# SHS and Aeotec Error when installing? **URL:** \ **Category:** Homey Self-Hosted Server\ **Created:** [December 23, 2025, 11:16pm UTC](https://community.homey.app/t/shs-and-aeotec-error-when-installing/147725 "2025-12-23T23:16:30Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Ocyberbum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ocyberbum/32/47809_2.png) [@Ocyberbum](https://community.homey.app/u/Ocyberbum)\ **Post date:** [December 23, 2025, 11:16pm UTC](https://community.homey.app/t/shs-and-aeotec-error-when-installing/147725/1 "2025-12-23T23:16:30Z")
Hello, I am wondering if anyone has seen this error when adding Aeotec app to SHS?+updates ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/ed6b1b6b351a61696eb0ada7aa2c86e1eab7f167.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/6/c6e1cf2b635ba097ff97a138df325f476ed95ffb.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 24, 2025, 12:48am UTC](https://community.homey.app/t/shs-and-aeotec-error-when-installing/147725/2 "2025-12-24T00:48:16Z")
### Firmware The firmware update system for hardware Homeys don’t work virtual Homeys. But why doesn’t your SHS update section show this? ![Screenshot_20251224_015933_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/f/df2bae721de66809250bb6f1a95772896d22b29f.jpeg) So, When there’s an update, you just pull a new docker image. The fine manual can be found at support.homey.app aka knowledge base. Docker compose: ![Screenshot_20251224_014230_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/0/b0ce2d1512579abca20de503f6141f9bcf6d880a.jpeg) Docker: ![Screenshot_20251224_014106_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1d83859dc76b17cad126fc1be04ea2fc17af692a.jpeg) ### Aeotec This app installs fine. “_ **Disconnected** _” means the app store can’t reach your Homey SHS! (I didn’t do anything special for SHS to be reachable by the homey.app store) ![Screenshot_20251224_015120_Firefox](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9f86013be152a155cb8b28c3f8eb59f934719a11.jpeg) ---
**Author:** ![Ocyberbum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ocyberbum/32/47809_2.png) [@Ocyberbum](https://community.homey.app/u/Ocyberbum)\ **Post date:** [December 24, 2025, 1:12am UTC](https://community.homey.app/t/shs-and-aeotec-error-when-installing/147725/3 "2025-12-24T01:12:57Z")
I was able to get Aeotec installed after several random tries, im guessing the USA system was just to busy at the times i tried, i had to send a diagnostics report though because i can not add any Aeotec devices, but its progress!!.. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/3/9318e38e86da0f822b6d3c8897226bc721880f1e.png) I am using the vmware image.ovf i downloaded from Homey, figured it was best way until i get my Nuc and install Debian Os+Docker.. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/2/a2a946507f648125ee0ebee2446e801febd9ded1.png) ---
**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\ **Post date:** [December 24, 2025, 1:28am UTC](https://community.homey.app/t/shs-and-aeotec-error-when-installing/147725/4 "2025-12-24T01:28:25Z")
Ah! I see. Can’t find anything regarding firmware updates for VM images though. I think you’d ask in the forum topic as mentioned at the support site: > [@Homey Self-Hosted Server on Windows | Megathread](https://community.homey.app/t/homey-self-hosted-server-on-windows-megathread/146434): > > In this thread we can discuss running Homey Self-Hosted Server on Windows. Installation Learn how to [Install Homey Self-Hosted Server on Windows](https://support.homey.app/hc/en-us/articles/23975204834844-How-to-install-Homey-Self-Hosted-Server-on-Windows). Known Limitations None at this moment. I’ve an old HP mini-pc running Debian 13 with GUI. It runs H.A. as VirtualBox image like a charm. For me it was the easiest way to start with H.A. back in the day, plus we can’t use the add-ons part of H.A. on Docker. Homey SHS was installed as Docker Compose image and it works (just fiddling with it). About adding Aeotec devices: Did you throw in a Homey Bridge for z-wave? Or do you have something like SMhub? ---
**Author:** ![Ocyberbum](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ocyberbum/32/47809_2.png) [@Ocyberbum](https://community.homey.app/u/Ocyberbum)\ **Post date:** [December 24, 2025, 2:25am UTC](https://community.homey.app/t/shs-and-aeotec-error-when-installing/147725/5 "2025-12-24T02:25:23Z")
Thanks for the info and help…and im 50/50 , i wanted the vmware to keep snap shots and make it easy to move to my server for testing… i’ve have HA running on a KVM on unraid , and Workstation on my other server so i guess ill have to watch and see how people like the installs on different systems… i am using my homey bridge with SHS and i have added zigbee and zwave already so im stumped, i’ll keep taking snapshots, restarting, reinstalling, and maybe go back to the snap shot i took when i first installed it….