the app. HP23 Pro. Sweden.

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**Author:** ![Den](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/den/32/47993_2.png) [@Den](https://community.homey.app/u/Den)\
**Post date:** [March 11, 2024, 6:18am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/28 "2024-03-11T06:18:05Z")

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But Google Home/Nest integration is down also.

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [March 11, 2024, 6:21am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/29 "2024-03-11T06:21:04Z")

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There require Athom cloud servers, which are down.

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**Author:** ![Kaoh](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaoh/32/9283_2.png) [@Kaoh](https://community.homey.app/u/Kaoh)\
**Post date:** [March 11, 2024, 6:21am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/30 "2024-03-11T06:21:14Z")

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NL: Also the app and web app are down for me, ci login worked really slow.  
Flows do work, but some events are being missed

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**Author:** ![Mat\_Mat](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mat_mat/32/77766_2.png) [@Mat\_Mat](https://community.homey.app/u/Mat_Mat)\
**Post date:** [March 11, 2024, 6:21am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/31 "2024-03-11T06:21:35Z")

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Same in france…

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**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [March 11, 2024, 6:21am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/32 "2024-03-11T06:21:55Z")

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For me my flow tab and devices tab are working with no issue at all.  
Also the automated flows work perfectly.

Just not the home tab.

Isn’t that the “local” athom is referring to ?

Edit : have the homey 23

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [March 11, 2024, 6:24am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/33 "2024-03-11T06:24:22Z")

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> [@Dennis\_H74](#):
>
> Isn’t that the “local” athom is referring to ?

I can’t even start the Homey app on iOS, it just crashes. And my.homey.app isn’t working either.

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**Author:** ![Martyn\_Lesbirel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martyn_lesbirel/32/111280_2.png) [@Martyn\_Lesbirel](https://community.homey.app/u/Martyn_Lesbirel)\
**Post date:** [March 11, 2024, 6:25am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/34 "2024-03-11T06:25:40Z")

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Derbyshire, England.

Dead Homey Bridge this morning with the led cycling between white, red and purple.

Can’t login in with app and getting 502 bad gateway on the web app.

Last thing I did before going to bed was add my American girlfriend as a guest whose bought me a Homey Pro for my birthday. Of course she won’t be impressed when she hears about this.

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**Author:** ![JOHNNY\_ASSANTE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johnny_assante/32/92596_2.png) [@JOHNNY\_ASSANTE](https://community.homey.app/u/JOHNNY_ASSANTE)\
**Post date:** [March 11, 2024, 6:27am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/35 "2024-03-11T06:27:24Z")

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Italy not working. Can’t start HOMEY PRO app or web

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<div class="post-metadata">

**Author:** ![sege](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sege/32/80641_2.png) [@sege](https://community.homey.app/u/sege)\
**Post date:** [March 11, 2024, 6:29am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/36 "2024-03-11T06:29:09Z")

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I can report nothing working from location Sweden as well.  
This local thing Athom is claiming seems to be very very wrong.

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**Author:** ![Jens\_Edberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jens_edberg/32/80450_2.png) [@Jens\_Edberg](https://community.homey.app/u/Jens_Edberg)\
**Post date:** [March 11, 2024, 6:30am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/37 "2024-03-11T06:30:50Z")

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Homey Pro 2023 in Sweden - can’t access app or web, BUT all local schedules/flows is working as normal 👌

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**Author:** ![Den](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/den/32/47993_2.png) [@Den](https://community.homey.app/u/Den)\
**Post date:** [March 11, 2024, 6:33am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/38 "2024-03-11T06:33:09Z")

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It’s indeed a big big flaw you can’t reach your Homey locally when the servers are down. We wouldn’t accept it from Qnap or Synology when you can’t reach your NAS when the internet is down.

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**Author:** ![Ebo\_Biginski](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ebo_biginski/32/30408_2.png) [@Ebo\_Biginski](https://community.homey.app/u/Ebo_Biginski)\
**Post date:** [March 11, 2024, 6:39am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/39 "2024-03-11T06:39:21Z")

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Same in NL and Spain.

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**Author:** ![Michael\_Withagen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_withagen/32/79696_2.png) [@Michael\_Withagen](https://community.homey.app/u/Michael_Withagen)\
**Post date:** [March 11, 2024, 6:41am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/40 "2024-03-11T06:41:35Z")

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HP2023 NL completely down for me. Cant open my blinds 🤣 luckily I use Hue with a bridge so I do have light.

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**Author:** ![Marti701](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marti701/32/74635_2.png) [@Marti701](https://community.homey.app/u/Marti701)\
**Post date:** [March 11, 2024, 6:41am UTC](https://community.homey.app/t/solved-servers-service-connection-down-march-11-04-11am-cet/105983/41 "2024-03-11T06:41:58Z")

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Just don’t restart Homey. I did it and nothing works anymore, even local schedules/flows.

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