# Since Last Update no more zigbee

**URL:** <https://community.homey.app/t/since-last-update-no-more-zigbee/78785>\
**Category:** Questions & Help\
**Tags:** zigbee, homey-pro\
**Created:** [April 2, 2023, 2:16pm UTC](https://community.homey.app/t/since-last-update-no-more-zigbee/78785 "2023-04-02T14:16:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Fabrice\_Ducros\_de\_sa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fabrice_ducros_de_sa/32/16540_2.png) [@Fabrice\_Ducros\_de\_sa](https://community.homey.app/u/Fabrice_Ducros_de_sa)\
**Post date:** [April 2, 2023, 2:16pm UTC](https://community.homey.app/t/since-last-update-no-more-zigbee/78785/1 "2023-04-02T14:16:10Z")

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Hey every one,

Since the last update my homey pro refuses to add zigbee devices, it can find them when paring but after a little moment a message says that its too long and no devices has been found.  
Even if the device has already been paired before.

I have 43 zigbee devices and have tried to reset zigbee network, tried to change the canal, tried to restore backup, tried to delete 30 devices and the add only router devices… but nothing would work.

The only thing for me is either the zigbee firmware has a real prb, either it’s down…

Has some got an idea?

Thanks in advance

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 2, 2023, 2:58pm UTC](https://community.homey.app/t/since-last-update-no-more-zigbee/78785/2 "2023-04-02T14:58:48Z")

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1. Replace the power supply with one of a well-known brand, and it should deliver 2Amps or more. Also replace the cable.

When that doesn’t solve it:  
2. This is the hidden option:

> [@Zigbee network down](https://community.homey.app/t/zigbee-network-down/76359/8):
>
> Start in recovery, and perform the so called “full software download”.  
> This solved the zigbee issue for several users

> [@\[HowTo\]\[Pro\] Restarting Homey Pro to Recovery Mode - Adv. Options From Mobile](https://community.homey.app/t/howto-pro-restarting-homey-pro-to-recovery-mode-adv-options-from-mobile/61222):
>
> This option is only for Homey (Pro) models “Early 2016”, “Early 2018” and “Early 2019” so Only the White Ball’s Sometimes you need the extra options, things hidden for normal use, for example: Full Firmware download Complete Reset to sell your old Homey Or maybe you just want to change Homey’s WiFi. There are now a couple of extra options in the mobile Apps, so no need to use an FireFox or Chome Browser with flags enabled to press the Alt- key on your keyboard. Just use your App from no…

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**Author:** ![Fabrice\_Ducros\_de\_sa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fabrice_ducros_de_sa/32/16540_2.png) [@Fabrice\_Ducros\_de\_sa](https://community.homey.app/u/Fabrice_Ducros_de_sa)\
**Post date:** [April 2, 2023, 3:54pm UTC](https://community.homey.app/t/since-last-update-no-more-zigbee/78785/3 "2023-04-02T15:54:44Z")

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Thank you very much for the tip, problem solved… HOMEY PRO just died… homey PRO stoped completely and gone off… I do think that finally the problem was that it was dyeing.

Hope that homey will be able to repair it.  
Honestly it might be a bit long without any lights in the house…

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**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [April 2, 2023, 4:35pm UTC](https://community.homey.app/t/since-last-update-no-more-zigbee/78785/4 "2023-04-02T16:35:54Z")

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Oh that’s sad to hear. I also hope it’s still repairable!

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [April 2, 2023, 7:21pm UTC](https://community.homey.app/t/since-last-update-no-more-zigbee/78785/5 "2023-04-02T19:21:32Z")

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Did you try another power supply already?
