# Since update 12.4.7 no Cloud connection when using PiHole addblocker **URL:** \ **Category:** Questions & Help\ **Tags:** homey-pro\ **Created:** [May 29, 2025, 7:21am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278 "2025-05-29T07:21:32Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 29, 2025, 7:21am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278/1 "2025-05-29T07:21:32Z")
Since the update to v12.4.7 last night my Homey Pro 2023 isn’t connected to the Homey Cloud anymore. I already rebooted everything, including local network. But still no connection. Can someone advise me what to do? Are more people having this issue? ![IMG_4165](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7d75e0b3d8e576b4a61506573d38c0120f1a99e6.jpeg) ---
**Author:** ![Walter\_vande\_kerkhof](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/walter_vande_kerkhof/32/28963_2.png) [@Walter\_vande\_kerkhof](https://community.homey.app/u/Walter_vande_kerkhof)\ **Post date:** [May 29, 2025, 7:50am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278/2 "2025-05-29T07:50:14Z")
No issues over here. Running same version. Maybe the problem is in then network? Did you restart your router already? ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 29, 2025, 8:07am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278/3 "2025-05-29T08:07:09Z")
Local network already rebooted. And other services that using the same technique to acces local resources are working perfect. So it has to be a Homey related issue. ---
**Author:** ![SunBeech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sunbeech/32/111391_2.png) [@SunBeech](https://community.homey.app/u/SunBeech)\ **Post date:** [May 29, 2025, 8:42am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278/4 "2025-05-29T08:42:31Z")
What if you power down your Homey (unplug it from power), wait 15 mins and power it back on? ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 29, 2025, 9:28am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278/5 "2025-05-29T09:28:43Z")
Thanks for the replies. It turned out to be a local issue after all.πŸ™ˆ After a while of troubleshooting I discovered that the Pihole adblocker was blocking a lot of traffic since last night. It began around the same time as the new Homey firmware was deployed. Allowing all Homey domains solved this issue πŸ˜€ ![IMG_1565](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/c/cc8f824b7186abd5bb7bb36431d37c829afc0566.jpeg) List of domains used: \*.athom.com \*.homeypro.com \*.homey.com ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [May 29, 2025, 11:13am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278/6 "2025-05-29T11:13:10Z")
> [@Arnold\_vd\_Linden](#): > > Allowing all Homey domains solved this issue πŸ˜€ Can you report the domains you whitelisted as help for others here. ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [May 29, 2025, 11:43am UTC](https://community.homey.app/t/since-update-12-4-7-no-cloud-connection-when-using-pihole-addblocker/137278/7 "2025-05-29T11:43:22Z")
Done