# Smartthings: To many installs?

**URL:** <https://community.homey.app/t/smartthings-to-many-installs/63471>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [May 10, 2022, 3:41pm UTC](https://community.homey.app/t/smartthings-to-many-installs/63471 "2022-05-10T15:41:19Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Siegfried\_Segers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/siegfried_segers/32/48234_2.png) [@Siegfried\_Segers](https://community.homey.app/u/Siegfried_Segers)\
**Post date:** [May 10, 2022, 3:41pm UTC](https://community.homey.app/t/smartthings-to-many-installs/63471/1 "2022-05-10T15:41:19Z")

</div>

Hi!

It appears that I’m not able to get SmartThings running, as I receive the following error:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/b/6b5eea64b5893b1f3361459ebe997e4fd4185d3c.png)

I’m quire sure that this max amount isn’t an issue on my Homey Pro side.

Does anyone have a fix for this?

Thanks.

Kind regards,

Siegfried

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [May 10, 2022, 3:54pm UTC](https://community.homey.app/t/smartthings-to-many-installs/63471/2 "2022-05-10T15:54:49Z")

</div>

If you use the store.homey.community app, please ask in the app topic, so the dev gets noticed also:  
[https://community.homey.app/t/app-pro-smartthings-hcs-version/61418](https://community.homey.app/t/app-pro-smartthings-hcs-version/61418)

---

<div class="post-metadata">

**Author:** ![Adrian\_Rockall](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/adrian_rockall/32/13209_2.png) [@Adrian\_Rockall](https://community.homey.app/u/Adrian_Rockall)\
**Post date:** [May 10, 2022, 11:57pm UTC](https://community.homey.app/t/smartthings-to-many-installs/63471/4 "2022-05-10T23:57:19Z")

</div>

Hmm, my app uses your personal bearer token so I can’t see why it would have a limit.  
I think the confusion is that you are using the official Athom app from the Homey store. If that is the case then you will need to contact Athom.

---

<div class="post-metadata">

**Author:** ![MHSchaap](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mhschaap/32/9441_2.png) [@MHSchaap](https://community.homey.app/u/MHSchaap)\
**Post date:** [November 9, 2022, 7:25pm UTC](https://community.homey.app/t/smartthings-to-many-installs/63471/5 "2022-11-09T19:25:37Z")

</div>

Hi, for the official Athom version of SmartThings, I get the same “max of 500 installs” error even today… This issue persists for half a year it seems

---

<div class="post-metadata">

**Author:** ![MHSchaap](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mhschaap/32/9441_2.png) [@MHSchaap](https://community.homey.app/u/MHSchaap)\
**Post date:** [November 10, 2022, 2:34pm UTC](https://community.homey.app/t/smartthings-to-many-installs/63471/6 "2022-11-10T14:34:56Z")

</div>

I have contacted the helpdesk and they gave me this reply. It has their attention.

> Thank you for reaching out to our support and for reporting this issue. Our apologies for your inconvenience!
> 
> This issue has already been reported by other users and Development is working hard to fix this issue. I can’t give any guarantees on when this issue will be found and resolved, but please know that it has been forwarded to our development team and it will be investigated.
> 
> We hope to resolve this issue as soon as possible.  
> Best Regards,
> 
> The Athom support team.