# Slowness and offline problems after 2.5

**URL:** <https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543>\
**Category:** Questions & Help\
**Created:** [August 7, 2019, 6:22am UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543 "2019-08-07T06:22:21Z")\
**Posts on this page:** 8\
**Page:** 2

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**Author:** ![PetervdK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/petervdk/32/20669_2.png) [@PetervdK](https://community.homey.app/u/PetervdK)\
**Post date:** [August 10, 2019, 12:01pm UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/23 "2019-08-10T12:01:14Z")

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Enabling power user has nothing to do with beta firmware. That’s something completely different. Power user can be enabled and disabled on the fly.

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**Author:** ![Henrik\_Johnsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_johnsson/32/13707_2.png) [@Henrik\_Johnsson](https://community.homey.app/u/Henrik_Johnsson)\
**Post date:** [August 10, 2019, 9:24pm UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/24 "2019-08-10T21:24:15Z")

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Yep, had that mixed up. Power user enabled and a world of new graphs opened up.  
Thank you for helping me find this.

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**Author:** ![Martijn\_Kamp](https://avatars.discourse-cdn.com/v4/letter/m/f475e1/32.png) [@Martijn\_Kamp](https://community.homey.app/u/Martijn_Kamp)\
**Post date:** [August 16, 2019, 6:59am UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/25 "2019-08-16T06:59:57Z")

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I notice for some days now that my flows with motion sensors don’t start fast anymore.  
Sometimes when I walk into a room with a motion sensor the light goes on immediate and sometimes after 1 or 2 seconds. Does anybody else have the same experience?

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**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\
**Post date:** [August 16, 2019, 7:36am UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/26 "2019-08-16T07:36:51Z")

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Since the last two updates indeed i had Some problems too. Restarted and then i had no response from several zigbee devices and the app had a lot of slowness/disconnects. Restarted homey again and now all seems “fine” again.

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**Author:** ![Calle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/calle/32/8741_2.png) [@Calle](https://community.homey.app/u/Calle)\
**Post date:** [August 16, 2019, 7:40am UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/27 "2019-08-16T07:40:47Z")

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I had the same problem and a restart of Homey followed by a restart of all the apps did the trick.

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**Author:** ![Dennis\_H74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_h74/32/11177_2.png) [@Dennis\_H74](https://community.homey.app/u/Dennis_H74)\
**Post date:** [August 16, 2019, 11:01am UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/28 "2019-08-16T11:01:07Z")

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Not sure if u have ziggo … but ziggo is of several times with me the past few days. ( dutch provider )

Also o noticed the below on the slow app response.

I reboot homey and it is slooowish. When this happens and i check in general the MEMORY PART does **NOT** show and it times out.

ONLY after one or 2 more reboots the memory graph loads with no problem … and viola … the iphone app is fast and responsive and no lag in homey flows also.

So when u have a slow app … check this … perhaps it the solution for someone.

So sometime it reboots in slow mode and sometimes in normal mode. Causing a lot of confusion i think.

This is also the reason why i do not auto-reboot. Because it can reboot “the bad slow way”. I always do the above trick manually 2 times a week. No problems except ziggo 😄

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/2X/6/6797f6e00ca87abd2555107aaab4ea4c78dd937d.jpeg)

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**Author:** ![Martijn\_Kamp](https://avatars.discourse-cdn.com/v4/letter/m/f475e1/32.png) [@Martijn\_Kamp](https://community.homey.app/u/Martijn_Kamp)\
**Post date:** [August 16, 2019, 7:08pm UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/29 "2019-08-16T19:08:48Z")

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I try to use the app as a mininum as possible. Mostly my appartment is regulated through sensors or buttons. Sometimes when a light won’t go out, I try it through the app.  
The last few week I’ve tried several things to get it fast and stable. I can manage it for now, I get more annoyed with my partner because he’d repeatedly say that different things don’t work or get a slow action.

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**Author:** ![hebe58](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hebe58/32/3621_2.png) [@hebe58](https://community.homey.app/u/hebe58)\
**Post date:** [August 17, 2019, 6:44pm UTC](https://community.homey.app/t/slowness-and-offline-problems-after-2-5/16543/30 "2019-08-17T18:44:58Z")

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I also had problem with slowness and server connections in 2.5.1 but after I replaced the original USB  
charger (2.0 A) with one arbitrary but “stronger” (2.4 A) charger my problems disappeared ! (my Homey is Early 2018).

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