# Smartwares SH5-RDV-A don’t show up in devices

**URL:** <https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991>\
**Category:** Devices\
**Created:** [January 26, 2019, 11:16am UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991 "2019-01-26T11:16:47Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Vissers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vissers/32/4955_2.png) [@Vissers](https://community.homey.app/u/Vissers)\
**Post date:** [January 26, 2019, 11:16am UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991/1 "2019-01-26T11:16:47Z")

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Dear users,

I want to connect mij Smartwares SH5-RDV-A radiator valve to my Homey V2. But as I go trough the installation steps all seems to go well but the device don’t show up in my Devices.

Anyone have a idea what’s going wrong?

Greetings Vissers

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**Author:** ![RichardRR](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richardrr/32/10373_2.png) [@RichardRR](https://community.homey.app/u/RichardRR)\
**Post date:** [January 26, 2019, 2:25pm UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991/2 "2019-01-26T14:25:11Z")

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Same problem here

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**Author:** ![Tijn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tijn/32/5061_2.png) [@Tijn](https://community.homey.app/u/Tijn)\
**Post date:** [January 27, 2019, 2:13pm UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991/3 "2019-01-27T14:13:26Z")

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Same problem here, I try to install the SH5-RPS-36A unit. After the installation steps, the device is gone and not show up in my devices (during the installation the unit responded when testing in the app).

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**Author:** ![Vissers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vissers/32/4955_2.png) [@Vissers](https://community.homey.app/u/Vissers)\
**Post date:** [January 27, 2019, 2:46pm UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991/4 "2019-01-27T14:46:43Z")

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Is there anyone who got it working?

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**Author:** ![Joel\_Van\_der\_Kuur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joel_van_der_kuur/32/10162_2.png) [@Joel\_Van\_der\_Kuur](https://community.homey.app/u/Joel_Van_der_Kuur)\
**Post date:** [January 27, 2019, 6:25pm UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991/5 "2019-01-27T18:25:26Z")

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Same problem here, homey sends an code, but doesnt save it as an device. After 3 times my sh5-Rdv storage was full.

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**Author:** ![Vissers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vissers/32/4955_2.png) [@Vissers](https://community.homey.app/u/Vissers)\
**Post date:** [January 28, 2019, 7:07pm UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991/6 "2019-01-28T19:07:59Z")

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Smartwares has released a update today that fiksed te isseu. Now i can install them in the bedrooms.

Admin, I think you can close this topic.

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**Author:** ![Tijn](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tijn/32/5061_2.png) [@Tijn](https://community.homey.app/u/Tijn)\
**Post date:** [January 28, 2019, 9:04pm UTC](https://community.homey.app/t/smartwares-sh5-rdv-a-don-t-show-up-in-devices/7991/7 "2019-01-28T21:04:20Z")

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Problem here is also solved, works perfect now.