# Shipping to Russia is not an option in the Online Shop from Athom **URL:** \ **Category:** Questions & Help\ **Created:** [February 8, 2019, 8:35pm UTC](https://community.homey.app/t/shipping-to-russia-is-not-an-option-in-the-online-shop-from-athom/8937 "2019-02-08T20:35:06Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Trigladit](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trigladit/32/5840_2.png) [@Trigladit](https://community.homey.app/u/Trigladit)\ **Post date:** [February 8, 2019, 8:35pm UTC](https://community.homey.app/t/shipping-to-russia-is-not-an-option-in-the-online-shop-from-athom/8937/1 "2019-02-08T20:35:06Z")
Hi, trying to buy homey, and among country for shipping - no russia, why? How can I order product ? ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 8, 2019, 9:00pm UTC](https://community.homey.app/t/shipping-to-russia-is-not-an-option-in-the-online-shop-from-athom/8937/2 "2019-02-08T21:00:11Z")
Hi Trigladit, This is a community forum and your posts, questions and suggestions will not be read by Athom. You can read more about this here [Welcome to the forum.](https://community.homey.app/t/welcome-to-the-forum/31) For support or issue resolution, first have a look at [https://support.athom.com](https://support.athom.com/) and if you cant find an answer there then you create a new ticket here [https://support.athom.com/hc/requests/new](https://support.athom.com/hc/requests/new). If you need help in how to create a support request you can find more information [here](https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request). This topic is closed. If you have any problems with that please feel free to contact me or another moderator. ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [February 8, 2019, 9:00pm UTC](https://community.homey.app/t/shipping-to-russia-is-not-an-option-in-the-online-shop-from-athom/8937/3 "2019-02-08T21:00:22Z")